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0-5 years of experience
Elicited business requirements to ensure the quality of the feature being developed
- Captured As-Is state of existing process through Visio
- Facilitated workshops to capture complete and meaningful use cases
- Developed functional specifications and system design specifications based on client wants
- Ensured issues were quickly identified, tracked, reported on, and resolved in a timely manner
- Developed, documented, and trained at REI for applying the art of User Acceptance testing as a means of measuring customer satisfaction and improvements to internal process
- Applied change management where needed
- Worked as a liaison between technical teams and the business
- Assisted in enforcement of project deadlines and schedules
- Consistently delivered high-quality services to our clients
0-5 years of experience
Results driven marketing business analyst with proven success in eliciting/analyzing requirements, managing teams and implementing complex IT Web based solutions in direct support of eCommerce business objectives.
- Project managed teams of developers, QA analysts, and Jr. Business analysts for consumer website redesign changes that are critical to the company's success.
- Created functional design documentation for implementing ATG as a new platform in a multi million dollar generating B2B system.
- Designed and implemented usability design web solutions to drive measurable Holiday results for customer facing website.
0-5 years of experience
- Led all reporting and analysis of web related initiatives for seven North American brands
- Provided analysis and detailed strategic actionable recommendations that resulted in year over year revenue and conversion rate growth
- Created insightful automated dashboards and data visualizations to track key business metrics
0-5 years of experience
- Managed the daily operation of the ClarksUSA.com eCommerce website.
- Analyzed and remedied production problems, and served as technical liaison to the iCongo eCommerce service provider and the Clarks web team.
- Organized, planned, and documented bi-weekly production defect and enhancement deployments.
- Documented the technical/integration environment, and updated specification documents as necessary.
- Used SQL on TOAD to upload catalog updates to the iCongo content management platform.
- Implemented Gomez monitoring and alerts for performance and availability.
- After configuring a Gomez performance monitoring script for the checkout process, detected and documented a 100% performance degradation due to the activation of a free shipping program.
0-5 years of experience
- Managed and documented the requirements gathering, technical system analysis, and testing portions of a project to develop, deploy, support, and enhance a sales and leasing procurement system for a major client
- Utilized a proprietary Access database to store requirements and Lotus Notes to document the test cases
- Managed, as team lead, the gathering of requirements, testing, and administration of a customer facing ASP/Cold Fusion eProcurement Web application, service tracking Website, and Broadvision Intranet site
- Consulted with primary business customers gathering requirements to integrating their business processes into their custom designed eProcurement sites
- Utilized Web-based Atesto Load Testing module and Business Objects queries to report site usage and load statistics
- Analyzed and tested the supplier/buyer Commerce One Round Trip, OCI, and xCBL implementation between Compucom and multiple clients
0-5 years of experience
[company name] offers the largest selection of name brand mattresses in the country and is the Most Trusted Name in Mattresses.
- Managed and provided support for P&L and Forecast creation for site performance and inventory
- Provided recommendations for future marketing campaigns based on SEO, SEM, Mobile, and Digital Media performance
- Assessed and analyzed reports to pinpoint where and how to increase conversion
- Provided ongoing analysis to upper management and research cost effective ways to gather the information needed to compete in the online space in both eCommerce and Social Media
- Project managed the delivery of materials to vendors for campaigns while working across multiple internal departments
- Used Google Adwords, Webmaster Tools, and Hitwise to monitor keyword performance
- Managed third party accounts including SEO and Linkshare/Doubleclick affiliate networks
0-5 years of experience
Responsible for all [company name] eCommerce projects and support:
- Managed the design, development of RFP, vendor selection, material and services procurement, implementation and management of the WCS eCommerce Reliability and Integrity Project ($4MM). Project was based on the pre-determined SLA metrics as agreed to between WCS Sales and external clients. The goal was to meet or exceed metrics and to ensure conformance in delivery of products and services.
- Singularly managed the opening, closure, movement, consolidation or build-out of more than 118 offices, warehouses and Data Centers nationwide as part of the alignment between WCS and its new partner, Milgo Corporation. Annual savings of $7MM.
- Implemented a VLAN telecommuter solution for ~1240 personnel. This was directly related to the displaced operations employees and to allow them to work from their residences and without any disruption of support services to NextiraOne LLC (WCS/Milgo) clients.
- Coordinated the implemented an extension Data Center on the 31st floor of the Williams Tower allowing for development and engineering and re-engineering of legacy and new eCommerce applications outside of the Williams Communications Data Center on the 2nd floor once WCS was formally merged with Milgo Corporation.
0-5 years of experience
Performed business analysis tasks of sizing user stories and associating them to sprint.
- Writing user stories for the ordering and product catalog workflow models with the help of wireframes.
- Followed agile methodology for acceptance criteria based on user stories associated to each sprint
- Developed stories and documented alternate scenarios for brining the catalog and pricing online
- Wrapped up the technical documentation for integration points such as customer data, store data and pricing.
- Cleaning of user story backlog and updating the project timelines and scope.
0-5 years of experience
Provide Business Analysis for e-commerce projects running on the open source application Magento.
- Participating in discovery sessions to gather requirements for e-commerce development projects.
- Translate the business requirements into various functional documentation, Use Cases, interface mockups, flowcharts, and other process flows.
