Patient Coordinator Resume Samples

HIGH QUALITY

The best examples from thousands of real-world resumes

EXPERT APPROVED

Handpicked by resume experts based on rigorous standards

DIVERSE EXAMPLES

Tailored for various backgrounds and experience levels

Patient Coordinators ensure that the medical facility for which they work is providing high-quality care to its patients. Some patient coordinators are also registered nurses, but this is not a requirement in order to become a Patient Coordinator. Tasks associated with a Patient Coordinator position that are listed on sample resumes include answering and placing telephone calls in a prompt and professional manner, and encouraging patients to adhere to treatments prescribed by the physician. Resumes of Patient Coordinators show an associates or bachelor's degree in the field of health care administration or a related area. Nursing degrees are not required.

Looking for cover letter ideas? See our sample Patient Coordinator Cover Letter.

1

Patient Coordinator

Registered incoming patients and fielded, prioritized, and routed incoming phone calls. Delivered administrative assistance and performed various duties for the staff. Managed patient registration and updated patient records. Supported staff projects and initiatives, established and maintained client relationships, and developed new systems.

  • Part of the design team for website that improved and updated consumer facing value by implementing accessible navigation and improving graphics.
  • Composed work published on website which contains detailed information about products and procedures that the practice offers.
  • Simplified the presentation of diet program that shortened the duration of consult in half and reduced number of follow up calls
  • Developed and implemented a system for consumer inquiries to accurately track potential consumers.
Candidate Info
5
years in
workforce
2
years
at this job
BA
Economics
BS
Global Studies
2

Patient Coordinator

Ensured customer satisfaction by answering telephones, scheduling patient appointments and filing patient information according to company standards; exceeded customer expectations by communicating patient needs effectively and efficiently.

  • Executed preliminary testing for patients and initiated training in the contact lens area
  • Audited insurance claims through Enterprise computer systems
  • Facilitated and rescheduled "no-show" appointments; Verified insurance eligibility for applicable patients
  • Prepared invoices and daily sales summary reports to submit to Corporate Office
  • Maintained the cleanliness of the front office and store at all times
Candidate Info
4
years in
workforce
2
years
at this job
HS
Medical Assistant
3

Patient Coordinator

Provided customer/administrative support to 80+patients, 3 dentists and 10 oral hygienists daily

  • Collected insurance /demographic information for input into the MIS system for new and established patients
  • Provided bi-lingual to patients to help facilitate dental team timeliness of requested procedures
  • Scheduled initial/follow-up appointments, created, updated and maintained 500+ patient records
Candidate Info
7
years in
workforce
6
months
at this job
GED
GED
4

Patient Coordinator

Efficient and organized in providing patient coordination efforts for a large dental office that performed various dental procedures including exams, hygiene and surgery; interacted with staff and patients for scheduling of patient procedures and ensured all payment options were discussed before scheduling of appointments and/or procedures.

  • Completed all end of day accounting and production reporting, collected fees and recorded as needed; oversaw referrals to other dental offices and quickly responded to all patient requests or inquiries.
  • Coordinated patient information through all caregivers, insurance companies, billing departments, and according to facilities policies and procedures.
  • Met one-on-one with patients to acquire all demographic information and coordinated health information with insurance companies or other payers.
  • Communicated with all internal and external divisions and expressed ideas and recommendations clearly and concisely with management regarding efficiency improvements.
Candidate Info
1
year in
workforce
1
year
at this job
Communications
Journalism
5

Patient Coordinator

Greeted and checked in patients as they arrived to their scheduled appointments.

  • Confirmed reserved appointments two days before initial visit.
  • Tracked monthly aging reports for re-submission of past due claims and past due patient balances.
  • Presented payment options to patients: Care Credit Knowledge.
  • Informed patients of their estimated co-payments deductibles and fees for service.
  • Scheduled patients future treatment with the proper procedure codes (CDT).
  • Submitted dental claims via electronic submission with proper dental terminology.
Candidate Info
8
years in
workforce
2
years
at this job
HS
High School Diploma
6

Patient Coordinator/assistant Office Manager

Managed all phases of front office operations for this Family Medicine practice.

  • Verified insurance coverages, handled billing, scheduled appointments/medical
  • Determined priorities and monitored status of Doctor's orders.
  • Assisted Medical/Nursing staffs with back office procedures such as obtaining
  • Additional responsibilities included dealing with family members, monitoring all
Candidate Info
13
years in
workforce
13
years
at this job
Nursing
7

Patient Coordinator

Responsible for all aspects of the operational needs of a plastic surgery practice

  • Consulted with patients, handled surgical sales
  • Coordinated and scheduled surgical procedures and all aspects of pre and post operative process
  • Coordinated the aesthetic department and product sales
Candidate Info
3
years in
workforce
2
years
at this job
Biology/communications
8

Calling Center - Patient Coordinator

Overall function of the calling center, including answered an 8 line service system with an average of 200 or more calls a day for both patients and different types of personnel and clientele

  • Scheduled appointments and provided patients with knowledge of upcoming procedures, and studies protocols to follow
  • Maintained and updated medical records and billing information (CPTs, ICDs)
  • Entered Data using MEDICS System, EMR
  • Assisted management in different aspects of administrative duties
  • Ensured all measures were taking to meet or exceed the call abandonment goal, as measurable in the center
  • Maintained department files, including policies, reports and handbooks
  • Kept patients, technologists, and management up to date regarding all facets of the daily schedule and patient flow
Candidate Info
14
years in
workforce
2
years
at this job
9

Patient Coordinator/administrative Assistant

Managed all patient concerns, inquiries, and doctor requests throughout the day (saw at least 30 patients in a day)

  • Worked "on- call", often coming in earlier than requested or to different office locations with short notice
  • Provided patient management and administrative support in at least two office locations within a given week
  • Meticulously recorded all services completed for each patient on an excel document for daily billing
  • Collected copayments while managing and updating petty cash.
  • Heavy calendar management and scheduling for patients and doctors
  • Answered phones, coordinated messages and transferred calls accordingly with a professional and warm demeanor
  • Oversaw sanitary conditions of the physical therapy work area
  • Maintained an orderly front desk appearance
  • Greeted patients and checked them in using internal database
  • Organized and updated physical and electronic patient accounts containing sensitive medical information
Candidate Info
6
years in
workforce
1
year
at this job
BA
Africana Studies
Culture And Portuguese
10

Patient Coordinator

Effectively scheduled and confirmed patient appointments, directly
contributing to profitability of the practice.

  • Fully complied with HIPPA rules and regulations.
  • Filed insurance claims and generated treatment plans.
  • Posted payments to patients accounts and reviewed accounts for accuracy.
  • Facilitated prescription process between patients and pharmacies.
  • Compiled patient's demographic information.
  • Coordinated follow up appointments with applicable specialists.
Candidate Info
15
years in
workforce
1
year
at this job
BS
Early Childhood Education

Your Resume, Made Easy.

You are looking for your dream job and need a resume? My Perfect Resume is your solution and takes the hassle out of resume writing. Create the perfect job-worthy resume effortlessly in just a few clicks!