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10+ years of experience
Led development and execution of data center architectural optimization program to enable health care web based access for all client's applications. Program resulted in $45M growth in services, software and consulting revenue.
- Exceeded MBO and sales goals on consistent basis for 7 straight years across 3 different product offerings with focus on client solution architecture selling at VP level in customer accounts.
- Developed architecture solutions and served as subject expert for the western region for healthcare practice.
- Drove success in both technical sales and solution delivery services to clients as part of selling the SUN technology stack.
0-5 years of experience
Managed $26 million budget on renewals of all software and hardware maintenance, license term subscriptions, and SaaS contracts by collaborating with cross-functional teams such as Procurement, Legal, IT and Engineering in reviewing terms and conditions, determining requirements, and negotiating pricing. Provided quarterly reports of spend on expenses and amortized fees.
- Created a review process that eliminated 10% of maintenance contracts, each year, that were determined unwarranted or underutilized.
- Completed risk assessment for all maintenance contracts (300+) to document impact to business.
- Reduced fees by two million annually.
0-5 years of experience
Assessed customers' requirements, translated them into appropriate solution architectures and designs, and oversaw the resulting implementation for opportunities based on [company name]'s Enterprise Payments Platform (EPP).
- Contributed to group's growth and achieved personal revenue and utilization targets.
- Created and translated as-is and to-be workflows for different LOBs into EPP technical architecture.
- Assisted customer with migration and implementation of SWIFTNet version 7 which included SAA, SAG, SNL, and SAW. Trained business and technical users in new features.
0-5 years of experience
Responsible for full design and implementation of Active Directory within a complex multi-forest environment encompassing over 6000 users and 3000 servers and workstations
- Solely responsible for all Active Directory and Exchange 2007/2010 design and implementation
- Coordinated across multiple teams to complete assigned tasks and projects driven by business needs and growth
- Helped to coordinate a completed PCI audit with success
- Implemented monitoring of all DC and Exchange servers within the organisation
- Windows lead for all changes and or implementations across the entire company worldwide
0-5 years of experience
Led and successfully managed overall seat management operations and monitoring requirements.
- Established business and technical strategies for operating with Metropolitan area Network
- Developed draft Business plan, Code M security plan, Disaster recovery and COOP plans
- Led teams to support migration and archival data that led to dramatic drop in bandwidth utilization and storage
- Managed a technical staff of 32 and budget of 4.7 Million per center
- Implemented new tools for customer base to support data center evolution: Remedy, HP Open View MGX/ITO MoM
- Implemented national encrypted IP based (VPN) Intranet network to support this effort
0-5 years of experience
Promoted from IT consultant.
- Teamed with engineering/developers to design high performance software solutions.
- Collaborated with client and SME's to identify objectives and goals.
- Mentored the project staff and managed onsite-offshore team.
- Supported UAT and facilitated communications between client and offshore team.
- Lead the production support team and improved SLA and turnaround time.
- Earned award for high customer satisfaction twice during project tenure.
0-5 years of experience
Led application and infrastructure integration in a widely distributed, multi-vendor environment. Worked with GM's Manufacturing and Quality operations to develop relevant system and technology artifacts in both infrastructure and enterprise information architecture. Headed up development of Reference Architecture for cloud computing database utility, J2EE, Web services, and supply chain management.Managed 10 Architects all over the globe with a project size of 32 million dollars
- Spearheaded implementation of technology architecture initiatives including current and future technologies (i.e. mainframe, distributed/grid systems, UNIX, VM, and WIN systems).
- Led a global design and implementation of a large SOA (service oriented architecture) initiative in Manufactiring plant
- Helped to reduce server footprint and create a dynamic GM commodity infrastructure by employing cloud computing and other recommendations.
- Supplied enterprise guidance and standards for sizing customer environments, gathering requirements, and reviewing new IT projects and best practice recommendations.
- Drove "Performing Suppliers" to develop deployment, maintenance, and governance processes.
- Improved application refreshes, legacy application modernization, and structural cost reduction.
0-5 years of experience
Identify and utilize practical application of technology in changing practices, behavior and solving business problems at IBM. Architect, delivered new and complex high quality solutions in response to varying business requirements. Responsibility included utilizing in-depth knowledge of leading-edge products and technology in conjunction with industry standards and direction. Present technology findings to IBM key business executives.