- Work directly with developers and designers to ensure requirements are met.
- Participate in the testing process by verify QA test cases and executing test cases to ensure all requirements all met before client release.
- Support for the online ticketing system for clients on CAMS support.
0-5 years of experience
Reported and analyzed daily sales
- Placed apparel and footwear orders in database
- Managed replenishment footwear, apparel stock movements, and apparel setups within stores
- Facilitated orders with 3rd party vendors
0-5 years of experience
- Responsible for managing all requirements and change requests driven by the WaMu business lines, regulatory demands and technology issues / advancements.
- Managed business channel rules and requirements for financial data representation, format, validation and verification which provided prototypes for software developers.
- Conducted usability research and analysis to determine feasibility of new online banking functions and features (such as fund transfers, account management, payments, security, alerts and cross-product marketing).
- Utilized Agile framework principles, in conjunction with user experience designers and product owners, to create functional design specs which allowed for efficient developer interpretation.
0-5 years of experience
Project manager on Business to Business website from conception to completion
- Integration of ERP system to external API software as needed by company
- Completed projects within desired timeline and budget
- Direct communication with Global product brand managers, and sales team to fully understand company vision
- Strong Excel and analytical skills
0-5 years of experience
Project manager on Business to Business website from conception to completion
- Integration of ERP system to external API software as needed by company
- Completed projects within desired timeline and budget
- Direct communication with Global product brand managers, and sales team to fully understand company vision
- Strong Excel and analytical skills
0-5 years of experience
Sole responsibility for business analysis and project management of multiple eCommerce initiatives to drive revenue in the payday loan market
- Responsible for requirements definition, graphic design coordination, and functional specifications
- Refine Agile methodology for Sprint planning and Product backlogs with internal and offshore resources
- Oversight and training staff on TFS including establishing User Stories and linking of associated work items
- Manage change and release management coordination among business stakeholders and IT resources
0-5 years of experience
Write and manage business requirements for all functionality on the ecommerce site
- Working in Waterfall Development Methodology
- Work directly with off-site information architect on constructing wireframes for upcoming projects
- Work directly with off-site developers from the point of discovery to the execution of projects
- Present documentation and strategic proposals to stakeholders for new projects
- Manage and track small and large projects from discovery to execution
- Work directly with third-party vendors from discovery to execution of projects
- Manage Purchase Orders and Invoices for Associated Development Projects
- Project Lead on redesign of [company name] Shopping Cart and Checkout process - expected
- Project Lead on development of [company name]'s upcoming In-Store Pickup Program
0-5 years of experience
Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on the E-commerce (Websphere) website applications.
- Conduct project discovery through the interviewing of key stakeholders' to flush out business rules, operational specifications and interface specification solutions to resolve identified business issues and/or strategic initiatives.
- Prepare graphical depictions of use cases (activity diagrams, system context diagrams, sequence diagrams, use case diagrams, wire frames, etc )
- Identify system, data and process dependencies for upstream and downstream application data flow.
- Support the quality assurance testing to ensure that business requirements are being addressed in the test plans.
- Perform detailed business and systems analysis, impact analysis and risk analysis on various processes within eCommerce.
- Work closely with user interface web designers to create screen layouts with emphasis on user friendliness, clarity and consistency with applications and standards; assist with developing new standards.
- Create design specs for business logic, screens and feature functionality that are clear and complete; specs shall be used for development, testing and training.
- Work closely with data architects, developers, test managers, business stakeholders and project managers to achieve project objectives in defined time frames.
- Take active role in mentoring and review of the work of other EC Business Analysts as needed.
- Demonstrate a commitment to Client's core values of safety, integrity, process improvement and customer satisfaction.
0-5 years of experience
- Analyzing current online market and competitors for products prices comparison. Decrease or increase prices to keep up with the competition
- Went over the prices and description with the IT (uploading team) to make sure correct information is entered in our system and website.
- Updated the IT department (uploading team) about the changes in current and new product changes such as retail & cost prices, MAP policies, discontinued items.
- Introduced EDI ( electronic data interface) to improve and expedite the process of inventory update, creating PO, PO cancellation, tracking update ,ETA updating without human errors
- Help the website to expand products categories from major appliances to sinks & faucets, furniture , outdoor grills, fireplaces etc
- Created a Performa to gather necessary information every time new vendor in add to the system all the information required are gathered from vendor before submitting it to IT department
- Analyze brands to see if it profitable for the company to sell after all the expenses ( shipping, cc fee etc)
- Work with the vendors for the improvement of the performance and identify the other alternative suppliers to maintain the requirements of the company.
- Helped resolve issue in different departments such as customer service, shipping/logistics, IT etc
0-5 years of experience
- Support [company name]VaccinesDirect (GVD) registrations and support Vaccine Service Center in identification of customer ownership and resolution of disputes involving customer types of business
- Support vaccine purchasing website administration –account setup, password maintenance, account review, security analysis, troubleshooting
- Participate in User Acceptance Testing (UAT) of system modifications; document findings to defined scenarios; ensure that changes
- Review audit reports to ensure compliance with customer master changes in accordance with Sarbanes Oxley compliance guidelines
- Provide first level support for order management system related issues; review system issues for escalation; provide recommendations for resolution, and identify workarounds
