Head Waitress Resume Samples

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Head Waitresses supervise activity in a dining room and coordinate waiting staff. Basic job duties of a Head Waitress are monitoring servers, assigning tasks, solving customer issues, making sure tables are cleared as fast as possible, reporting to the dining manager, and ensuring a high quality of the dining experience. A well-written resume sample for Head Waitress should focus on skills such as leadership, serving expertise, supervisory abilities, customer service, decision-making, and being able to work under pressure. Most resumes in the field make display of a high school diploma and food management training.

For more information on what it takes to be a Head Waitress, check out our complete Head Waitress Job Description.

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1

Head Waitress

  • Greeted customers with a friendly and welcoming attitude
  • Excelled in a fast-paced work environment, while promoting daily specials to customers
  • Applied an extensive knowledge of specific dishes and alcoholic beverages to provide customers with suggestions and up-sell when possible
  • Devised marketing strategies for new customers and coordinated resources for community affairs
Candidate Info
5
years in
workforce
2
years
at this job
BS
Bachelor of Science
Public Relations
2

Head Waitress/ Shiftleader

  • Exhibit thorough service techniques, knowledge of foods, beverages and guest interactions.
  • Excelled in exceeding weekly and monthly sales goals, credit card and cash transactions with a zero error rate.
  • Assist in planned catering for events that serviced over 19,000 with excellent customer satisfaction.
  • Cross-trained new staff on guest services expectations, safety procedures, proper food handling, and restaurant protocols.
  • Maintained up-to-date knowledge of business policies and procedures.
Candidate Info
10
years in
workforce
2
years
at this job
Medical Billing & Coding
3

Head Waitress

Promoted from server position May 2015

  • Responsible for calculating daily, weekly and monthly restaurant sales
  • Trusted with restaurant cash, paying servers and taking cash from servers owed to restaurant
  • Input server checkout information into Excel spreadsheet
Candidate Info
8
years in
workforce
2
years
at this job
Communication
4

Head Waitress/bartender

Perform different cash and credit transactions along with balancing deposits.

  • Process orders using various POS systems.
  • Collaborate with every department to ensure timely and quality service.
  • Establish report with customers to ensure 100% guest satisfaction.
  • Supervise and train new employees.
  • Resolve customer complaints and issues.
  • Inventory, stock and ordering.
  • Executed various other duties as assigned.
Candidate Info
30
years in
workforce
15
years
at this job
AAS
Paralegal Studies
Medical Assistant
5

Head Waitress/host/catering

  • Delivered exceptional, friendly and fast service
  • Train new waiters and floor staff on guest service expectations and food handling
  • Schedule carryout staff and give a helping hand in other departments needed in the restaurant
Candidate Info
4
years in
workforce
3
years
at this job
Computers
6

Head Waitress

  • Greeted customers and escorted them to the tables
  • Took food and beverage orders and collected payments.
  • Responsible for increasing sales by providing pleasant customer service, as well as planning, organizing and prioritizing work and activities.
  • Answers phone calls and customers / public inquiries
Candidate Info
4
years in
workforce
2
years
at this job
MA
Law
7

FOH Manager / Head Waitress

  • Recruiting, training, scheduling, and supervising all staff members.
  • Agreeing upon and managing all budgets.
  • Planning and making changes to menu and daily specials.
  • Ensuring compliance with licensing, hygiene, and health and safety legislation/guidelines.
  • Tracking food cost.
  • Watching payroll.
  • Serve and cash out all patrons.
  • Resolving all employee conflicts as well as all customer complaints.
  • Ensure excellent customer service is provided at all times.
  • Coordinate all activities between BOH and FOH to ensure efficient service.
Candidate Info
7
years in
workforce
4
years
at this job
HS
High School Diploma
Nursing & Business
8

Head Waitress

Greeting guests

  • Seating Guests
  • Answering Phones
  • Taking reservations
  • Placing to go orders
  • Taking the guests order
  • Running the front desk when needed
  • Cleaning
  • Dishwashing
  • Proper food protocol
Candidate Info
10
years in
workforce
9
months
at this job
AS
Health Care Administration, Majoring

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