- Architect, developed, managed project plan and resources in deployment of global search solution on Linux based servers that crawled all internal content worldwide and provided search results at the request of IBM's 350K worldwide employees. Estimated savings to the business: $3.9M
- Developed standard application architecture and authored global deployment process for application development and operational deployments in support of business critical ecommerce applications worldwide using a standard architecture - Global Web Architecture (GWA). Estimated savings to the business: $15 - 20M
- Architect, developed, managed project plan and resources in deployment of a commercial cache solution worldwide to reduce network bandwidth of IBM's internal network using Inktomi caching servers on Linux based servers. Estimated savings to the business: 2M
0-5 years of experience
Led efforts to roll-out platform to 100+ sites, worked on mobile initiatives and the migration of new sites to the platform.
- Developed strategy for delivering Commerce sites globally
- Analyzed business requirements and created design for mobile project
- Led mobile project team
- Facilitated workshops to define requirements and scope for bring new B2C sites on to the platform
- Assessed new business requirements and defined feasible solutions
- Performed fit/gap analysis against current platform functionality
- Worked with the development team to refine project plans and develop estimates
0-5 years of experience
Conducted technical support programs in the US and Asia Pacific to optimize server and storage environments at multiple fortune 500 companies and public sector accounts. Provided server/storage implementation and technical support that enabled the [company name] server and storage optimization teams to exceed hardware, software and services implementation goals with high customer satisfaction.
- Completed server consolidation, storage virtualization and application life cycle management studies on time and under budget.
- Successfully met [company name]'s hardware, software and service delivery commitments for over 15 Western Region fortune 500 and public sector IT Optimization customers.
- Delivered server & storage infrastructure strategy road maps, implementation and cost reduction plans exceeding [company name] hardware, software and services growth & customer satisfaction targets.
0-5 years of experience
Managed feasibility studies and both high and low level designs over 10 IT and Telco projects with Value Added
Services impacts each year.
- Involvement on the IT Transformation projects: Data Policy and Charging and Multi-VAS platforms, as well designing
- Mastered key knowledge of SAPC (Ericsson PCRF), MBC (Ericsson Data Charging).
- Implemented the ALU AAA platform, defined requirements and managed integration.
- Designed the Christmas promotion projects over the last three years, which brings over 300k new customer
- Document and design IT architecture for Value Added Services.
0-5 years of experience
Performed project reviews to ensure technical designs met standards of approved software, compliance and SDLC documentation.
- IT Optimization Project Lead - $1.5MM savings in MIPS charges realized annually.
- Managed a team of onshore and offshore consultants in analyzing application chargebacks and implementing improvements for reducing MIPS charges.
- Developed data collection tools for validating MIPS cost savings initiatives.
- Tracked progress of IT optimization projects.
- Organized and promoted DB2 IT optimization seminars.
- On boarded all mainframe developers to an auditable system for requesting temporary access to production systems and data.
0-5 years of experience
Led integration of various call center technologies (e.g. Genesys) for over 18,000 seat call center
- Conducted several workshops with IBM teams for designing the end to end solutions
- Designed a distributed solution capable of handling call volume of 132 calls per second
- Led a team to troubleshoot, analyze and resolve issues related to network, applications and users
0-5 years of experience
Provided IT architecture, innovation, infrastructure and system design, and expense control consulting for $50M automotive account. Supervised architects in US, Asia, Europe, and Latin America. Managed software development, implementation, and integration. Served as Chairperson of Architecture Review Board.
- Provided leadership to the architecture review board for the General Motors - manufacturing process area increasing productivity, implementing architecture governance, help reduce cost by standardization.
- Lead the team in "Server Consolidation" initiative. Analyzed, and rationalized 30 applications, and consolidated 20% of the servers.
- Designed next generation manufacturing architecture, using MES model.
- Created company's architecture review methodology, based on TOGAF model, to improve consistency and transparency. Trained more than 40 architects in the review methodology.
- Contributed to success of Global Performance Management application by leading performance tuning, resolving bottlenecks, and providing technology recommendations for critical applications and COTs. Ensured compliance with SOX requirements.
- Managed IBM Maximo software global deployment architecture to maximize scalability, tool integration, and systems engineering for manufacturing plants.
- Served as Senior Technical Solution Leader for disaster recovery datacenter build project.
- Technology, concepts exercised: Enterprise Architecture, Application Architecture, Security Architecture, Infrastructure Design, Global Deployment, Regional Deployments, Architectural standards and deviations, Vendor Product Roadmap, Java, J2EE, Oracle, IBM Web Sphere, Maximo and Cognos.
6-10 years of experience
Led the services architecture roadmap, as part of which conducted SWOT analysis on 127 services applications which culminated in the decision for merging 2 big oracle application instances across Cisco. Eventually led the effort on the execution on this roadmap.
