Patient Access Rep Resume Samples

Patient Access Rep

• Coordinated and scheduled patients' complex referrals to specialists, laboratories, and hospitals
• Facilitated admissions and registration process by obtaining essential demographic information to obtain precertification for inpatient, surgical, diagnostic and clinical outpatient procedures.
• Reviewed and monitored the quality of registrations to ensure that compliance and regulatory procedures were met with Patient Access Operations.
• Monitored effective working of all technical activities for various referrals and completed required documentation for same.
• Evaluated benefits and eligibility of all patients for reimbursements and verified accounts with appropriate sources.
• Maintained and updated information regularly in information system and recorded all details of patients.
• Coordinated with patients and scheduled routine visits as required.

Patient Access Representative

• Performed pre-registration and registration to all patients, obtained insurance benefit verification, and collected copays
• Executed various administrative functions such as reception and clerical work
• Performed various functions with close adherence to both hospital rules and regulatory compliance
• Ensured that patients properly filled out and signed all relevant insurance and hospital release forms
• Maintained and balanced the cash drawer

Patient Access Rep I

• Responsible for complete and accurate outpatient registrations.
• Processed and communicated transactions associated with outpatient services.
• Performed duties relating to the hospital revenue cycle that are included in the areas of payments and advance deposits.
• Accurately collected and analyzed all required demographic, insurance, financial, and clinical data.
• Assisted patients, families, physicians and others with their needs.
• Addressed problems and complaints regarding registration, scheduling, billing and insurance, or quality of service. Determined the course of action when additional assistance was necessary.
• Participated in departmental training, team building activities, in-services, and activities essential for department operations.

Patient Access Rep II

• Responsible for greeting customers and registration
• Conducted patient/guarantor interviews, explained hospital policies, financial responsibilities, privacy practices and patient bill of right.
• Ensured that pre-certification and/or authorization are obtained, co-payments were collected, and payments were sent to the appropriate department.

Patient Access Rep

• Completed registration of all patient types for various hospital procedures with excellent customer service skills, and effective documentation.
• Provide accurate estimates and collect/request deposits and copays
• Verified demographics and secured all signatures and authorizations necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients

Patient Access Rep II

• Registered all patients and updated demographic and insurance information for maintenance of accurate information
• Collected co-payments, self- pay deposits, and any other form of account payments from patients
• Proficiency in handling high volumes of calls while providing excellent customer care

Patient Access Representative Ii

• Greeted and registered patients for ER and Outpatient Departments
• Provided support to patients, family members, medical staff and hospital administration
• Verified insurance, benefits coverage and eligibility
• Collected patient payments
• Educated patients on consent, financial liability and privacy issues

Patient Access Representative

Maintain excellent customer service as outlined in Saint Luke's Core values while working in professional healthcare environment

• Collect accurate data for timely input patients into system for clinical evaluation
• Process insurance, billing, and demographic information in to computer system
• Demonstrate knowledge of hospital policy and procedure including HIPPA and EMTALA
• Flexibility & dependability within the working environment

Patient Access Rep

Responsible for greeting customers and providing assistance with Registration and Bed Control. Conducts patient/guarantor interviews, explains hospital polices, financial responsibilities, privacy practices HIPPA and patient bill of rights.

• Registered ER patients, received signatures and posted patients information in Med host
• Transport patients being admitted and/or having Cardiac Cath procedure.
• Worked at Kirkwood Imaging site that is affiliated with [company name]. Schedule patients, and ran compliance checker on patients with Medicare insurance. Ensures that pre-certification and or authorization are obtained. Collecting, revising, and updating insurance policies due to patient's liabilities.

Patient Access Rep

• Provide quality customer service to internal and external customers.
• Verify and accurately enter demographic information in the hospital computer system.
• Complete all forms related to the registration process to maintain compliance with hospital and regulatory agencies.
• Clearly documentation of activities and actions taken on accounts, which includes but is not limited to registration, completed forms, eligibility, and authorization when necessary.