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How to Format a Jewelry Sales Associate Resume
The best jewelry sales associate resume describes your work experience to highlight your qualifications. You can achieve this by using a resume format based on the information you want to highlight.
A functional, or skills-based, resume offers little information about your former employers and focuses on relevant skills and experience. Choose this if you have relevant retail experience, wish to enter the luxury goods market, and if you’re concerned about your lack of formal jewelry experience or knowledge. However, proceed with caution as a functional resume has the most customizable sections, making it a risk for online programs like applicant tracking systems (ATS).
If you have over three years of steady retail experience, especially in jewelry or luxury goods, use a chronological or combination resume. These resumes use the most familiar layouts and recognized section headers, making them the safest option for most applications.
Let’s take a look at how two very different candidates used the appropriate resume format to showcase their experience.
Candidate A — Hybrid or Chronological Resume
Jewelry Sales Associate
- 12 years in the workforce
- 3 years at this job
- AS Business Management
Work History
Jewelry Sales Associate, Zazie Gems
January 2019 – current
- Oversaw the necklaces and bracelets department.
- Encouraged customers to purchase microfiber cloth and specialized cleaning products to help them maintain their new jewelry.
- Helped increase monthly sales by 14% by greeting customers within 30 seconds of entering the store and providing excellent customer service.
Candidate B — Functional Resume
Jewelry Sales Associate
- 1 year in the workforce
- 1 year at this job
- BA English Literature
Summary of Qualifications
- Quickly identified hesitant customers and gradually introduced them to lower-budgeted items to make them comfortable with browsing our finer selection.
- Worked with customers to sample various rings, incorporating feedback and personal taste to suggest jewelry and narrow their selections.
- Successfully ran the jewelry counter and point-of-sale (POS) system.
Jewelry Sales Associate Resume Samples
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0-5 years of experience
Sales of jewelry, department volume, $15,000/Month
- Consistently improved the level of customer satisfaction and outperformed sales every quarter approximately, 10% over goal
- Maintained and updated jewelry records, organized inventory reports of the store reducing shrinkage by 9%
- Mentor 3 Sales Associates
0-5 years of experience
Provided superior customer service to customers and enthusiastically sold high-end jewelry lines: Mikimoto, Breitling, Tag Heuer, Roberto Coin, Gurhan, David Yurman, John Hardy
- Ensured proper presentation, organization, storing and replenishment of stock
- Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose.
- Executed daily/weekly/monthly sales goals
- Attended product training classes and seminars and participated in pre-selling drives to maximize sales
0-5 years of experience
Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Contacted other store locations to determine merchandise availability.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
0-5 years of experience
Enhanced sales using effective selling skills assisting customers with products
- Collaborated on daily routines and facilitated store flow
- Balanced register completing accurate cash and credit transactions
- Expanded customer database increasing Credit lines and surpassing standards
0-5 years of experience
Selected as a candidate for the [company name] Assistant Management Program.
- Devised strategic plans to increase employee sales goal by utilizing the [company name] My Client portal, maintaining customer relationships and setting personal employee sales goals.
- Completed 100% of sales requirements during annual and major sale dates.
- Consistently led in sales based on the [company name] My Magic Scorecard.
- Provided team training to future Fine Jewelry team members.
- Effectively able to multi-task numerous responsibilities with minimal supervision
- Managed administrative work through filing, inventory, customer follow-up and familiarizing myself with Fine Jewelry and company policies.
0-5 years of experience
Greeted customers in a warm and friendly manner and ascertained what each customer wanted or needed as they entered the department.
- Recommended current styles and trends in fine jewelry.
- Computed sales and total purchases using a point of sales system that processed cash, credit, and checks.
- Consistently met and exceeded quota for credit card applications and sales goals.
- Contacted vendors, other stores, and utilized the company website to fulfill customer special orders.
- Processed and logged Return To Vendor (RTV) merchandise through store database system keeping detailed records.