- Led effort across all of Services IT and business to capture all processes, applications and data into the architecture tool called System Architect for gathering impact analysis for new business capabilities.
- Influenced CA business teams to migrate 8 business led Shadow IT applications to the IT enterprise platform.
- Built Cisco enterprise architecture diagram depicting Oracle applications and integrations across the enterprise which was widely used by senior management.
- Implemented 10 Rosettanet PIPs with service logistics partners UPS, FLASH, DHL, FEDEX etc.
- Built ANSI X.12 EDI system using 214, 846, 940, 943, 944, 945, 996 transactions.
- Developed standards and best practices for Oracle 11i implementation.
- Mentored and trained new resources.
6-10 years of experience
Developed the IT strategic vision for GroupWare and Mobile Messaging
- Collaborated with vendors to develop and implement long term solutions to resolve major hardships afflicting the business
- Successfully designed and architected solutions for business critical projects
- Created the current PC imaging workflow to streamline the process for IT and vendors
- Performed strategic analysis of e-mail platform which identified a significant storage savings with implementation of new policies, procedures and through the use of vendor professional services.
- Selected and implemented GOOD Mobile MDM/BYOD solution that would be secure, scalable and manageable
0-5 years of experience
Managed the Clinical Informatics Program as the architect and development manager. Delivered multiple applications including CRO-Dashboard, Clinical Study View, EDC Lab and External Access Portal.
- Managed a blended team of 20 on-shore and off-shore engineers. Worked closely with BA, QA, product management, business stakeholder and IT operations throughout the SDLC process.
- Served on the Architecture Committee. Helped develop enterprise architecture principles and patterns.
- Helped the PMO develop cross-program roadmap to clarify and streamline touch points between programs such as data integration, master data management and enterprise security.
- Developed detailed estimates, resource assignments and project plans. Adopted agile development methodology. Conducted daily SCRUM meetings and defect triage.
6-10 years of experience
Successfully supported Chief Technical Officer in managing technical design and delivery of client contracts. Briefed customer on options and status, Issues and go-forward solutions..
- Achieved client Server Ready for Use SLA's by creating MS Project template and training Project Managers on their initial Server Hosting projects.
- As Systems PM met clients timing, quality, and cost for standup of Medicare server hosting project.
- Successfully created requirements baseline, staffed, designed, created implementation schedule and BOM, purchased equipment and software for Colorado CBMS project
- Architectural designs won multi-million dollar data center hosting contracts for Medicare, FDA, Army, Navy, and Department of Home Land Security. Member of Matrixed team.
- Successfully met Clients tight 90 day hosting solution standup SLA. Accessed issues with standup and then generated missing installer engineering documentation for racking, servers configurations, cabling diagrams that met STIGS requirements.
- Received $4.5 Million dollar Bank Client contract. CIO requested review of third party Server refresh design. Accessed system architecture as not providing additional capability. Architected alternative design that included High Availability and met client technical needs within budget.
- Provided PM & Infrastructure Architecture support of RFP response for Server consolidation that reduced physical server count from 700+ physical servers to less than 200 for major re-hosting project.
- Won $12 million 3 year Govt contract by reducing infrastructure expenses $1.8 Million.
- Architected Hybrid Private Cloud Solution for FDA contract.
0-5 years of experience
Led the requirements gathering, design and development of a database system for rollout to multiple provincial/municipal governments.
- Managed team of developers and supporting staff for the project.
- Ensured the project exceeded client expectations which it did through proactive management of resources and expectations.
- Managed the overall schedule to ensure work is assigned and completed on time and within budget.
- Team building skills so that the people work together well, and feel motivated to work hard for the sake of the project and their other team members. The larger your team and the longer the project, the more important it is to have good team-building skills.
- Managed and Planned Backup Solution plan by building EMC HP SAN.
- Designed, implemented, and maintained networks for all systems, from hardware and OS selection to implementation and ongoing maintenance, including maintenance and configuration of Terminal services, ISA firewall and Firepass VPN gateway, active directory, domain control, exchange server.
- Provided ongoing knowledge transfer and training on all systems to the various levels of client staff
0-5 years of experience
Lead the architectural design, documentation, planning, and implementation of a secure, reliable, redundant, and scalable infrastructure to meet the long term growth demands of the company while reducing overall IT support cost.
- Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.
- Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
- Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
- Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.
- VMware Server Virtualization - Led the company's efforts in reducing Data Center footprint and backend administration costs through a major implementation of server virtualization technology resulting in a 100% virtualized environment.
