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Logistics Coordinator Resume Samples
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0-5 years of experience
Logistical Coordinator responsible for coordinating all logistical matters of a book of business. Responsible for negotiating contracts, coordinating appointments, and ensuring on time delivery.
- Assisted company's busiest account to reach the highest quarter profit in company history.
- Member of Company's Presidents Club, reaching top 10% of all coordinators, helping assigned broker reach top 5% in the company
- Raised value of fellow broker from 150th in sales to 58th in sales for the year for the company
0-5 years of experience
Responsible for streamlining inbound & outbound freight, shipper & carrier communication, problem solving, and order management.
- Consistently surpassed weekly standards of loads matched to carrier by booking assigned Account Manager's freight as well as other freight on the available load board by 1.5 times of expectation on average.
- Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution.
- Increased revenues by strengthening carrier relationships and building carrier lane capacity.
- Maximized profits by effectively negotiating carrier pricing.
- Located carrier capacity by utilizing multiple carrier databases within operating system and web based applications.
10+ years of experience
Managed stock transfers to Canada, the UK, Singapore, Australia and Mexico. Utilized air, ocean and land freight. Moved 2-3 million dollars in freight per week.
- Created shipment documentation including commercial invoices, BOL's, SLI's, SED's and AES filings.
- Took over a $500,000 weekly, high profile Amazon.com account and turned our vendor compliance rating from average to top 2%. Distribution center received national recognition at Amazon awards dinner.
- Spearheaded change in Department of Defense Education Administration yearly testing supply contract. Routed shipments to 167 overseas bases via UPS instead of the customary Intl Priority Air Mail to APO's and FPO's. Turned a 3 week process into 3 days and provided a much more reliable tracking network.
- Shipped revenue and complimentary orders direct to customers via DHL, FEDEX, UPS, LTL and FTL.
- Coordinated with freight forwarders to expedite documentation and ensure timely delivery of international shipments via LTL and FTL partners.
- In charge of same day rush processing. Coded individual orders in IMDS and printed BOL's, invoices, picking/shipping labels and made sure all orders were picked, packed and shipped.
- Handled outgoing interoffice mail to corporate office and 3 other distribution centers. Reduced costs by 30% by implementing procedure for needs by date.
- Reported balances and cycle counts for shipping supply products. Adjusted, added, deducted inventory of cardboard boxes, packing material, tape, pallet wrap, etc. Established reorder quantities for supplies.
0-5 years of experience
Cultivated and maintained a network of third party carriers, developing ongoing relationships and collaborations. Tracked drivers to ensure loads would arrive on-time and without damage.
- Continually analyzed the logistics market to determine freight rates, ensuring competitiveness within the marketplace. Negotiated contract with customers and ensured all documentation was complete.
- Ensure all financial paperwork was processed and maintained, verifying payment amounts and billing.
- Built partnerships with customers and drivers throughout the United States.
0-5 years of experience
- Serve as coordinator between the manufacturing shop floor, customers, and the shipping carrier to ensure on-time delivery of $15-18m per month of Harsco air exchanger coolers.
- Participated in monthly cycle counting for warehouse and shop to ensure accountability of inventory.
- Received goods in warehouse, entered PO in ERP system, shipped goods outbound.
- Coordinate domestic and international shipping and import/export training per customer preference.
- Personally researched and contracted additional shipping companies to provide customers with greater flexibility and less-expensive shipping options, improving on-time delivery to 98%, driving timely billing and revenue collection, increasing customer retention and freeing up space on the shop floor.
- Created initiative to improve outdated processes and streamline paperwork requirements, creating value and profit for the company.
- Managed Heavy Haul carriers for customer's oversized shipments, door to door, through estimating cost, providing correct dimensions, creating shipping paperwork, which resulted in increased profit margin.
- Improved processes and workflow with shipping documents, packing lists, vendor relationships.
0-5 years of experience
Responsible for the classification of all semiconductor parts being exported to Japan. Ensuring parts database continuously updated, ensuring 100% accurate part ordering for various semiconductor tool sets.
