Recruit, hire, train, coach and motivate sales associates and store management. Ensure all associates have completed and applied required training programs. Lead 10 sales segments per week with superior results. Open and close store location as necessary. Consult with District Manager, Brand Manager, and Capabilities Manager to assess hiring, staffing and training needs.
- Instituted a training tracker template to track completed and upcoming training by associate ensuring compliance with all company requirements and recommendations.
- Newly trained team delivered sales results exceeding sales plan by 10% in Q4.
- Same team improved sales results by over 40% in 6 months.
- Increased work force by 100s to accommodate holiday hiring needs.
- Reduced same work force post holiday compliantly and compassionately to meet post holiday staffing needs.
- Successfully onboarded 2 new store managers, and 2 assistant managers, in addition to all holiday hires.
- Responsible for communicating and following up performance improvement plans for sales associates and management.