- Overall responsibilities for the upgrade of the company systems from Exchange 2003 to 2010. Project was completed on time and under budget with minimal service disruptions.
- Led the efforts in the planning and completion of the organization's Disaster Recovery strategy. Solution reclaimed decommissioned hardware from the server virtualization project. Such decisions helped deliver this effort with a zero dollar cost investment to the organization..
- Proposed, designed and implemented IT infrastructure around SOX and ISO 13485 compliance.
0-5 years of experience
Conceived, defined and developed IT / architectural strategy and roadmaps, for shared services.
- Optimized Information Technology Application portfolio, aligning with business strategy for the - Performed alternate architecture analysis (AAA) and scoring mechanisms for architectural options.
- Built requests for information (RFI) & proposal (RFP) from solution providers to align with meet IT strategy
- Guided solution teams toward compliance with regulatory and corporate policies & programs to mitigate IT related risk
- Assessed IT solutions for compliance with internal bank charters such as permit to build / operate.
0-5 years of experience
Provide engagement management and consulting skills on IT strategy and data center optimization projects. Specializing in management of data center strategy definitions and providing senior leadership supporting infrastructure initiatives. Brought in to focus on key areas including Infrastructure Management, IT cost / ROI and operational efficiency, involving many IBM lines of business and typically are closed at the CxO level.
- Major Wholesale Club
- Farming & Ranching Supply Retailer
- Healthcare & Hospital Services in Northern California
- Major University Medical Center
- Security and Data Forensic Provider
0-5 years of experience
Re-engineered the supply chain process and system/schema design to build the dashboard. Managed the team, did
user interface design and architecture for the HRIS, SAP portal, cocacola.com projects using J2EE, JavaScript & Flash
- The supply chain process/system re-engineering improved the communication & SLA by 50%.
- Presented the value of HRIS projects to VP's and senior management and got funding for future projects.
- The web design projects improved the customer service & user interface while providing new HR capabilities.
- Suggested change control process improvements within HRIS to improve the project tracking & handling by 50%.
0-5 years of experience
Delivered J2EE, SOA and E-business Portal solutions for large enterprise businesses. Provide both consultative and implementation services around creating, managing and delivering content over the Web focusing on three major areas: Content Management, Portals and SOA.
- Health Service Organization, SOA-based call center application to support 6 lines of businesses project.
- Automotive Manufacture, Employee portal to support multi-languages including English, Japanese, French and Spanish Project.
- Financial Institution, Consolidated business and business partners web portal project.
- Life Insurance, Employee portal with business process server integration project.
- Integrated Communications Company, Client Portal integrating with VOIP
10+ years of experience
Developed transaction processing software systems in C and C++ on Unix (Solaris) using Oracle databases.
- Designed, implemented and maintained a heavily threaded Java application services framework layered on J2EE and SOAP Web Services and the C++ interface objects to this system for both clients and servers.
- As the most senior developer at my location, supported the rest of the development staff with expertise in software design, debugging, languages and tools, methodologies and best practices.
- Worked extensively on OpenVMS applications, including porting of complex application systems from OpenVMS and Unix.
- Developed, maintained and supported financial transaction processing software.
- Designed, developed and maintained architectural components and low-level objects.
- Designed and created a dialer system for an Excel PCX-512 programmable switch, including Windows NT device drivers, middleware and user interface components to be used for Check Collections.
- Provided 24/7 support of production transaction processing systems.
- Acted as IT lead for Disaster Recovery configuration and testing.
- Participated in a large-scale migration of the TeleCheck transaction processing client/server applications from OpenVMS with proprietary databases to Unix with Oracle databases.
- Created dozens of tools, utilities and scripts for maintaining, monitoring and tuning production systems on Unix and OpenVMS.
0-5 years of experience
Led the team for Master Data Management, Portal and Content Management
- Developed and executed the integration strategy for Master Data Management and led the delivery of Customer Data Hub and Product Data Hub.
- Led strategy for Entitlement Data Management along with Product and Contract for Software Business.
- Successfully led the strategy and delivery of Customer and Partner Portal on Oracle WebCenter platform and UCM improving overall customer and partner experience.
0-5 years of experience
Performed customer-facing consultative work to internal and external [company name] clients focusing in data center and server virtualization and consolidation. Designed and implemented processes and plans for data center and server virtualizations and migrations.
- Led multiple teams that consolidated over 30 complex UNIX applications, encompassing 250 servers, to zLinux in a centralized data center.
- Developed migration, cut-over, and on-going support plans for 150 applications, including 1.6K servers that are effectively being implemented by both internally and by the client.