- Configured system upgrades
- Interpreted warranty parts orders in the form of test work requests, manufacturing procedures, drawings, schematics and verbal instructions from engineers and supervisors
- Created a Failure Analysis program to track all aspects of failure analysis requests, including creation, submission, parts tracking, required technician input, and analysis results. Resulting in a significant 25% decrease of lost parts, and delayed analysis results reporting from the factory.
- Office Manager for 25+ employees.
0-5 years of experience
- Increased gross profit margin 7-10% by creating relationships with carriers and negotiating rates.
- Assisted with generating $10,000 gross profit from a new customer.
- Create company policies, procedures and quality management system
- Work under intense pressure to meet shipping deadlines.
- Ensure that quality assurance checks are completed and maintained.
- Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.
0-5 years of experience
Processed 50-100 online customer orders per week for an ocean export logistics account.
- Provided completed booking confirmations for orders and emailed final documents to account upper management, customer, and warehouse team.
- Determined the most cost efficient carrier to deliver animal products and non-hazardous chemicals.
- Alerted all parties under account of shipment delays, canceled orders, changes in route, freight technical issues, commodity change and all issues regarding orders.
- Offer BDP special services such as expedient delivery and cheaper cost through same carriers but with company discounts in order to gain account profits
- Calculated rates for new routes and converted all foreign currency cost in order to gain new business for account.
- Answered emails and phone calls in a timely and professional manner.
- Attended weekly phone call meetings with account management team located in Minnesota and warehouse team located in Arkansas.
0-5 years of experience
- Implemented and tracked Sales department metrics.
- Communicated with channel partners to ensure all necessary order paperwork was submitted and sales process was correctly followed.
- Created new views, reports, and dashboards in SalesForce.
- Scheduled client meetings and managed 3 separate calendars.
- Collaborated with 3 departments to author an online Learning Center for new clients.
- Edited and contributed to software documentation/knowledge base.
0-5 years of experience
- Responsible for shipping unique, high value equipment using various means of transport to 150 VA Medical Centers throughout the US, Puerto Rico and the Philippines. Processed, on average, 100 shipping requests monthly.
- Contributed to the development and execution of Integrated Logistics Support (ILS) life cycle sustainment strategies and plans and for receiving, handling, packaging, storage, transportation, and inventory of simulation-based training and associated clinical/technical equipment facilitating support for training at all VHA field activities.
- Assumed responsibility for over $11 million worth of inventory, to include 300 unique stock keeping units (SKUs) with, on average, 260,000 pieces of inventory on hand.
- Interpreted requests per program requirements and created work order requests to move supplies.
- Presented facts and figures in an oral format on a weekly basis to National Program Manager.
- Provide exceptional customer service by maintaining a 95%+ on time delivery average and promptly following up on customer inquiries.
0-5 years of experience
- Organized and coordinated freight movements for various companies that required outsourced transportation
- Served as a liaison between drivers and end customer to ensure appointments were set and deadlines were on target
- Maintained a book of business by harboring repeat customers and providing quality service
- Filed all necessary documentation and files that corresponded with each customers transaction
0-5 years of experience
Handled about 80 tons of air import cargo and 40 tons of air export cargo per month
- Negotiated air freight charges with three major consolidated agencies in South Korea
- Communicated with Chinese, Japanese, European, and American agencies by e-mail and telephone
- Issued House Air Waybills for export cargo, and issued debit notes and credit notes to overseas agencies and customers
- Bid on air shipping rates for Italian partner's customers
0-5 years of experience
- Managed and improved customers logistics supply chain, decreased expenses, created efficiencies and reduced risk in their processes.
- Designed logistics solutions, prepared RFP's, and assisted customers with overcoming challenges within their supply chain.
- Secured the sale of a diverse portfolio of services resulting in new business growth of 15%+ annually.
- Conducted quarterly business reviews with customer executive level management to provide an evaluation of their key metrics, discuss business opportunities and provide solutions to their operational challenges.
- Developed relationships with account contacts at multiple levels within over 80 customer organizations.
- Delivered and managed services set forth in the sales process and contract scope for a $5M+ business portfolio.
- Provided financial services for an account portfolio to include P&L statements, budgeting, forecasting.