0-5 years of experience
- Started as a salesperson selling fashion jewelry; promoted to Watch Specialist in February
- Assumes control over the watch and jewelry departments as Acting Manager when needed
- Accepted into Future [company name] Leader Program, and is being groomed for management
- Was Acting Manager in April 2012, when department sales totaled 250% of projected goal
- Personally logged over $260 in sales per hour throughout first month on the job, and over $300 per hour throughout December, 2012. Was Jewelry Department daily sales leader on numerous occasions, and was selected as the "All Star" salesperson in a 2011 jewelry sales competition
0-5 years of experience
Greeted customers and assisted them with selecting and purchasing merchandise.
- Maintained professional relationship and attitude with clients and coworkers.
- Efficiently and accurately processed customer check-out including cash, check and credit card
- Up sell and suggestive sell products and accessories to customers
- Maintained the appearance and cleanliness of the store
0-5 years of experience
Opened and closed the store, including counting merchandise, and taking inventory of jewelry.
- Responsible for opening and closing registers, register management of POS system and merchandise returns.
- Placed special merchandise orders for customers.
- Shared product knowledge with customers while making personal recommendations, and forming professional relationships with customers.
- Worked as a team member to provide the highest level of service to customers.
- Verified that all merchandising standards were maintained on a daily basis.
- Exceeded personal sales goals consistently.
0-5 years of experience
Started off as Front End Cashier and got promoted to Fine Jewelry Sales Associate in May.
- Designated associate in charge of maintaining the Fine Jewelry counter, costume jewelry, accessories, and shoes department.
- Assisted as back-up front end cashier, back-up phone operator, and back-up fitting room associate every shift.
- Set up modules for new merchandise in different departments, as well as special projects assigned by management.
- Offered bilingual skills throughout the store whenever called upon.
0-5 years of experience
Maintaining Fine Jewelry merchandising standards and visual standards including department signing.
- Maintaining Fine Jewelry security standards.
- Encourage prospect members to purchase or renew [company name] yearly fee.
- Encourage current members to upgrade their membership and apply for a consumer credit account.
- Process credit applications.
- Promote and encourage sells of Business Membership on the road.
0-5 years of experience
- Performed daily operations to include banking, inventory control/loss prevention, payroll, budgeting, visual merchandising, client relations, and sales of 1.2 to 3 million dollar inventory in three different store locations.
- Responsible for client relations as well as staff development. Worked as the direct liaison between regional managers, account executives.
- Maintained the highest sales records while being employed at Sterling and received numerous customer service awards during my time there
0-5 years of experience
- Fast-paced customer service position in a high volume operation
- Aided customers in purchases and orders (taking ring orders, sizings, and repairs as well as calling these in to the [company name] Warehouse)
- Became skillful in knowledge of jewelry and served customers by sharing such knowledge with them in order to provide them with wisdom in their purchases
- Repaired customer watches and replaced batteries
- Pierced customers ears
- Participated in the Jewelry sales team goals and worked with employees as a team.
0-5 years of experience
Established a clientele based on successful cross-selling and exceptional customer service to maximize sales
- Conducted daily opening and closing procedures involving inventory and point of sales (POS)
- Maintained/Exceeded monthly commissioned based sales, email and new account goals
- Achieved a teamwork relationship with co-workers in a competitive work environment
6-10 years of experience
Provide professional retail customer service in diamonds, precious stones and luxury watches
- Greet customers in a timely, professional and personable manner
- Use product knowledge and selection to provide exceptional service to customers and build sales
- Establish and maintain lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and inform them of upcoming events
- Perform merchandising tasks, such as stock, re-merchandising, display, price markdowns, and transfers
0-5 years of experience
Immediately incorporated myself within the sales team and exceeded all expectations of sales and established a long list of clientele.
- Responsible for showing and explaining the various features of jewelry to potential customers.
- Handled the tasks of checking in and replenishing new merchandise and displaying in cases as well as prepare merchandise transfers.
- Key Holder
- Took in repairs on a daily basis and answered all customer inquiries.
- Open and close, set up, inventoried, on an as needed basis.
0-5 years of experience
Consult with and assist customers with jewelry selections with guidance from our Creating Chemistry sales program
- Build lasting relationships with your customers through follow up such as: future gift occasions, personal preferences, new merchandise suggestions and invitations to special events
- Consistently seek new product knowledge so that you are an expert resource for your customer
- Achieve personal sales goals as given to you monthly
- Perform some non selling functions including stock work, merchandising, display and price adjustments
0-5 years of experience
Properly inventoried, displayed, and sold fine jewelry, jewelry repair, and repair plans.