- Mentored junior colleagues in consolidation and migration process design, improving understanding and adherence to corporate processes and procedures.
10+ years of experience
Responsible for researching and recommending business solutions, technologies and products to company leadership, including the CTO and CIO. Led the design of the product selection process at [company name] while providing ongoing architectural and technical high-level reviews, inclusive of financial (business case, forecasting, NPV analysis) and business aspects (buy versus build) for projects across the organization. Drove the three-year technology roadmap for key enterprise technology stacks. Managed three strategic vendors and ten internal IT infrastructure and application teams in the delivery of our ESB research and proof-of-concept effort. Created the charter, mission and goals for an Enterprise Strategic Architecture Steering Committee to research and establish standards for our future architectural direction at [company name].
- Performed approach and architectural reviews for enterprise projects with business cases valued on average between $750K and $7M.
- Led a key enterprise strategic initiative to implement an Enterprise Service Bus in support of our SOA strategy, which delivered multiple internal projects with an overall business case of $4M.
- Designed and charted an enterprise SOA Center of Excellence to drive our SOA vision and IT alignment with business units across the organization.
- Built an innovation team within the CTO division, concentrating on next-generation solutions in support of our enterprise technology roadmap.
- Took ownership for the SOA platform security and architecture at [company name].
- Formed [company name]'s comprehensive security strategy for Web Access Management (WAM), SOA security, and Federation/SSO and managed the CTO security approach for the Government contracts.
- Established and managed relationships with top-tier vendors such as, IBM, Oracle, Sun, HP and others.
- Partnered with Strategic Sourcing and Procurement in reviewing and analyzing vendor contracts.
- Defined the processes and deliverables for the CTO division in alignment with the overall project delivery life cycle company process.
0-5 years of experience
- Designed and implemented three separate Raytheon Trusted Computer Solutions (RTCS)Trusted Thin Client (TTC) environments over the last three years. This Multi-Level Security (MLS) solution allowed users to access multiple virtual desktops with differing security classifications from one physical thin client.
- Lead systems engineering team while supervising helpdesk operations.
- Proposed and implemented improvements to IT services including simplifying an overly complicated network improving both the user experience and saving money.
- Mentored entry level system admins.
- Developed two unique, efficient, and effective methods for WAN users to connect to a Citrix XenApp farm which improved performance, lowered implementation costs, shortened implementation times, and improved security.
- Created custom scripts and methods to more effectively troubleshot user issues and trained the helpdesk staff to use those custom tools.
- Lead the technical implementation of STIGs during the accreditation of networks and successfully troubleshot issues arising from those security lockdowns.
- Wrote vbscripts to fill voids in the native OS tools to make system administration easier.
- Proposed and redesigned the existing scanning infrastructure improving the user experience by making it faster and simpler.
- Redesigned the customer interface for the Footprints helpdesk application improving the user experience for reporting tickets and provided more accurate reporting of tickets.
0-5 years of experience
Senior Architect, "Bellagio Project" for Tivoli, IBM Global Web Architecture Lead Architect.
- Created an edge server and load balancing architecture still in use in Tivoli products.
- Designed internal architecture defining requirements, solutions, and technical deployment for the corporation's web presence resulting in unified global web architecture.
- As a member of IT Architecture Review Board reviewed technical architecture proposals for compliance to guidelines, quality, and cost benefits guaranteeing that the best possible solutions were deployed to the organization and customers.
6-10 years of experience
Provided technical solution architectures and direction for clients' infrastructure environments across Distribution (ManpowerGroup), Financial (Fannie Mae), Public (St of CA Medicaid Medicare), and Pharmaceutical (Astellas) industries. Directed and mentored technical staff (up to 23) on the creation and implementation of architectural solutions. Produced technical solutions in response for requests for service. Presented architectural solutions to stakeholders and technical staff. Led architecture solutions and support teams across multiple divisions in [company name].
- Led architect team on a project to migrate 2 data centers for a Pharmaceutical company using a standard architectural model that allowed for the migration of services from another service provider to [company name].
- Led and created the solution architect in response to a request for service to provide a secure high-speed network connection that provided for the use of cloud services in a computer system validated (CSV) environment.
- Directed and assisted in the development of a private cloud solution that allowed for the client not to have to take on capital expenses and reduced the time to market when deploying new systems.
- Developed the architecture roadmap for the client that allowed for the migration of storage to [company name] XIV that allowed for the reduction in storage costs that was required to meet business financial objectives.
- Managed the team and produced the needed architecture to provide a highly available Oracle RAC environment that was able to meet all functional and non-functional requirements that improved application performance and service level availability (SLA).
