Bank Supervisor Resume Samples - Page 3

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Bank Supervisors help the customers and staff of the banking branch with their day to needs relating to finances. Example resumes of Bank Supervisors highlight such skills as sharing responsibility for branch sales goal attainment with the management team, communicating corporate sales incentive programs, and initiating sales to achieve targeted production goals. It is beneficial for candidates to be able to list a bachelor's degree in the fields of finance, economics, accounting or business on their resumes, as well as on-the-job experience.

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21

Customer Service Representative/teller Bank Supervisor

Planned successful marketing and advertising strategies targeting and developing new accounts, bringing more business and reaching sales goals

  • Expanded customer base through a variety of effective sales techniques
  • Handled various accounting transactions and reconciliation tasks
  • Provided account status data when required and handled phone inquiries
  • Informed customers about bank products
  • Trained and supervised new hires
  • Reconciled general ledgers
Candidate Info
9
years in
workforce
6
years
at this job
22

Bank Supervisor/customer Service Representative

Manage day-to-day planning, implementation and problem-solving to ensure daily goals in production are achieved.

  • Motivate and supervise staff of 6 employees and consistently meet/exceed goals and deadlines.
  • Provide effective feedback, coaching, training, professional development and corrective action plans to meet objectives.
  • Ensures adherence to company policies and procedural guidelines.
  • Increase team's performance to become one of top three teams in the district.
Candidate Info
12
years in
workforce
7
years
at this job
HS
Information Technology And Secretarial Studies
AS
Accounting
BS
Accounting
23

Bank Supervisor

Delegated a team of 10 tellers to ensure consistent daily productivity

  • Conducted monthly review with employees
  • Consistently created solutions to ensure customer satisfaction
  • Assisted in sales and processed consumer transactions daily
Candidate Info
3
years in
workforce
6
months
at this job
HS
Dental Assisting
AAS
Marketing Management
24

Bank Supervisor

Maintained daily branch operations in compliance with banking rules and regulations

  • Managed customer facing branch personnel
  • Facilitated exceptional customer service and issue resolution processes
  • Provided mentorship and training for staff development
  • Was responsible for all business development with services and customer accounts
Candidate Info
1
year in
workforce
1
year
at this job
BA
Philosophy
JD
Juris Doctor
25

Teller/bank Supervisor

Supervised and coordinated activities of workers engaged in receiving cash, money orders, western union wires, utility payments, cash advances and kept a record of all theses transactions

  • Trained over 15 new tellers in receiving cash and checks for deposits, and verify amounts
  • Successfully sold numerous new CDs, IRAs, debit cards and direct deposit accounts
  • Opened and closed bank
  • Balanced coin machine daily as well as balancing bank vault
Candidate Info
3
years in
workforce
2
years
at this job
Communication
26

Bank Supervisor

Leveraged strengths in persuasive communications to address complex customer service issues utilizing creative solutions; exceeding customer expectations

  • Consistently recognized for troubleshooting skills and cost-effectively resolving challenging issues
  • Responsible for report production for senior level management, monthly and quarterly audit compliance
  • Overall responsibility for all bank operations during assigned shifts
  • Delegating and managing others, coaching peers. Creating and maintaining a strong team environment
  • Provide consistent communication to the team regarding policy, procedures, campaigns, etc.
  • Customer relation management skills, with focus on business growth and generation.
Candidate Info
8
years in
workforce
2
years
at this job
BS
Management
27

Bank Supervisor

Supervised bank staff in a high-volume branch.

  • Ensured compliance with banking regulations.
  • Ensured preventive and detective banking controls were maintained on a local (branch) level.
  • Periodically measured customer satisfaction (through surveys etc.) and took remedial action where necessary.
  • Ensured staff achieved sales targets for banking products by providing appropriate incentives toward achieving such goals.
  • Responsible for the control and analysis of assigned general ledger accounts
  • Performed end-of-day reconciliations for deposits, withdrawals and all other cash transactions, and uncovered discrepancies through - among other means - checking figures, postings, and documents for correct entry, mathematical accuracy, and proper encoding, as well as asking probing questions of staff members in order to uncover the discrepancies.
  • Ensured key banking controls were maintained, including dual access to cash and cash equivalents and spot-checks of the same, as well as transaction walkthroughs, adequate data backup and storage, and proper bank procedures documentation.
  • Performed tests of these controls on a weekly and/or monthly basis.
Candidate Info
1
year in
workforce
1
year
at this job
C
Risk Management
Accountancy
Certified Internal Auditor
28

Phone Bank Supervisor

  • Coached team members to division set statistics
  • Career Development with each team member including Team Lead
  • Manages a team of 12-18 bankers
  • Conducted team meetings, bi-weekly one-on-ones, and huddles
  • Created team campaigns to motivate team members
  • Qualified 92% of bankers for incentive in Quarter Four 2009
Candidate Info
7
years in
workforce
5
years
at this job
BS
Business Administration
29

Bank Supervisor

Responsible for cross selling TCF's array of services.

  • Conduct service audits to generate new revenue.
  • Met monthly branch goals.
  • Supervised the branch daily operations.
  • Coached and developed staff to exceed TCF's standards of customer service.
  • Communicated company policies and procedures to ensure consistent implementation.
  • Provided work direction to staff and coordinate schedules.
  • Identified, researched, and effectively resolved member issues and concerns in a timely manner.
  • Maintained security measures and vault requirements established by management.
  • Reviewed, collected and entered data into a computer system/tracking database.
  • Ensured accuracy of all data recorded and verified that the information was complete.
Candidate Info
4
years in
workforce
2
years
at this job
AS
Elementary Education
30

Bank Supervisor

Maintaining customer relations standards, greeting customers and facilitating a welcoming and customer focused environment.

  • Respond and investigate into customer inquiries, concerns, and creating positive solution.
  • Ensured adherence to policies and procedures concerning the teller functions.
  • Follow established grievance procedures in personnel policies and procedures.
  • Follow all ethics, policies, procedures, regulation, rules, and standards governing employment, health/safety, and conduct established by federal, state, or local agencies.
Candidate Info
2
years in
workforce
2
years
at this job
AA
Sociology
BS
Criminal Justice

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