Technology Director Resume Samples - Page 2

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Technology Directors, or Information Technology Directors, are responsible for the computer systems and electronics within a corporation. Their resumes indicate such skills as creating and documenting processes for application design using templates and PMI standards, helping to redesign and implement a new customer website; and creating and documenting a development lifecycle using Team Foundation System 2012. While not required now, sample resumes show that as this position evolves, candidates will likely be expected to hold both an IT and a business management degree.

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11

Information Technology Director

Responsibility includes all aspects of strategic technology planning, project management, change management, relationship management, help desk/desktop management, operational/capital budget management, audit and compliance, and SLA management. Hold multifaceted responsibility within senior management role, providing strategic business paths to fuel innovation and business growth. Maintain strategic vision, leading and embracing change while mitigating risk. Actively manage and prioritize numerous projects and teams while maintaining ongoing efforts to find areas for improvement and normalization, creating decisive plans of execution to instill findings while embracing and leading change efforts. Competent hands-on technical leader overseeing 24/7 operations in a high volume, high frequency, highly regulated organization. Direct a team of managers, engineers, and technicians that manage network, telecommunications, systems, applications, security, helpdesk/desktop operations, and Audio/Video.

  • Led paradigm shift transforming IT into a strategic business partner using ITIL best practices
  • Delivered multiple high visibility/value projects on time and within budget; including a 121 table game expansion, Personalized Real-time Interactive Slot Marketing system, restaurant re-launches, and a sleek ultra lounge
  • Rebuilt property audit processes from the ground up resulting in zero L3 or Repeat deficiencies
  • Increased employee engagement and satisfaction to record highs of 4.35 and 4.40 respectively on a 5.0 scale, while decreasing the annual budget by 26% through labor realignment and strategic sourcing
Candidate Info
19
years in
workforce
7
years
at this job
AS
Computer Network Engineering
BS
Information Resource Management
12

Information Technology Director

Responsible for maintaining MS Servers & OS, switches, routers, firewalls & VPNs and implementing antivirus, backups & disk quotas.

  • Provided companywide helpdesk support, ensured network stability, installed LAN systems and repaired phones.
  • Researched & procured hardware, software & equipment and kept company leadership aware of IT Department operations.
  • Maintained Great Plains server, ADP Payroll processing system and 20 remote retail locations in Baltimore-DC area.
  • Converted company from ADP to Paychex, maintained four websites and trained help desk technicians.
Candidate Info
9
years in
workforce
2
years
at this job
13

Information Technology Director

Hired to build IT department from the ground-up for this technology start-up and oversee all technical functions including staffing; training; vendor negotiations; hardware, software, and equipment procurement; and installing and upgrading all systems and networks. Ensure optimal performance of global business-critical networks and oversaw a diverse staff, equipment maintenance, database, internet sites, user applications, product configuration, and testing and deployment. Established IT Department policies and procedures. Design and conduct training for users on new systems and enhanced features.

  • Developed and launched new offices in UK, Dubai, Brazil, China, Singapore, and migrated data infrastructure to new locations and three domestic offices.
  • Spearheaded the deployment of CRM and ERP application and partnered with business units and vendors to determine specifications and requirements.
  • Improved invoicing turnaround time by integrating product-pricing structures into ERP system.
  • Improved IT department performance and security by reengineering corporate network and instituting back-up and recovery practices.
  • Achieved consistent minimal downtime by designing and executing first disaster recovery center fail-over phone systems and multiple redundant DS3 circuits.
  • Captured significant cost savings by successfully renegotiating Microsoft Enterprise license agreement.
  • Installed and upgraded Avaya switches, HP, Axapta call accounting, video/audio conferencing, predictive dialers, and VPN.
Candidate Info
21
years in
workforce
12
years
at this job
BS
Computer Science
14

English Teacher & Technology Director

Individualized all learning and pacing using standardized and supplementary curriculum

  • Created monthly progress reports and updated goals for master treatment plans of assigned patients
  • Developed secure web filtering using DNS whitelisting for school network to limit web access to students
  • Implemented the first modern server backend for the school network
  • Digitalized entire school curriculum and added it to school network server
  • Ordered and repaired all technology devices for boys and girls schools and teachers
  • Administered and graded all admissions and discharge testing for all patients
Candidate Info
11
years in
workforce
2
years
at this job
BS
Education
MS
Education
PhD
Education
15

Senior Enterprise Technology Director

In charge of identifying and implementing technology solutions aligned to corporate revenue, profit, quality, and risk management objectives. Train, mentor, and evaluate team members. Create and apply IT "best practices" to planning, implementation, and support initiatives. Program-manage 30 to 40 IT initiatives annually and oversee application support.

