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Additional Customer Service Resume Samples
Call Representative Resume Samples
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0-5 years of experience
Convert our customers from a one month supply to a 3 month supply
- Understanding the Rx connect system and tools required.
- Provided customer service with patience and understanding.
- Promoted this 3 month supply for the advantage of customers.
0-5 years of experience
- Provide accurate and appropriate information in response to customer requests
- Properly direct inbound calls in phone queues to improve call flow
- Develop effective relationships with all call center departments through clear communication
- Demonstrate mastery of customer service call script within specified timeframes
- Build customer loyalty by placing follow-up calls for customers who left messages with complaints
0-5 years of experience
- Received inbound & outbound calls from client about their health insurance
- Answered participant questions, as well as question participants to obtain full understanding of what information is being requested
- Monitored Call Tracking for responses from administrative team so call returns are done in a timely fashion
- Assist Potential hires with applications for an opportunity for the company.
0-5 years of experience
- Provide customer with product and service information.
- Answer phone and respond to customer request.
- Sell product and place customer order in computer system.
- Research billing issues.
- Provide on the job training for new employees.
- Follow up on customer inquiries not immediately resolved.
0-5 years of experience
Receive inbound and outbound calls
- Positive attitude with clear communication
- Capable of depersonalizing self with customers
- Flexibility to work in an ever-changing environment
0-5 years of experience
- Handles all incoming calls from customers
- Handles credit cards information
- Places all orders for local Pizza Huts in various areas
- Diffuse any customer complaints/concerns while multitasking
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