Airline Ticket Agent Resume Samples

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Airline Ticket Agents oversee the boarding process in airports and greet incoming passengers. The most common duties described in an Airline Ticket Agent resume sample are assisting customers, ticketing, taking payments, handling seat reservations and offering information about flights. The job requires candidates to have a pleasant appearance, be courteous, communicate efficiently, pay attention to details and be able to handle luggage frequently. Airline Ticket Agents resumes do not need to display formal education except for a high school diploma, and most airlines provide training to their employees.

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1

Airline Ticket Agent

Processed boarding passes for airline ticket counter and assist passengers with luggage

  • Ensured airlines rules and regulations Insured passengers
  • Government issued documents were valid for traveling out of the United States
  • assisting passengers at the boarding gate with boarding procedures
  • Assisted flight crew with any concerns before flight
  • Assisted with making sure flights departed as scheduled
Candidate Info
19
years in
workforce
1
year
at this job
Music And Criminal Justice
2

Airline Ticket Agent

Provided specified space to customers and maintained computerized inventory of passenger space available

  • Answered inquiries made by travel agencies or transportation firms
  • Communicated with customers and Ticket Agents to advise of changes with travel conveyance and to confirm reservation
  • Processed ticket sale transactions
  • Responsible for accurately weighing and tagging all luggage
  • Adeptly dealt with different airline/airfare contracts and pricing structures
  • Followed all internal control procedures for cash handling and credit purchases, and ensured integrity of ticket distribution and accountability
  • Handled all special need check-ins: children traveling alone, passengers with physical disabilities, etc.
  • Completed gate check-in including seat assignment changes
Candidate Info
6
months in
workforce
6
months
at this job
3

Airline Ticket Agent/gate Agent

  • Front line agent, greeted customers when arriving at the airport, checking luggage, made seat assignments and boarding pass
  • Made ticket sales, reservations changes, and provided information on aircraft boarding, including bad news, such flights delays and cancellations.
  • Coordinated passengers with other airlines due to overbooking or cancellations
  • Arranged for hotels, meals and ground transportation
Candidate Info
7
years in
workforce
5
years
at this job
4

Airline Ticket Agent

  • Provided customer service to meet travel requirements of all Continental Airlines passengers, which includes: welcome greetings, processing of ticket confirmation, check-in, seat assignments, and luggage check-in
  • Managed Continental passenger ticket sales and reservation
  • Reviewed travel documents as required by DHS, TSA and other foreign countries
  • Managed ticket changes and gate announcements for aircraft boarding
  • Provided assistance to minors, disable/handicapped passengers
Candidate Info
9
years in
workforce
1
year
at this job
BS
Commerce
5

Airline Ticket Agent (internship)

  • Answer questions about airline schedules, fares, and hotels resulting developed
  • Actively communicated flight departure at airport gates, helping the boarding process run
  • Assisted flight attendants to ensure they were properly stocked.
Candidate Info
4
years in
workforce
1
year
at this job
6

Airline Ticket Agent and Customer Service Representative

Greet Airline customers

  • Help check in baggage
  • Assign seats for customers on the airline.
  • Responsible for ticket reservations, cancellations, alterations.
  • Contacting customers to inform them of flight cancellations and delays.
  • Maintain quality control/satisfaction records, constantly seeking
Candidate Info
8
years in
workforce
3
years
at this job
HS
High School Diploma

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