- Worked within multiple TMS systems including Lean Logistics and Kewill Transport for load tenders, spot bidding, scheduling, reporting and accounting functions.
- Provided customers with updates regarding changes and trends within the transportation and logistics industry.
0-5 years of experience
- Provided excellent customer service and was in direct communication with customers such as Ford, Chrysler, GM, Toyota, and Honda on a daily basis.
- Facilitate customer order requirements and coordinate transportation of materials to ensure on time deliveries.
- Proficient in the use of QAD software including Electronic Data Interchange, 861 and 824 transmissions, 830, 862 and 850 Order Processing, Advanced Shipping Notifications, Delivery Creation, Shipping, Sales Orders, and processing invoices in a timely manner.
- Maintain customer websites such as Ford DDL, Chrysler/FCA ESupplier Connect, GM Supply Power, Toyota Supplier, and Honda Supply Team for updated shipping information, including expedites due to critical shortages, increase in orders, discrepancies and delayed shipments and maintaining returnable container receipts.
- Assist in scheduling expedites on an as needed basis.
- Scheduled and oversaw deliveries to receive international shipments.
0-5 years of experience
- Coordinated, monitored and supervised the movement of personnel, equipment and cargo
- Documented and inventoried freight, cargo and material shipments of all types
- Operated automated data terminal equipment to prepared movement documentation or related correspondence
- Prepared transportation movement documents and related forms for the specific type of shipment
- Analyzed transportation requests to determine most cost effective mode of transport
- Developed and trained personnel on movement control duties
0-5 years of experience
Logistics Support for Training and Testing
- Coordinated testing equipment shipments to airport points of contact.
- Entered, tracked and audited replacement shipment requests web based proprietary software
- Created tracking tools to better inform customer of replacement shipments and status of returns.
- Provided classroom instruction and logistics services for training events.
- Documented workflows and created logistics support SOP.
0-5 years of experience
Effectively utilizing SAP (G-ERP, WMS), TMS, and Excel to mine necessary data, often of a large volume, and perform data analysis
- Calculating transportation schedules for peak/non-peak seasons based on sales forecasts and historical data
- Evaluating 3PLs' and individual carriers' performance and identifying carriers' and warehouses' failures to develop action plans for the on time delivery improvement
- Performing annual RFP with existing and potential carriers and 3PLs to obtain and negotiate the best rates, capacity, and commitment on required transportation lanes
- Developing and implementing savings initiatives such as multi-stops, smaller trucks utilization, new warehouse locations and deliveries frequency reduction with total savings exceeding $2.9 million in the last 12 months
- Collaborating with the team on innovation projects such as dynamic ETA calculation and improvement of order status visibility; generating necessary reports and presentations
- Monitoring market trends to predict and plan upon any freight and fuel rates fluctuations
0-5 years of experience
- Arranged transportation for outbound shipments in order to guarantee Assured Supply of product.
- Worked extensively with Customer Service department to satisfy customer orders and product shipped in a timely manner.
- Provided cost reporting and maintained outbound transportation budget for all East coast and West coast operation.
- Maintain customer concerns and resolved with Quality Assurance and Warehouse management.
- Negotiated yearly freight rates and processed vendor invoices.
- Coordinated with Sales Account Managers to provide yearly freight pricing to Brands.
0-5 years of experience
- Oversaw regulatory document compliance & compiled daily statistical reports
- Provided customer service for credit issues and maintained existing database
- Formulated rates for Sales Department
- Prepared Bills of Lading
- Managed entire return process and adjusted inventory when necessary
- Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies
- Dispatched and tracked rail and truck shipments
0-5 years of experience
Manage all customer loads out of Groveport, OH - which consists of 40+ loads per day, up to 1000 loads per month via Truckload and Intermodal transport.
- Controls 12,000+ delivered shipments of Post Foods / Ralston Foods manufactured goods annually to Wal-Mart Distribution Centers, Sam's Club, and other various retail outlets.
- Reporting of transportation cost savings and carrier performance to Ralston / Post Transportation Management.
- Perform tracking and tracing of shipped goods to create monthly on-time reports.