0-5 years of experience
Technical lead and project manager
- IT lead for team that selected enterprise CRM platform standard.
- Project manager for on-time, on-budget consumer call center custom application replacement with Siebel, new infrastructure, and new data cleansing tools providing enhanced service and improved data analytics.
- Integrated 3rd party search engine (both hardware and software) for Avery-branded consumer websites with design easily leveraged by worldwide website teams to deliver search functionality.
0-5 years of experience
Managed multiple departments of architects and project managers.
- Managed department staffing, training activities, merit increases and bonuses and performance reviews.
- Established department guidelines and strategies.
- Mentored department members
- Participated in second line leadership initiatives
- Department manager for customer account team of server and storage architects and project managers June 2002-December 2002.
0-5 years of experience
Lead systems architect for all global distribution systems
- Implemented corporate standards for configuration and use of distribution systems
- Implemented JD Edwards EnterpriseOne 9.0 for 8 countries within a one year time period
- Implemented all countries following corporate standards
- Partnered with the various countries to harmonize current processes with global standards
- Partnered with various functional areas within the organization to re-engineer business processes and systems functionality to optimize existing processes
- Design and documentation of specifications for new end customer returns process that improved data accuracy, management visibility into open returns and streamlined transactional processing.
- Design and documentation of specifications for new global intercompany returns process that improved data accuracy, management visibility into open returns and streamlined transactional processing.
0-5 years of experience
Provided business consulting solutions to the clients in the IT infrastructure area with the emphasis on the business continuity and disaster recovery projects.
- Discussed business requirements and developed technical implementations based on business needs. Analyzed technical requirements of a new project, conceptualized design, identified appropriate technology solutions for the project and contributed to project planning and estimation within the project constraints.
- Acted as a SME (subject matter expert) for infrastructure projects. Specialized in providing solutions in DR and Business Continuity areas with accents on virtualized environment (Netbackup, VMware and Xen).
- Proposed and developed the Proof of Concept projects and presented to the clients. Provided detailed Visio diagrams.
- Evaluated current conditions based on the industry trends and recommended the optimal solution with the best efficacy and on the budget. Advised clients on Best Practices and ITIL compliance.
- Managed ongoing implementations and cross-functional onsite and offsite teams.
0-5 years of experience
Project-managed the development and deployment of a global Windows environment for all clients/servers at this corporation developing electronic design automation tools for semiconductor, computer, communications, consumer electronics, and aerospace industry clients.
- Led a $2.5M three-year project, ensuring the migration from a mix of Mac, Windows and UNIX to a single global Windows environment, including email, printing, security, and more.
- Managed initial design/infrastructure deployment for all [company name] locations worldwide. This included visiting many foreign locations to deploy actual infrastructure and manage teams performing parallel deployments (e.g., Espoo, Shanghai, Kobe, Sydney, etc.)
- Traveled extensively across Europe, Middle East, Africa, and Asia Pacific to oversee the environment deployments.
- Refined architecture to move the IT environment forward to facilitate technology and business needs.
0-5 years of experience
Responsible for design, time estimate LOE (Level Of Effort), formulation of system development requirements, assigning projects to multiple resources, both Onshore and Offshore, development testing and implementation of new online and batch requirements for PPT (Patient Profile Transfer) system using COBOL II, CICS, XML and DB2 architecture.
- Participating in meetings and JAD sessions with Business users and Quality Assurance to discuss User Acceptance testing and setting up testing in QA Environment.
- Reviewing and updating the Business Requirement Documents (BRD) Change requests (CR), Functional Requirement Documents (FRD) and Detailed Level Design (DLD) in SharePoint.
- Played key role in all phases of SDLC for Patient Profile Transfer system optimization and enhancement due to a tenfold increase in volume of transactions per day. (From 150,000 to 1.5M). In addition, new design gave business user and ability to prioritize clients that have to be transferred on a given day.
- Participated in the integration of Medco and Express Scripts Computer Systems.
- Production Support - Resolved production tickets, fixed production data using ad-hock jobs, amended SQL's and one-time run reports.
0-5 years of experience
Operate as an IT architect in Delphi's Architecture and Steering division. Primarily focused on the implementation of the Troux application. Ensured projects aligned with over IT objectives.
- Implemented the Troux enterprise architecture application.
- Managed data cleanup of internal CMDB and various data points to allow integration into the Troux system.
- Coded Troux to CMDB integration via API to allow constant data flow and increase data validity within the tool.
- Customized the Troux interface for specific business units within Delphi.
- Operated as the system administrator and DBA for Troux remotely via RDP.