  • Drove interest, evaluation, investment and 18 month implementation of SAP SuccessFactors cloud solution for global recruiting, learning, goals & performance, succession planning. for 9,000 users. Drove compliance to strict EU privacy requirements. Positioned GTECH for best in class talent management.
  • Developed and implemented IT integration strategies for many acquired companies and for company restructuring initiatives to enable new company initiatives. Lead business case generation, costing, timing, architecture planning.
  • Managed global upgrade recognized by senior executive team as the best in GTECH history. Spearheaded SAP R/3 & ECC ERP, BW reporting, and SEM financial planning system upgrades, rewrites, expanding capacity to support M&A goals. Applied portfolio management and project leadership excellence.
  • Expanded value of IT resources by driving professional training, certification and functional cross training for employees. 60% PMP certification, 40% Business Analysis certification, 100% completed cross-training in 2-3 functions. Employed various outsourcing models to optimize delivery time and costs.
  • Overhauled GTECH's SAP ERP and Data Warehouse infrastructure (operating system, database, storage, hardware) to ensure scalability and lower total cost of ownership to support GTECH's long-term growth plans and cost control measures.
  • Created special project planning methodology for SAP ERP upgrades subsequently published in case study and used as product marketed by Intellicorp and then many other consulting firms.
Candidate Info
19
years in
workforce
13
years
at this job
BS
Production\operations Management
MBA
Entrepreneurship
16

Technology Director

Directed all daily companywide technical issues including advice, recommendations and decisions for future projects.

  • Developed and built DvsG Digital Dictation Recorders for Hospital Dictation and Transcription using MS Access and ShowNTel (Envox), a high level Telephony / Interactive Voice Response applications generator, which MEDITYPE used exclusively for over 15 years.
  • Supported field Medical Transcriptionists using DOS, all versions of MS Windows, various versions of MS Word, Word Perfect, Procomm Plus, pcANYWHERE, Outlook, and Web, and built Word and Word Perfect macros as well.
  • Maintained modem communications with field Transcriptionists and Hospital accounts.
  • Installed and maintained all wiring, wiring cabinets, networking equipment, phone equipment and power filtering/UPS systems.
  • Set up and maintained 4 different models of Sonicwall Firewalls (XPRS2, TZ170, TZ190, TZ205).
  • Built and maintained all company computers and servers.
Candidate Info
38
years in
workforce
24
years
at this job
HS
Electronics Technology
Communications
17

Information Technology Director

Responsible for all Information Technology related to the organizations 100,000 sq. ft. production facility which also housed professional, administrative and executive office suites. The position was specifically created for me based upon my experience in setting up enterprise level network operations centers (NOC) and managing the application life cycle of a globally deployed system.

  • Planned and deployed Active Directory on heterogeneous network
  • Instituted numerous enterprise-level changes to include; Groupware/email, spam blocking, ftp/sftp (server for client job upload), print servers, MS WUS, an asset management tracking system.
  • Established Network/System/Environmental monitoring.
  • Deployed IPSEC/SSL VPN solution.
  • Reorganized network infrastructure to establish VLANs and DMZs.
  • Converted single web server into a multiple server load balanced configuration.
Candidate Info
5
months in
workforce
5
months
at this job
BS
Business Administration
Engineering And Management
18

Technology Director

Manage a team of ~350 focused on Mortgage solutions to help customers modify distressed loans.

  • Implemented a workflow system to enable the business to gain process control and real time knowledge of what step of the loan modification our customer was in. Business previously used Excel spreadsheets to manage their work. Rolled out base workflow to 8K users in ~120 days.
  • Transitioned a large data environment from our business into IT. Hired appropriate management staff, implemented IT processes and controls, reduced environment by ~5 TB of data through the cleanup efforts.
  • Built an aggressive roadmap of projects for 2012 across all applications supporting the loan modification process supporting the critical activities including discretionary, regulatory, technical refresh, production support, audit/controls etc
  • Major rewrite of a loan modification decision engine user interface to provide additional integrated functionality as well as upgrade to current technology is scheduled to go into production in April.
  • Created a position to help educate, establish process and perform periodic health updates of our systems to bring them up to audit compliance.
  • Much of 2011 supported activities required by the OCC, Treasury, investors and large system consolidations.
Candidate Info
31
years in
workforce
6
years
at this job
BA
Business Management
19

Technology Director

Increased network reliability and performance by changing network design from a P2P to a client/server model.

  • Updated infrastructure to support VLAN management, VPN support, WLAN, DNS, ISS, and software deployment
  • Created website and used social media tools to increase visibility and centralize communication.
  • Implemented ticket and asset tracking system to generate reports for future investment use.
  • Configure Routers, switches, and VPN connections.
  • Maintain and update website\social media to reflect events taking place within the organization.
  • Edit video for cable television broadcast to share weekly service with audience.
Candidate Info
15
years in
workforce
10
years
at this job
BA
Music
MS
Information System
20

Technology Director / Interim President / Board Member

Managed the development of programs and products funded by the National Institutes of Health and the team responsible for the IT infrastructure including system administration, desktop support and telecom.

  • Acted as Interim President for the organization on two separate occasions for a total of two years and served on the Board of Directors.
  • Provided project management and program management for 10+ concurrent projects.
  • Conceptualized and helped design products and solutions using latest technology including responsive design for mobile and development of app for the iTunes and Android marketplaces.
  • Implemented and monitored application performance using Google Analytics, Kissmetrics and via internal tracking of user interactions. Also used analytics tools to monitor success of social media campaigns, blogs and video.
  • Managed GoogleAdwords and A/B testing in order to optimize user acquisition and retention.
  • Standardized data collection and reporting process in order to automate feed to statistical package for analysis and improve user experience based on site analytics.
  • Worked on a team to introduce standard project management practices including both waterfall and agile project management methodologies, project management office and change management procedures.
  • Supported the team by providing SQL and PLSQL scripting to meet data conversion and reporting needs.
Candidate Info
26
years in
workforce
7
years
at this job
BS
Computer Science
Planning

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