- Opened and closed the department with all keys accounted for.
- Maintained monthly sales goals.
- Qualified customers with credit applications
- introduced customers to new inventory any special shows.
- helped them in their decision making process.
- built up a clientele base.
0-5 years of experience
Greet and assist customers in finding the required merchandise and encourage customers to purchase product.
- Recommend and demonstrate use and operation of merchandise.
- Coordinate arrangements of merchandise and model displays.
- Knowledge of business administration, customer service and sales principles and processes.
- Proficiency with point of sales systems. Receive and process cash, check and charge credit payments.
- Opened and closed Jewelry department, handled keys for department safe.
- Basic knowledge on Jewelry and Gemstones.
years of experience
Opened new customer accounts, including rewards memberships and lines of credit, and leasing contracts.
- Assembled in-store marketing displays.
- Tracked down sources of special products and services to meet customers' special needs.
- Extended warranties and care plans by offering discounts and promotions to ensure high customer retention rate.
- Informed members about sales and promotions in a friendly and engaging manner, personally and via PA store announcements.
- Contacted customers frequently after store visits to ensure members are aware of current promotions and specials to drive up sales contribution.
0-5 years of experience
- Designed the Visual Presentation of the kiosk once a week
- Responsible for Opening/Closing procedures
- Managed/Balance the cash drawer 2 times a day
- Maintained Inventory count on all jewelry 2 times a day
- Assist up to 5 to 6 new employees on training with inventory, presentation, sales pitch, cash drawer, daily expectations, and customer service
0-5 years of experience
Assisted customers in all sales in the fine jewelry department
- Provided a high level of quality customer service
- Inventoried merchandise daily
- Handled all monetary transactions by utilizing the cash register, credit card machine, and company database
- Utilized a client database system to communicate with clients and to notify them of new product and scheduled
0-5 years of experience
Assisted customers with product selection and queries
- Investigated and resolved customer complaints
- Set up store displays
- Operated cash register as and when necessary
- Managed shelf stocking and pricing activities
- Inspected merchandize for quality and quantity
- Reviewed merchandize movement
0-5 years of experience
Assisted customers with product selection and queries
- Investigated and resolved customer complaints
- Set up store displays
- Operated cash register as and when necessary
- Managed shelf stocking and pricing activities
- Inspected merchandize for quality and quantity
- Reviewed merchandize movement
6-10 years of experience
Comprehensive knowledge of the methods and techniques of sales and marketing
- Comprehensive knowledge of repairing watch and fine jewelry merchandise
- Skilled in using telephone, keyboard and other business relate equipment
- Excellent in communication and interpersonal skills.
- Flexible and has the ability to stand up to eight hours per shift and handle multiple tasks.
0-5 years of experience
- Verified cash amounts and dates in registers before store opening hours to confirm that closing employees closed properly.
- Opened credit card applications which increased sales.
- Edited and opened customer fine jewelry care plans to guarantee product satisfaction over time.
- Conducted returns, exchanges, and refunds in order to preserve customer brand loyalty.
- Resolved customer dissatisfaction problems regarding prices, company policies, employee error, product defect, and out of stock items.
- Created a detailed customer contact list which established a personal connection with customers to ensure their return for future sales.
- Trained new employees on the POS system and fine jewelry protocol.
- Supervised new employees to ensure all procedures were done accurately.
- Assisted customers by asking open-ended questions.
- Was responsible for accurate count of register cash, diamonds, and gold upon closing hours.
0-5 years of experience
Achieved monthly average sale goals of $2,000 consistently
- Met Star Rewards loyalty program standards
- Worked diligently as a team to meet department objectives
- Adhered to Loss Prevention Control and compliance procedures
- Provided outstanding customer service and received excellent feedback from customers
0-5 years of experience
Receive, ticket, and check in merchandise according to company policy
- Establish and develop strong customer relationships, ring up sales and receive payment
- Maintain up-to-date knowledge of store policies regarding payments, returns, and exchanges
- Design and coordinate jewelry displays to improve appearance of merchandise
- Design and coordinate women's accessory floor display
0-5 years of experience
Assist in piercing ears from ages 4months to adults
- Replace batteries in watches and watch bands
- Operating the register when needed. Showing a high sense of urgency with all assignments.