0-5 years of experience
- Provided technical leadership and support for global customers and stakeholders of [company name]’s SharePoint and Search platforms.
- Organized and presented material in roadshows across several international locations to promote use of IT solutions which increased awareness and use of supported IT products.
- Implemented technical and procedural changes, and provided support for the design and execution of technological upgrades.
- Designed and developed IT solutions to meet business requirements with an emphasis in Groupware (Lotus Notes) applications.
0-5 years of experience
- Responsible for technical support of company's electronic media products, including ActivePaper Platform digital media solutions (newspaper, magazine and archive editions)
- Provided solution-based implementations and training to various clients through product demonstrations and onsite installations
- Responsible for the company's IT architecture and computer system integration with its satellite offices
- Maintained, configured and supported all computer and telephony systems in the company's headquarters and procured new hardware and software systems for the company's employees as needed
6-10 years of experience
Led a team which developed and maintained a web-based solution, using DB2 UDB, WebSphere (WAS & WSAD), Tomcat, Apache, Perl, MySQL, C, C++, SQL, AIX, Linux (and many other technologies), which provided a request mechanism for end-users to manage their network, voice and facilities moves, adds and changes.
- Performed extraction, translation & loading (ETL) of data from various network devices (Cisco ethernet routers & switches, DNS servers, etc) and telecom (Siemens) devices.
- Wrote and maintained over 120ksloc of C and Perl code.
- Managed requirements, schedule, problem resolution, and controlled quality on 42 projects.
- Performed administration on 20 AIX, Linux and Windows system including complete builds, configuration, resource (storage) allocation & sharing (HACMP), Disaster Recovery, and system security (hardening).
- Utilized Tivoli Storage Manager (TSM) and other tools for backup and recovery.
- Personally responsible for maintaining the underlying environment (AIX & Linux), and ensuring the Domino installation was kept up to date with patches as well as informing management of potential security issues.
- Designed and maintained Notes databases/applications (Java & NotesScript) & integrated with legacy systems.
- Project manager for numerous sub-projects and supervisor (mentor) of a small team.
0-5 years of experience
Installed, and Configured Symantec Netbackup Clients
- Implemented Backup Strategy for customer in multiple locations.
- Installed and Configured Symantec Netbackup 5.1 - 6.5.
- Wrote best practice processes and procedures for operational staff for Netbackup infrastructure.
- Remediation of nightly backup errors for critical applications and NDMP backups
0-5 years of experience
Provide architectural leadership and technical consultation to business managers and application development personnel responsible for business process improvement. Primary responsibilities include planning, designing, evaluating and recommending hardware, software, protocols, management tools, and security components.
- Evaluate, recommend, and assist with initial implementation of infrastructure technologies.
- Manage, plan, and organize specialized business application implementations.
- Provided technical expertise, design, implementation and documentation for building NT domain structure, converting NetWare servers to NT servers and converting Windows 3.x, WIN95, and WinNT clients to WINNT4.
- Responsible for setting companies Client/Server configuration standards for hardware and software.
- Responsible for evaluation and recommending Client/Server technologies.
- Installed and configured more than 20 WIN NT 4.0 server solutions that included SNA, SQL, File/print, WINS, DHCP and Account Authentication. These servers included installation with many 3rd party vendors that included special business applications.
0-5 years of experience
Served as Empire's Plan Profile database administrator.
- Managed all projects and maintenance activities associated with Plan Profile.
- Performed as ITS Global Certification Test Coordinator for ten ITS software releases.
- Performed as Blue Exchange Business Associate Profile (BAP) Manager and Blue Exchange Global
0-5 years of experience
Director of Technology, Associate MIS Director, and Chief IT Architect for [company name], coordinating with the Supreme Court Chief Justice and the Director of the Administrative Office of the Courts to provide services to the District and Appellate Courts in all 77 counties of Oklahoma.
- Direct management of senior management in Infrastructure, Quality Assurance, Research and Development, Network and Security Services, Database Services, Web Development Services, and Inventory/Asset Management.
- Led the design process for software and hardware solutions for the Court Information System to ensure compatibility, support, and expansion. Worked with team leaders to identify business requirements, and developed a technical solution to achieve those requirements.
- Redesign of the architecture and Active Directory services to implement multiple data centers throughout the state to increase uptime, replication services, disaster recovery, and redundancy of systems.
- Designed and built redundant 2500 square feet data center for statewide redundancy.
- Designed and led the migration of all platforms from third party system to internally developed system. This migration included all hardware, software, storage, databases, network, and security services.
