It Support Manager Resume Examples

It Support Manager Resume Examples

IT Support Managers provide day-to-day leadership and guidance to end-users support teams to help them provide quality customer support.? Skills relevant to this position and found on sample resumes include managing the technical support team, analyzing ticket metrics and leading changes to reduce ticket volume, upgrading PCs for trading desk associates without interrupting business transactions, and creating training materials to assist with rolling out new technologies. Top candidates should be able to show a basic knowledge of Windows and Linux operating systems, networks, databases, and network security concepts and tools on their resumes, and some employers do prefer bachelor's degrees.

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