Administrative Manager / Travel and Budget Manager
Managed 4 Junior Officers, 18 junior administrative and logistics personnel with oversight for support of more than 75 combined military staff across all U.S. military services. Served as travel budget manager for over 700 military personnel, 95 international military staff. Single-handedly managed all aspects of travel, including transportation coordination, orders preparation, and travel claims process. Administered $4.5 million annual travel budget. Controlled quality assurance and timeliness of administrative actions and processes.
- Identified and corrected travel claim discrepancies, resulting in thousands of dollars in cost saving dramatically improving quality assurance. Reduced the annual delinquency rate for all accounts from 2% to historic low of 0.01%.
- Conducted specialized correspondence training for administrative staff managing over 1050 pieces of correspondence.
- Established detailed guidelines for the travel/budget position, creating repeatable processes for future incumbents.