Front Of House Manager Resume Samples

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Front Of House Managers usually work in hotels or restaurants and coordinate staff. Their duties include hiring employees, ordering supplies, maintaining inventory, scheduling shifts, helping to organize events, solving customer complaints, and adhering to safety practices. Based on our selection of example resumes for Front Of House Managers, the most sought-after skills for this job are leadership, supervision, effective communication, attention to details, organization, networking, and problem-solving. Employers select resume displaying a Bachelor’s Degree and training in hospitality or business.

For more information on what it takes to be a Front Of House Manager, check out our complete Front of House Manager Job Description.

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1

Front of House Manager & Bartender

Oversaw daily restaurant operations and all front of house staff. Improved ordering and inventory management. Worked to improve overall organization and maintain all health standards in accordance with state and federal laws and regulations. Responsible for special event planning and seasonal forecasting.

  • Through initiatives such as cost and pricing analysis, securing new vendors and wait staff training the restaurant went from losing $2,000 per month to weekly profit in just four months.
  • Researched market trends and changed the bar menu to reflect those trends while implementing specials to spark innovation and monitor the market for future changes.
  • Maintained strong vendor relationships.
  • Implemented stricter inventory control initiatives and reduced overall waste.
Candidate Info
1
year in
workforce
11
months
at this job
2

Front of House Manager/bartender

Managerial responsibilities included recruiting, hiring, training and the supervision of 20+ employees. Fostered an environment in which guests enjoy exceptional service and employees are motivated to deliver top performance. Managed front-end operations to ensure friendly and efficient interactions during service. Selected Contributions:

  • Improved staff turnover under 10% from 2008 to 2012, creating improvement in staff retention due to the success of employee-development and manager accessibility.
  • Created advertising for special events and promotions using Adobe Photoshop.
  • Coordinated and led monthly staff meetings reviewing sales and service. Regularly reiterated the importance of requesting ID of all customers ordering alcohol.
  • Exemplified the best customer service to all of our guests contributing to a large repeat customer base while increasing our social media exposure and in house advertising.
Candidate Info
7
years in
workforce
5
years
at this job
History
3

Front of House Manager

Responsible for overall management of casual dining venue generating approximately $2M annual revenues. Oversee 30 staff members including interviewing, hiring and terminating, training and scheduling employees. Exclusively handle and account for all cash on hand. Ensure highest operational quality of restaurant by ordering and stocking materials, beverages, and food.

  • Manage all phases of event planning from concept to completion: respond to event inquiries; establish budget; design menu and ascertain F/B minimum to adhere to budget; write contract; host event. Experience includes groups from 30 to 500 guests.
  • Spearhead daily social media presence on various platforms (Twitter, Facebook, Instagram). Utilize creativity and food and event photography to engage with customers and expand customer base.
  • Designed and implemented server training program including a comprehensive test.
  • Developed "side-work" chart rotation for servers to ensure quality standard of cleanliness and solidarity.
  • Trained assistant manager to maintain business operations in my absence.
Candidate Info
17
years in
workforce
3
years
at this job
HS
High School Diploma
AS
Secondary Education
4

Front of House Manager

  • Managed staff of thirty fine-dining professionals. Consistently achieved monthly sales goals through coaching proper and effective sales and service techniques
  • Worked closely with the human resource department in regards to hiring, training, leadership development and terminations. Ensured that all HR procedures are understood, implemented and followed
  • Collaborated with hotel and guest service agents to ensure that all hotel guests' needs and expectations are met and exceeded in order to encourage repeat business
  • Managed relationships with local organizations (in particular Harvard University) and oversaw proper execution of private events
  • Resigned position voluntarily in order to travel to Italy for a family matter
Candidate Info
7
years in
workforce
1
year
at this job
BA
Political Science
BA
International Relations
5

Front of House Manager/catering Manager

  • Supervised 30 employees.
  • Managed all front of house operations to include high volume bar.
  • Performed purchasing function for this $2.5 million location.
  • Promoted from Serve/lead bartender to Shift Manager/Catering Manager, to Front of House Manager/New Hire Training Coordinator
  • Played a key role in turning a low performing location into one of the top grossing restaurants in the Company
Candidate Info
2
years in
workforce
1
month
at this job
HS
Tabc Certified
BS
Bachelor of Science
6

Front of House Manager

Supervised and trained servers, developed floor plans based off server strengths

  • Maintained all daily checkouts with 100% accuracy
  • Resolved all customer complaints with courtesy and professionalism
  • Cross trained with the Back of House to maximize efficiency with all restaurant operations
Candidate Info
24
years in
workforce
4
years
at this job
BS
Business Management
7

Front of House Manager

Developed position responsibilities to ensure accountability to improve workflow and create business foundation, in turn making restaurant profitable

  • Learned and utilized Aloha POS system
  • Hired and trained new employees
  • Managed employees and saw to their training by organizing, both, group and one on one meetings and evaluations
  • Selected and ordered products to be sold as well as determined pricing
  • Developed and implemented inventory maintenance
  • Established working relationships with employees to encourage efficient and hard work on a daily basis
  • Created cleaning schedule to ensure clean environment for patrons
  • Correctly staffed and schedule employees
Candidate Info
11
years in
workforce
4
months
at this job
BS
Communication
8

Front of House Manager

Recruited, hired, scheduled, managed and motivated staff of up to 30-40 employees

  • Trained service staff to enhance customer service and increase profits through suggestive up selling
  • Provided customer support by resolving complaints about service or food quality
  • Generated detailed daily, monthly and quarterly reports on business, staff and profit
  • Maintained daily finances of the restaurants
Candidate Info
8
years in
workforce
11
months
at this job
9

Front of House Manager

  • Directed all aspects of daily business needs in order to establish customer satisfaction and maintain business growth within a high volume establishment
  • Developed a team of approximately 20 employees to maintain superior guest service standards per company policy
  • Responsible for all cash handling activities to include making change, ensuring accuracy of all employee deposits, exactness of cash drawers and petty cash, and securing nightly bank deposits
  • Established and implemented a detailed Host/Busser training handbook to create consistency and set standards for each position
  • Initiated the use of a successful marketing outlet through the use of Instagram to cultivate new business
Candidate Info
10
years in
workforce
11
months
at this job
AAS
Associate of Applied Science
10

Front of House Manager

  • Lead group of 80 plus front of house team members to ensure world class guest satisfaction
  • Coached and developed new team members based on customer service standards
  • Assisted with interviewing and hiring new front of house team members
  • Manager in charge of safety: included conducting monthly safety meetings, new hire safety orientations, and monthly safety audits
  • Created and executed weekly and monthly contests to increase overall sales and promote employee engagement
Candidate Info
8
years in
workforce
1
year
at this job
HS
English And Spanish

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