Auto Insurance Agent Resume Samples

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Auto Insurance Agents sell policies to vehicle owners and help them prevent financial loss. Common duties listed on an Auto Insurance Agent resume sample are finding the best offer for their clients, identifying potential customers, offering information, adapting policies to client needs, updating records, and assisting with insurance claims. The ideal candidate should showcase in his or her resume insurance laws knowledge, proactivity, computer and Internet research skills, communication and customer service skills, and the ability to sell. Some employers accept candidates holding just a high school diploma. Agents need to be licensed in the states where they operate.

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1

Reissue Specialist, Auto Insurance Agent

Reissued cancelled policies, processed endorsements, handled billing questions, and general policy questions for policyholders in a call center environment

  • Trained in both the Sales and Customer Service departments
  • Renewed Resident Agent Personal Lines License since 2007 and completed all Ethics and Required Continuing Education courses in a timely manner required to maintain Agent Licenses
  • Licensed to sale, endorse, and reissue policies for the following states: AL, AR, GA, IL, IN, KY, LA, MN, MO, MS, OH, SC, TN, WI
  • 2012- Received recognition for Best Customer Interaction for calls monitored by corporate office and awarded a $500 iPod
  • Set the Company standard by creating policy and question flow during reissue process.
Candidate Info
12
years in
workforce
6
years
at this job
BA
Communications And Bachelor Of Science
2

Auto Insurance Agent

Customer service representative providing consumers with end-to-end support for auto insurance purchasing.

  • Explained in depth policy information, educating consumers on products that best suited their needs.
  • Managed multiple computer applications, while simultaneously managing a high-volume of phone calls daily.
  • Collaborated with team members to share product information and build associate knowledge.
  • Served as supervisor during colleague's absence, earning recognition from management for leadership abilities.
Candidate Info
10
years in
workforce
10
years
at this job
HS
High School Diploma
AS
Business
3

Auto Insurance Agent

Maintained high customer service standards

  • Communicated with independent insurance agents, policyholders, and property lien holders
  • Compiled and input details of customer orders.
  • Authorized or denied reinstatement of policies based on a review of payment record and risk factors
  • Set up and updated accounts on Gateway 2000 computers
  • Responded to correspondence or forwarded to appropriate department
Candidate Info
4
months in
workforce
4
months
at this job
HS
High School Diploma
4

Auto Insurance Agent

Provided customers with Auto Insurance Quotes, 30-50 daily confirming applicable coverage

  • Assisted clients with policy changes and policy reinstatements
  • Followed up and conducted callbacks based on pre-qualified leads
  • Calculated premiums and established payment methods
  • Contacted underwriters and submitted forms to obtain coverage including; Infinity, Progressive, Alliance United, Access General, Cabrillo, Bristol West
  • Selected the company that offered the type of coverage requested by client to underwriter
  • Conferred with clients to obtain and provide information when claims were made to the policy and evaluated for compensability
  • Explained features, advantages of various policies to provide insurance plan
  • Maintained records, reports, and files
  • Prepared personalized insurance quotes and closed sales
  • Conduct over 200 cold calls daily to increase sales
Candidate Info
8
years in
workforce
1
year
at this job
GED
GED
5

Auto Insurance Agent

Supervise a team of 10-12 agents and provide support to local agents.

  • Provide feedback daily, weekly, and monthly to my team to ensure success for all associates.
  • Provide excellent customer service to policyholders by processing their change request and reviewing policy coverage to ensure their assets are adequately protected and anticipating future customer needs.
  • Improved weekly and monthly sales through selling of auto policies to new customers and Umbrella policies to new and existing customers.
  • Reviewed policy profile to ensure the customer was receiving the best rates while maintaining disciplined underwriting guidelines.
Candidate Info
14
years in
workforce
14
years
at this job
BS
Business Management
6

Auto Insurance Agent

Succeeded in exceeding production goals and ensured to participate in prospecting marketing campaigns.

  • Succeeded in cross-selling insurances and assisted the client in quoting applications.
  • Followed proper cash managing and field insuring processes.
  • Remitted applications, endorsements, and payments adhering to Agency Procedure manual.
  • Handled all the customer service duties.
  • Ensured to use Quote Script as developed by the company
  • Updated personal knowledge by attending all monthly & quarterly meetings.
  • Ensured to act appropriately in a timely manner for license renewals.
Candidate Info
10
years in
workforce
3
years
at this job
HS
Service Management
7

Nationwide Licensed Home and Auto Insurance Agent

  • Handle inbound calls about billing, policy changes, coverage counseling, sales lead generation
  • Performed in the top 10% of agents in lead generation and efficiencies such as handle time and quality of service.
  • Obtaining AINS General Insurance Designation February 2016
Candidate Info
8
years in
workforce
2
years
at this job
Wchs
8

Auto Insurance Agent/customer Care Representative

Took an average of two hundred in-bound/out-bound customer calls per day as an auto insurance agent for the Agency Auto Division.

  • Recruited to a specialty unit after four months of employment.
  • Quoting new and existing auto insurance policies
  • Assisting insured's with payment and billing questions as well as general claims and underwriting concerns
Candidate Info
4
years in
workforce
4
years
at this job
Business Management And Journalism
9

Auto Insurance Agent/customer Care Representative

Took an average of two hundred in-bound/out-bound customer calls per day as an auto insurance agent for the Agency Auto Division.

  • Recruited to a specialty unit after four months of employment.
  • Quoting new and existing auto insurance policies
  • Assisting insured's with payment and billing questions as well as general claims and underwriting concerns
Candidate Info
4
years in
workforce
4
years
at this job
Business Management And Journalism
10

Customer Service (auto Insurance Agent)

Direct insurance agent for Geico Auto insurance customer's for VA, NC, MD, PA, and WV.

  • Responsible for making policy changes for new and existing customers.
  • Made sure company's records of customer's driving information matched that of DMV's records in multiple states.
  • Handled sales of Umbrella Insurance policies.
  • Responsible for separating multiple customers on one policy during a divorce or separation agreement.
  • First response retention for unsatisfied customers.
  • Required to go over legal contracts with customers moving from state to state, due to different state regulations regarding auto insurance.
  • Monitored any possible fraudulent situations while assisting customers.
Candidate Info
1
year in
workforce
1
year
at this job
HS
High School Diploma

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