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Additional Marketing Resume Samples
Community Manager Resume Samples
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6-10 years of experience
Responsible for all aspects of managing 358 and 474 unit communities under renovations
- Prepared the properties for successful sale
- Increased NOI and Revenue by 8 to 12 % year over year
- Reduce delinquency from 8% at take over to 1 to 2% on average year over year
- Maintained occupancy at or above 95% while renewing leases at an average of 8 to 15% increases
- Awarded Berkshire Property of the Year 2009
- Awarded Berkshire Consistency of Operations 2012
0-5 years of experience
Increased occupancy from 75% and stabilized property at 93% occupied in just over six months
- Increased total income by 10%
- Ensured compliance of Tax Credit files for move-in and recertification and Section 8
- Full budgetary responsibilities and creation of an annual community business plan
- Analyzed and evaluated the marketing programs and provided input and recommendations to the Marketing Director
0-5 years of experience
Responsible for the direct supervision of 8 employees
- Managed 1.5 Million Renovation; constant vendor/contractor communication pertaining to billing, work scheduling and property relations
- Successfully reduced and maintained delinquency under 1%
- Reduced bad debt from 4.4% to 0.8%
- Budget preparation, development & implementation, financial reports, variance reports, reforecast, AP & AR
- Effectively supervised and coordinated leasing and maintenance team and all activities
0-5 years of experience
Created and executed integrated social media strategies, including engagement, community management, and campaign ideation and execution.
- Grew a beauty brand community of 10,000 fans to 30,000 in one month through a targeted cause marketing social media campaign.
- Tracked and analyzed brand and competitor data to create weekly and monthly reports that verify success of engagement, outreach and campaigns.
- Monitored campaign performance using Radian6, Simply Measured, Context Optional, Sysomos, Curalate, HootSuite, Facebook Insights, Google Analytics and Bit.ly.
- Assessed social media marketing strategies to determine rate of return. Identified and tapped into new channels to optimize ROI and fuel revenue growth.
- Clients included: Clarisonic, Ultherapy, Windstar cruises, and Hartz pet products
0-5 years of experience
Increased effective rent 6%, while reducing exposure 3%.
- Increased and stabilized occupancy and trend by 3%, achieving positive NOI results.
- Reduced average make-ready days from 20 to 10 through effective staffing and mentoring.
- Prepared and successfully managed annual budget.
- Award winning expense projection.
10+ years of experience
General management of 216-unit apartment community in a competitive housing market.
- Hired, trained and coached staff to meet both customer service and financial goals.
- Directed, analyzed and forecasted sales efforts to meet or exceed revenue goals including community outreach.
- Coordinated resident retention efforts and staff development to drive customer satisfaction and service.
- Streamlined and oversaw contracted services to ensure work quality met or exceeded expectations.
0-5 years of experience
Assisted with collecting rental payments and delinquencies to post in computer system.
- Communicated with Property Manager regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures.
- Ensured that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed.
- Resolved tenant(s) requests, concerns and/or complaints in a timely and courteous manner.
- Assisted management by being a stand in when not available.
- Processed work orders and monitored direction of property maintenance operations to ensure compliance with company standards.
0-5 years of experience
Manage residential, two-phase, 412 unit community, with 10 employees, and several vendor crews
- Successfully coordinated over 188 unit turns between May 2014 - October 2014
- A/P Diligence - Achieved paying over $50,000 in past due invoices from previous management
- Developed successful team by coaching, counseling, and hiring strong teammates.
- Managed renovations project coordinating and overseeing vendors, schedules, and ordering packages.
- Created two budgets for 2015
- Create and manage purchase orders and accounts payables within budget
- Brought properties up from 82% and 84% leased up to an average of 92% and 96% leased
0-5 years of experience
Managed after foreclosure, servicing distressed property, preparing for sell which took place in August.
- Organized and completed over $300,000 in capital improvements preparing for sell of community.
- Successfully organized and completed student turnkey.
- Handled accounts payable, payroll, and monthly reports/financials.
- Provided professional management to current residents as needed such as entering work orders.
- Increased resident renewals to 61%.
- Described community to its fullest potential, provided tours, and signed leases.
0-5 years of experience
Managed daily operation of 611-unit manufactured home community, including management of 22-person staff.
- Collected monthly rental fees, late fees, and deposits; pursued delinquent rents and performed evictions according to state and local laws.
- Hired, trained, motivated and sometimes disciplined staff (maintenance, office, and sales personnel).
- Entered and retrieved data in comprehensive database and management software system.
- Oversaw refurbishment and make-ready process, hiring outside contractors when necessary.
- Negotiated contracts for HVAC and plumbing installation and service, saving company $100K.
0-5 years of experience
- Successfully raised occupancy from 78% to 95% in 5 months for a 300 unit tax credit community
- Recruited, trained and motivated a dynamic professional and efficient team of 7 members
- Resolved challenges with residents, vendors and employee's in an immediate and proactive manner
- Developed annual budgets and monthly profit and loss statements
- Directed monthly resident social activities
0-5 years of experience
Created audience building and engagement boosting content on Facebook, Twitter, Google+,
Pinterest, and Instagram for over 20 clients
- Provided customer support to fans on all social media platforms
- Researched trending topics and updated editorial calendars for each client
- Planned and executed campaigns for contests and events through social media
- Social Media Campaign - 12 Weeks of Holiday Giveaways Facebook Contest
- Social Media Achievements
6-10 years of experience
- Managed all operations of a $8M annual revenue budget; controlled expenses and maximized revenue
- Collect, balanced and managed rent accounts receivable for a 588 unit community, maintaining AR under 2% each month
- Facilitated up to 35 move-outs per month, ensuring that accurate deposit were returned and appropriate charges assessed
- Office manger duties including purchasing, accounts payable, inventory and stock control, scheduling staff, approving payroll hours; Proficient in all Microsoft Office Suites including Word, Power Point and Excel
- Assisted in all training of new hires, including sales and standards of execution
- Resident relations which included renewal pricing negotiation, handling complaints, maintenance requests, follow up and conflict resolution
0-5 years of experience
Responsible for all phases of property management from A/P and A/R to collecting and processing rent of a 238 unit property.
- Drafted annual budgets and presented semi-annual presentations.
- Responsible for all weekly and monthly reports.
- Oversaw the day to day duties of the maintenance team.
- Directly recruited and trained staff for multiple properties, processed payroll, and completed employee reviews.
- Reviewed all legal filings and processed evictions as well as security deposit returns.
- Assisted in all aspects of leasing.
- Successfully maintained a low delinquency.
- Maintained a 100% occupancy rate.
0-5 years of experience
Managed and oversaw operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Directed collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Acted as liaisons between on-site managers or tenants and owners.
- Met with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Marketed vacant space to prospective tenants through leasing agents, advertising.
- Prepared detailed budgets and financial reports for properties.
- Maintained records of sales, rental or usage activity, special permits issued maintenance and operating costs, or property availability.
- Directed and coordinated the activities of staff and contract personnel
0-5 years of experience
Produce various financial analytical reports, practicability reports of potential property achievements and capital developments.
- Soliciting and evaluating bids for contract services
- Making recommendations for renewal and/or termination of vendor contracts
- Submitting weekly payroll documents, required financial and occupancy reports
- Maintained a high occupancy from 63% to 87% within 90 days
- Managed budget income $71,000 to $99,000.