- Redesigned overall State network to MPLS for consistent, redundant network connectivity.
0-5 years of experience
Analyzed current IT methodologies, emerging technologies, lessons learned and best practices for implementation into the command and control (C2) enterprise.
- Authored documentation to establish a small datacenter for hosting of the C2RMS platform.
- Upgraded all IBM Rational and WebSphere Applications. Installed required/recommended fixpacks.
- Transformed outdated requirement "shall" statements into use case, user stories and epics.
- Developed acquisition documentation for staffing and validation through the JCIDS (Joint Capabilities Integration and Development System) process.
- Developed cost, resource and schedule analysis for ACC/A8C activities and tasks.
- Technical Environment: ARIS Platform, Active Directory, Agile, CA Erwin, Cisco, DODAF, DOTMLPF, FEAF, Java, JCIDS, J2EE, LDAP, MODAF, MS Office, MS Project, MS Office SharePoint Portal Server, MS […] Server, MS Windows, OpenUP, Rational ClearCase, Rational ClearQuest, Rational Method Composer, Rational ProjectConsole, Rational RDA, Rational ReqPro, SCRUM, SOA, SOAP, SOE, Symantec Backup Exec, Symantec Anti Virus, TOGAF, WebSphere Business Modeler, WSDL, WebSphere MQ, XML, XSD, XSLT, XPath, XQuery, Zachman.
6-10 years of experience
Lead business development efforts overseeing $500-$700M in IT sales working with large global international accounts in Latin American and regional companies spanning the US, overseeing global strategy and outsourcing to India and China
- Accountable for overall strategic direction, growth of sales and new business development initiatives by working from RFP to client delivery; travel to clients' site worldwide, learning their culture and ways of doing business that has helped continue with healthy growth within the account; understand scope of the project; review requirements and help solve IT problems
- Continually work with clients throughout the project, implementing Services as Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
- Manage profit, expenses, sales and marketing initiatives, and financial reporting while keeping C-level executives apprised on new developments and milestones
- Rigorously stay on top of each project, collaborating with team, ensuring on time delivery and satisfaction every step of the way
- Institute risk assessments and corresponding remediation plans relative to complex IT services proposals
- Compose Statement of Work, Cost Models and other documents using automation tools to develop detailed and accurate deliverables that specify processes, technology, team and project management tools involved
- Act as a SME for managed IT services, to customers, ranging from formal advice to internal/external customer presentations
- Employee of the Quarter • Team Contributor of the Quarter FY10Q3
- Outstanding Team Performance 2012
- Lead Architect for Latin America out of 10-15 team members, utilizing communications in English, Spanish and some Portuguese
0-5 years of experience
Project lead to migration of System Center Configuration Manager 2007 infrastructure from Physical server to Virtual server platform to support
- Design and implementing Internet-based Client Management (IBCM) to help Fairfax County to manage mobile devices (Travel & Home workers).
- Design, plan and implement Symantec Mobile Device Manage (MDM) solution which integrates with Microsoft System Center Platform to support Fairfax County's Mobile management Initiative.
- Design System Center Configuration Manager 2012 and planning the migration from SCCM 2007 for entire Fairfax County.
- Developed SCCM training material and provide "class-room" training on Configuration Manager 2007 for Fairfax County's IT staffs.
- Provide top-tiered technical support for Fairfax County's SCCM infrastructure.
- Review and plan the migration to Microsoft Office 365 Cloud service from existing "On-Premise" Exchange 2010.
0-5 years of experience
Supported the integration and enhancement of several HR, Finance and Administrative systems.
- Liaising with business partners, other Technology Solutions organizations and external vendors to define the business and technical requirements at the program level.
- Created documentation of business and technical needs analysis, functional requirements, gap analysis, use cases, scope maps, vendor negotiations, risk assessments, infrastructure design, and business unit reports.
- Facilitated weekly TRB/CAB meetings and other Change Management responsibilities.
- Project management technologies include both Microsoft Project and CA Clarity PPM.
6-10 years of experience
Responsible for the design, architect and implement of the Automated Secure Release management processes round the clock.
- Upgrade from time consuming manual build and deployment into automated secure processes. This automation exceeds strict security audit by clients and internal PCI audit.
- Provide direction and support to junior level personnel
- Communicate with clear and concise communication at all levels of technical and business management staff and the ability to work effectively in a diverse technical team with minimal supervision.
- Support Window Visual Studio, Team Foundation Server environment and integrated with our distributed automated release management.
- Plan and provide resources on hardware, software to support this secure automated release management across the globe.
Information Technology Cover Letter Examples