- Working with Ralston / Post to ensure 3PL services for direct plant shipping (DPS) for Post Foods located in Groveport, Ohio
0-5 years of experience
- Monitored all import shipments for multiple clients.
- Created new templates for maintaining accuracy for all logistics.
- Organized and compiled spreadsheets for company records.
- Produced price quotes for multiple customers daily.
- Invoiced all clients for import shipments through Peachtree system.
0-5 years of experience
Managed warehouse team in coordinating movement and inspection of all returned inventory
- Utilized SAP (Global Logistics System) to generate reports for warehouse inventory discrepancy
- Processed claims for all overage/shortage/damage (OSD) cases
- Specialized in investigating and finding resolution for Inbound (international) and overseas incidents
- Scheduled weekly meetings with 3PLs to resolve issues and update agreements
- Determined recoverable revenue via insurance claims
- Mitigated loss by persistently following up with carriers to recover full claim amounts
- Investigated high value claims with police departments and corporate security personnel
0-5 years of experience
Ordered and purchased inventory used for construction/installation jobs and service calls operating in the greater San Antonio area 492 District
- Makes periodic pickups and deliveries from vendors/warehouse to job sites.
- Create requisitions or purchase orders for technicians and installers and periodically coordinate inventory cycle counts.
- Source parts as needed from vendors and other districts and replenish inventory as needed.
- Processes transactions and keep paperwork for completed orders, deliveries, and shipments in accordance with SOX requirements.
- Track shipments through courier and vendor sites.
- Maintains a clean and safe warehouse environment and tool inventory.
0-5 years of experience
- Reviewed instance submissions, allocated inventory and manually entered processing and operations data into a centralized database
- Researched and assigned the most qualified, cost effective line haul carriers and agents to complete the shipments, provided them with all the necessary
- Obtained, logged and uploaded POD's, charges and compliance documentation
- Analyzed, negotiated and compared agent, LTL and TL rates, as well as consolidation opportunities to increase profit margins
0-5 years of experience
Act as a liaison between the manufacturer/supplier, trucking carrier and receiver.
- Locate carriers for loads. Communicate with carrier by pickup, enroute, and at delivery.
- Build and maintain relationships with carriers.
- Accurately enter and maintain up-to-date information on a continuous basis in the Dispatch Program
- Ensure that all the proper documents are completed and received by the Choptank Transport before a carrier is used for the first time. Follow up with the carrier to keep necessary documents current.
- Work quickly to resolve problems that may develop on a load.
- Negotiate rates with carriers within the parameters provided by the Logistics Team Leaders.
6-10 years of experience
Daily shipping of domestic and international orders using FedEx Powership and UPS Worldship.
- Coordinated daily production meeting to review inventory needed for current and upcoming sales orders.
- Received finished product into finished goods and maintained inventory with daily cycle counts.
- Communicated and worked with management to resolve any inventory discrepancies.
- Purchased and maintained inventory levels on all in-house consumables.
- Was the main facilities contact for Leforis builders.
- Reorganized warehouse area and stockroom to enhance product flow.
- As the back up for the stockroom, received items into stockroom and issued material to the production floor.
0-5 years of experience
- Responsible for very busy multi-line phone system.
- Actively procured and collected documents for submission to Customs broker.
- Explained import regulations to suppliers, maintained and documented compliance.
- Forged cooperative, professional relationships across different industries and international borders.
- Verified and approved all payable invoices related to department.
- Maintained high level of confidentiality for all proprietary information.
0-5 years of experience
- Provides support to the Senior Project Managers and Event Coordinators in the Speaker Bureau Department.
- Oversees and manages the logistics operations activities of event programs and projects related to speaker bureau management.
- Created and maintained vendor relationships through continuous phone interaction, and the utilization of online and social media platforms.
- Overseer of mail room management to ensure all hard copy program documents were verified and uploaded into multiple online client databases.
- Assisted in post event program management, including event sign in sheet verification and processing; and program and speaker expense financial reconciliation
- Managed compliant guidelines for 4 pharmaceutical companies through following standard operations procedures and regulations.
- Expedited in the provision of logistics support for 12 event coordinators and 3 senior managers on 4 different client teams.
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