Communication Technician Resume Samples

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Communication Technicians work for broadcasting companies and are in charge with operating and maintaining audio and video equipment. Essential job duties of Communication Technicians include handling technical aspects, maintaining equipment, making sure sound and image are as required, and solving technical problems on the spot. Employers choose resumes displaying skills like sound engineering and video production expertise, fast thinking, decision making, troubleshooting, teamwork, and computer proficiency. A well-written example resume should make display of training in a broadcasting field.

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1

Communication Technician IIII

  • Displayed superior communication skills in presenting products to both small and large groups on a daily basis.
  • Responsible for troubleshooting and installing [company name] products to a largely diverse customer base.
  • Consistently in the top 10 in performance metrics at the Redmond office. (Over 99% in Voice of the Customer rating).
  • Promoted 5 times in under three years, actively involved in leadership and mentorship of new hires and seasoned technicians.
Candidate Info
7
years in
workforce
4
years
at this job
AA
Associate of Arts
BA
History
2

Communication Technician

  • Analyzed and audited technical design documents for inclusion in the overall project charter
  • Delivered timely project status updates to project manager and identified potential issues
  • Identified and mitigated risks to successfully meet deadlines for project deliverables
  • Reviewed the Statement of Work and ensured the proper allocation of budgeted costs across departments
  • Assisted in the establishment and administration of business unit objectives, policies, procedures and systems
Candidate Info
11
years in
workforce
6
years
at this job
BBA
Finance
MBA
Accounting And Finance
3

Communication Technician

[company name] Communications Southern Region

  • Implemented communication equipment of Positive Train Control systems over 3 divisions, 12 operating yards and 15 subdivisions.
  • Installed and maintenance railroad equipment including radio, cell, and data.
  • Organized projects and daily tasks for the team and trained employees on equipment and procedures.
  • Worked in all-weather environments and elevations.
  • Traveled 100% away from home and working outside normal business hours.
  • Ensured compliance with Railroad rules, regulations and safety policies.
Candidate Info
17
years in
workforce
5
years
at this job
C
Certificate
AS
Electronic Engineering Technology
4

Communication Technician

  • Experience working with various transport platforms such as Lucent, Tellabs and Alcatel. Experience with switching and other TDM network equipment such as 4ESS, 5ESS, DCCS cross-connect systems, USEC echo, and DDM multiplexers. Exposure to other technologies includes TCP/IP, IP and Ethernet.
  • Designed, developed and implemented network circuits from concept to implementation. Provided reporting and metrics of network traffic and usage according to regulatory standards and contractual requirements as needed. Resolved, reported and escalated as required.
  • Designed, optimized, provisioned T1 transport services and DS0 switched services on AT&T domestic networks via TSNOW, TOPAS, WMS, and ACMS. Engineered, designed, tested and implemented new DS0 and T1 service between AT&T networks and LECs via 4ESS, 5ESS, DMS and SONUS switches.
  • Performed remote circuit acceptance testing and implemented new switched services to customers using DACS, DDM and various other network elements. Highly developed knowledge of USEC and ASSET echo equipment.
  • Worked closely with LECs to identify spare capacity and coordinated DS0, DS1 grooming activities seamlessly within the network for overall cost savings.
  • Facilitated emergency service restoration during catastrophic events and natural disasters. Reviewed and responded to the redesign and reengineering needs of the maintenance department to restore customer service outages or CAIs.
  • Strong investigative and problem solving skills. Able to simultaneously identify outages and proactively analyze network traffic through monitoring. Provide SME functions and guidance to internal technicians, peers, and management. Demonstrated leadership, conflict resolution and negotiation skills while thriving in a team environment. Maintained working relationships with team members, peers, executives, and 3rd party service providers.
Candidate Info
20
years in
workforce
11
years
at this job
C
Supervisory & Leadership Skills Program
5

Communication Technician

Reviewing, testing and installing telephony services using the Voice over Internet Protocol (VoIP) system

  • Troubleshooting and repairing identified issues with customer equipment and premise wiring
  • Ensuring services are configured and programmed to customers specifications
  • Reviewing all requested services with customer to ensure understanding along with surveying the installation routes
  • Inspecting existing bond/ground to ensure compliance with NEC requirements
  • Determining acceptability of video and data services by reviewing picture quality on PC and modem connections to provide the best possible service
  • Collaborating with the Community Outreach Teams to provide upgraded services to existing customers
Candidate Info
15
years in
workforce
2
years
at this job
BBA
Business Management
6

Customer Communication Technician

Process Supervisor for the integration and utilization of Newly acquired SaaS Services.

  • Manage and coordinate work efforts by interfacing with several work groups, both internal and external, escalating as necessary.
  • Installed and maintained a multi-site Avaya VOIP telephone systems.
  • Setup and maintenance of Windows Server 2003/2008 R2 environment including: Active Directory, DNS, DHCP, and file servers.
  • Ensure coordinated tests are completed when required and activate end to end service. Coordinate activities with vendors, outside technicians, testers, and translation groups.
  • Utilize remote test vehicles (transport and switching), interpret testing results and error messages to locate fault and ensure end to end service continuity prior to service activation completion.
  • Perform remote activation of network services such as software cross-connects to establish customer service. Connect, disconnect and rearrange line translations, connecting customer lines with switch and transport equipment.
Candidate Info
17
years in
workforce
17
years
at this job
AS
Education Details
Course
7

Communication Technician

Perform installation of Xfinity's Residential Cable TV, Phone, and Internet products and services.

  • Utilize all diagnostic and monitoring tools to ensure all jobs completed are within ideal
  • Analyze and resolve technical on- site issues from the customer premises to the tap.
  • Provide customer education on Xfinity's products, services, and features.
  • Maintain proper material and equipment inventory to be prepared to handle all types of installations and service.
  • Operate vehicles, hand tools, power tools, ladders, safety equipment, etc.
  • Maintain professional and courteous relationship with customers to provide a positive customer
Candidate Info
12
years in
workforce
2
years
at this job
HS
High School Diploma
AS
Business Management
8

Communication Technician

Communication Technician 3

  • Installation of [company name] products such as cable boxes, cable cards, and modems following company set standards.
  • Troubleshooting utilizing problem solving skills and customer service simultaneously.
  • Following strict time management to balance workload and meet scheduled activities.
  • Courteously improving knowledge of existing hard wares and future products.
  • Keeping customer information secure.
  • Providing customer assistants and instruction on products as needed.
Candidate Info
11
years in
workforce
1
year
at this job
9

Communication Technician

Installation of Phone, Internet and HD quality X1 systems in Residential

  • Line installation and removal, Experienced with RG-6 and RG-11
  • Customer friendly very positive, and helpful.
  • Experienced in troubleshooting and repair residential coax and equipment applications
Candidate Info
10
years in
workforce
9
months
at this job
Electronic Systems Technician Program
10

Network Communication Technician II

Performed routine troubleshooting calls related to all levels of services and products.

  • Configuration and implementation of residential and commercial networking.
  • Replaced damaged aerial/underground coaxial cable and equipment to restore cable tap to system specifications.
  • VOIP, LAN/WAN management and IT communications as required.
  • Executed service reconnects and non-pay disconnects, additional outlets, change of services, pre-wires, post wires, customer installation work for all levels of service.
  • Performed installations adhering to Comcast procedures and safe work practice, NEC and NESC requirements and local ordinance in order to provide service to the customer.
Candidate Info
3
years in
workforce
1
year
at this job
C
Certificate
AS
Networking Engineer Technology

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