- Informs customers of payment plans, return policies and other services
- Assist in making price changes, gold & diamond audits, special orders
0-5 years of experience
Handle cash transactions
- Effectively responds and resolves customer issues
- Positively and respectfully communicated with customers
- Greet customers in a quick, courteous manner
- Answer telephone, direct calls, take messages and provide information
10+ years of experience
- Create and implement strategies for merchandise sales
- Assists department supervisor in sales and product displays
- Track and report trends and statistics for sales of the day
- Provide department tours and close with sale of jewelry
- Create client accounts using security protocols
- Monitor sales and service consumers with quality care
0-5 years of experience
Assisting customers with the selection of fine jewelry merchandise and offering complimentary items for each purchase.
- Following procedures for inventory check in and opening and closing jewelry counts.
- Performing minor jewelry repairs such as battery replacement and taking links out of watches.
- Processing fine jewelry repairs including opening and closing of repair tickets.
- Meeting sales, credit and Care Plan attachment rate goals.
- Assisting with inventorying, pricing and signage as needed.
- Counting all monies presented as payment and ensure the accuracy of all transactions.
0-5 years of experience
Greet customers and ascertain what each customer wants or needs while recommending,
selecting, and helping locate or obtain merchandise based on customer needs and desires.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain inventory and sales record keeping books per shift.
- Bag or package online purchases fro delivery or in-store pick up in addition to placing special
- Open and close cash registers, performing tasks such as counting money, separating charge slips,
- Watch for and recognize security risks and thefts, and know how to prevent or handle these
0-5 years of experience
Assisted customers in finding the right piece of jewelry to meet their needs and preferences.
- Performed minor jewelry repairs such as replacing watch batteries and jewelry cleanings.
- Maintained client files and regularly kept in touch with frequent buyers, informing them of future sales events or of new jewelry arrivals.
- Did bookkeeping for customer jewelry repairs and diamond counts.
0-5 years of experience
Assist customer in selecting Fine Jewelry merchandise and offers complimentary items to up sell the purchase.
- Follows up with customers via phone and mail in regards to current sales and promotions.
- Completes minor repairs on fine jewelry.
- Meets personal weekly, monthly and annual sales goals.
- Solicits applications for corporate credits card.
0-5 years of experience
Responsible for showing and explaining the various features of items to potential customers
- Perform the tasks of handling cash payment or credit card as well as check, credit card to ensure the reliability of purchasing
- Handle the tasks of checking in and replenishing new merchandise inside case lines as well as Prepare merchandise transfers
- Responsible for explaining return policy, payment modes, payment services and other services
- Perform responsibilities of entering sales information on a daily and weekly basis
- Handle the tasks of supervising the store and report suspicious activities to the store manager, if any
0-5 years of experience
Provides outstanding customer service.
- An expert on department products as well as developing and driving department sales.
- Proficient use of new devices and applications.
- Participated in pre-selling and sales driving events to maximize sales.
- Use clientele program to maintain customer profile and relationships.
- Ensures proper presentation, orginization, and replenishment of jewelry.
0-5 years of experience
Assisted customers in the selection of Fine Jewelry merchandise
- Completed minor repairs and service requests by customers
- Maintained fine jewelry merchandising standards and visual standards
- Handle customer service problems and jewelry repair requests
- Advise customer on quality, cuts, or value of jewelry and gems
0-5 years of experience
- Filed paperwork for repairs, warranties, and information on diamonds over .25 carat weight.
- Sold fine jewelry, warranties, fragrances, and costume jewelry.
- Organized jewelry cases to appeal to the eye of the customers.
- Scanned items to insure that prices were up to date and stocked new jewelry.
- Counted diamonds over .25 carat weight in the cases and safe on a daily basis.
- Processed purchases and credit card applications.
