Eligibility Worker Resume Examples

Eligibility Worker

Review and analyze financial and eligibility information to determine initial or continuing benefits for CalWORKS, Food Stamps, and Medi-Cal.

• Assist applicants and participants in the understanding of public assistance programs applicable to Federal and State regulations.
• Hold responsibility for assigned cases to ensure regulatory compliance and limits established by legislation.
• Review and recommend action to supervisor regarding participant case termination and denial.
• Conduct site visits to interview participants to verify eligibility or other confidential information.
• Review computer generated reports and cross reference data for accuracy.

Eligibility Worker

• Evaluated information obtained from clients to determine eligibility for assistance.
• Determined the level of benefits to which the client is entitled.
• Interviewed clients at various locations to obtain and verify information.
• Initiated requests for information on eligibility determinations from outside sources.

Eligibility Worker

• Explained provisions and guidelines for various social services programs
• Reviewed and analyzed financial and eligibility information
• Provided case management assistance and troubleshooting
• Conducted trainings for newly hired employees

Eligibility Worker II

Conducted in-person and telephone interviews for the application of public assistance programs

• Analyzed financial and other client information to determine initial or eligibility
• Used automated computer system (C-IV) to enter and retrieve data in order to issue benefits to clients
• Directed clients to other community resources as needed
• Typed detailed journal entries regarding actions taken on a case

Child Care Eligibility Worker

• Provided initial screening for new clients
• Recorded and evaluated personal and financial data obtained from individuals
• Conducted face to face interviews to determine eligibility
• Prepared necessary documentation to initiate, continue, and modify child care services

Eligibility Worker

• Determine initial eligibility for FAMIS and FAMIS Mom programs.
• Utilized Medicaid policy and procedure for accurate determination and timely processing.
• Determined continuing eligibility for renewal applications.
• Processed FAMIS and FAMIS Mom Transfers received from Local Department of Social Services.
• Reviewed, reconciled and made system correct for system assigned reports.
• Handled complicated applications and worked closely with DMAS Contract Monitor on policy issues/concerns.

Eligibility Worker

Determine client's eligibility to public assistance programs such as cash aid, food stamps, medical services and state determined disability

• Maintain average client caseload of about 500 cases
• Manage appointments, phone calls, renewals to all programs
• Work within State, Federal and County policies, laws and regulations
• Help train new eligibility workers from 7/2014 to 9/2014

Eligibility Worker

• Greeted and welcomed all office clients and staff.
• Determine eligibility of clients.
• Perform weekly follow ups.
• Case noted and entered data accurately.
• Assisted with resumes, faxed, scanned, emailed, and provided information over the phone.
• Supported staff and clients as needed.

Eligibility Worker

• Interactive interviewing to determine eligibility for Food Stamps and Medicaid.
• Data entry on a daily basis to enter household application information
• Recorded and evaluated personal and financial data
• Authorize assistance approvals

Eligibility Worker

Process Heathcare applications.

• Process applications in a timely and effective manner.
• Make outbound calls to customers when needed for more information.
• Utilized databases and written materials to look up information.
• Followed all procedures in order to avoid HIPAA violations.