- Inspected and cleaned jewelry for the 6 month checkup required by warranties.
- Scheduled other associates when direct management went on vacation.
- Trained new employees within the department.
10+ years of experience
- Formulated a greeting technique to quickly gain the trust of a potential buyer which allows the presentation operate smoothly.
- Utilized an in depth training on "Starting the Sale" and Closing the Sale."
- Demonstrate and provide great sales service and customer service.
- Organize all in store projects and quickly execute them to the fullest.
- Manage all paperwork regarding merchandise leaving and entering the store.
- Sort and distribute all fedex packaging.
0-5 years of experience
Showcase the various features of items to potential customers
- Perform the tasks of handling cash payment or credit card in closing of sale
- Responsible cleaning, maintaining and organizing the display cases to make it appear in appealing way to customers
- Explain return polices, payment modes, payment services and other services
- Observe the store and report suspicious activities to the store manager, if any
0-5 years of experience
Provide excellent customer service.
- Sell or return Jewelry. Knowledge of proper handling of jewelry (diamonds, pearls, precious and semi-precious stones, precious metals).
- Achieve daily and monthly sales goals, credit applications, and Brand sales goals.
- Merchandise Jewelry.
- Morning and nightly inventory count of fine jewelry pieces
- Conscious of loss prevention.
- Assist customers in their purchases including adding customers to my clientele base for one-on-one customer service.
- Utilization of a register including opening and closing, cash handling.
0-5 years of experience
Travel with owner to various vendor events to sell jewelry
- Assist and inform perspective customers about jewelry
- Complete sales and financial transactions as needed
- Maintain customer database for future sales events and mailings
- Travel with owner to New York to purchase jewelry and supplies
0-5 years of experience
- Secure handling of jewelry valued up to $15,000
- Consulting with customers to match them with their perfect buy
- Meeting daily and monthly sales and credit goals
- Achieving excellent customer service satisfaction
- Keeping accurate books for daily sales numbers and inventory
6-10 years of experience
Maintain sales per hour requirements and credit, elite service plan, and repair requirements.
- Communicate with customers and reconcile customer service issues.
- Opening and closing activities including display of jewelry at open and locking jewelry away in safe at night.
- Inventory Control
6-10 years of experience
- Show customers jewelry
- Make sure the area around the department is clean and maintained
- help customers with checking out their items
- I have experience working as a Cashier, as well as working in the Money Center and Cash Office.
0-5 years of experience
- Attain daily, weekly and monthly sales goals
- Help customers above and beyond basic job duties
- Cross sell/ promote additional items or care plans for fine jewelry and watches
- Handle repairs and returns
- Maintain jewelry store appearance
0-5 years of experience
- Display jewelry and watches, suggesting selections that meet the customer’s needs and emphasize selling points.
- Greet customers on sales floor and ascertain type and quality of merchandise desired.
- Receive payments and obtain credit authorization.
- Prepare warranty and repairs orders for customers and store owned jewelry.
- Contacted customers when repaired and ordered merchandise is received.
- Place new merchandise on display.
Sales Cover Letter Examples
Jewelry Sales Associate Resume FAQ
What does a jewelry sales associate do?
A jewelry salesperson’s responsibilities can include, but are not limited to:
- Greeting potential customers.
- Listening to customer needs and price points and offering advice and potential products.
- Offering solutions to hesitant customers, such as layaway or long-term payment plans.
- Paying attention to detail to inventory floor products and prevent store theft.
- Meeting sales goals.
- Subtly upselling customers by suggesting an alternate product.
How much can you make in jewelry sales?
A jewelry sales associate can earn anywhere between $27,791 to $41,615, according to Salary.com. However, your salary can vary depending on where you live, whether your pay is commission based, or whether your store offers competitive bonus awards.
How do you become a jewelry salesman?
How you become a jewelry salesperson depends on the level of seniority and responsibility you’d like. An entry-level position requires a high school diploma, some customer service skills and a charismatic personality to help charm customers.
However, some jewelry salespeople can choose to develop specialized skills such as appraisals, adjustment and repair. You can develop these skills through in-person apprenticeships or technical trade schools.