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6-10 years of experience
Conducted pre-flight briefings with junior flight attendants concerning weather, altitudes, routes, emergency procedures, crew coordination, etc.
- Supervised and directed other crew members in proper discharge of their duties. Assisted flight attendants in doing in-flight tasks as per the company policies and procedures.
- Mentored and developed various crew members while supporting, motivating and communicating effectively with all flight attendants.
- Maintained accurate flight attendant records and correspondence after every flight conducted with junior flight members.
- Directed and assisted passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures
- Administered first aid to passengers in distress.
- Responsible for verifying that passengers were in compliance with federal regulations prior to take-offs and landings.
6-10 years of experience
Ensure passenger safety onboard the aircraft, enforce Federal Aviation Administration (FAA) regulations and company policy
- Routinely inspect cabin emergency equipment for compliance with minimum safety requirements
- Participate in regular crew briefings prior to each flight (or more often, as needed) regarding flight duration, any expected adverse weather and/or traffic delays, or any other issues affecting planned routes, and shared accountability for passengers and carry-ons as outlined by the FAA and the company
- Front-line marketing of airline products and services
- Direct aircraft evacuation as necessary and provide appropriate assistance in medical
- Mentor new line flight attendants on company policies and procedures
- Successfully completed annual requalification, consistently exceeding company
0-5 years of experience
Worked as sole flight attendant; was responsible for handling all in-flight service and safety standards.
- Provided customer service to [company name] passengers in accordance with company procedures.
- Assisted customers with special needs or requests; provided meal and drink service while in-flight.
- Handled a wide range of customer service activities for the airline and answered escalated customer issues.
- Assisted pilots on established procedures. Performed all duties as assigned.
0-5 years of experience
Managed the activity of one hundred onboard scheduling Coordinators in order to ensure that all contractual interpretation's and scheduling practices were administered consistently and cost effectively Managed the development of employee's and encouraged positive employee engagement and recognition. Managed administration of policies, System's, cost management, staffing and business procedures consistent with company and government regulations and with our Union groups.
- Managed our flight attendant scheduling through the coordinators in order to maintain our flights throughout the world with the least amount of interruptions, irregularities, cancel flights due to mechanical issues, weather related, etc.
- Managed the System flight attendant reserve coverage and monitored the rate of use against plan to make adjustments for maximum utilization of all resources.
- Maintained schedule integrity while adhering to performance Standards, flight attendant collective bargaining agreement and Federal Air Regulations.
- Communicated daily through conference calls to Headquarters and interacted with the local domicile management in order to inform of flight attendant shortages and or flight irregularities.
6-10 years of experience
Initial Operating Experience (IOE) Instructor certified by the DOT/FAA to teach and perform all Inflight safety, customer service and cabin preparation duties, along with communicating and cooperating with airline management, flight crew, safety and ground personnel
- Provide upscale dining experience including First Class menu selections, food and beverage preparation/presentation
- Placed first in a company-wide customer satisfaction competition
- Chosen to help design Compass' new Flight Attendant Open House hiring process
- One of 9/400 chosen Flight Attendants to participate in the beta group for Compass' new Point The Way Inflight training program
- Single-handedly raised $2,800 of our $10,000 company total for Breast Cancer Research, October 2009 (#1 overall)
0-5 years of experience
Serviced commercial flights throughout the continental United States and Canada.
- Facilitated the highest level of safety by inspecting safety equipment, announcing and demonstrating safety procedures, and verifying passengers' compliance with safety regulations throughout all stages of flight.
- Maintained a high level of knowledge in the following areas: Company Policy, Flight Attendant Manuel, FAA Regulations, and other technical data
- Directed and assisted passengers in the event of an emergency.
0-5 years of experience
Assisted in boarding and deplaning of aircraft while greeting passengers.
- Managed sales of inflight food & beverage items.
- Provided excellent customer service while performing inflight service.
- Maintained calm and safe atmosphere while tending to medical emergencies and passenger disturbances.
0-5 years of experience
Welcomed passengers, explain and explained flight safety procedures
- Ensured safety of passengers during take-offs, landings and emergencies
- Sold and marketed products of different companies during flight
- Assisted the flight and ground crews
- Helped in emergency and non-emergency situations
0-5 years of experience
Maintained safety and comfort of passengers at all times.
- Administered first aid and CPR/AED in compliance with government and company regulations.
- Prepared to rapidly evacuate passengers from an aircraft, provide leadership, direction and assistance.
- Preflight search of aircraft and maintained security of flight deck during flight.
- Ordered, inventoried and supervised catering for all trips.
0-5 years of experience
Responsible for safety of all customers.
- Pre-flight all aircraft equipment.
- Communicated proficiently with all flight crew members.
- Maintained and updated flight manual with all new revisions.
- Performed an enjoyable and comfortable in-flight service atmosphere for all onboard.
6-10 years of experience
- Ensured safety and comfort inflight.
- Provided attentive care to customers with disabilities, elderly passengers and unaccompanied minors.
- Assisted customers with the translation of international and national governmental forms.
- Completed daily pre-flight checks of inflight equipment, maintained an accurate up to date Inflight Safety Manual.
- Prepared and served meals onboard in a friendly professional manner.
0-5 years of experience
Provide exceptional customer service to passengers while maintaining an exacting company standard for service and appearance
- Maintain a professional demeanor and ensure the safety of passengers during emergency situations
- Coordinate a team work ethic to ensure the highest quality service to passengers on board
- Act as on-board management to effectively handle in-flight disturbances, conflicts, and customer
- Completed purser (lead flight attendant) qualification in December 2013
- Recognized by [company name] and premium passengers for excellent customer service in the form of Applause Certificates and letters of commendation
0-5 years of experience
Work Delta Connections as a Flight Attendant under a single flight attendant certification operation.
- Ensured all passengers are aware of each FAA regulations for their safety throughout the flight.
- Provided safety and comfort of all passengers, making sure they have the ultimate great experience.
- Proficient in oral and written communication, organized, detail oriented, and a quick learner
- Confident in Microsoft Word, Excel, Outlook and PowerPoint, and Perform accurate data entry at 50wpm
- Medical assistant education certification and certified billing and coding specialist.
- Bachelors of Science in biology from St. John's University.
6-10 years of experience
Perform all necessary flight attendant duties including, but not limited to security, first responder and customer service.
- Quickly and easily developed working relationship with crew members.
- Worked as an efficient productive and friendly team member.
- As Team Leader, delegated tasks to meet passenger needs in a timely and efficient manner.
- Anticipated passenger needs to give exemplary customer service.
- Received distinguished customer service awards for four consecutive years.
- Skillfully managed several passenger medical emergencies until medical professionals took over.
10+ years of experience
- Maintained and supervised safety briefings and passenger compliance with FAA regulations.
- Provided customer service, handled passenger greetings, baggage stowage and managed all customer complaints and requests.
- Managed VIP and First Class/Business Class hospitality services, including meals and beverages.
- Supervised and managed crew briefings, Public Announcements, International Documentation, Duty Free Sales Proceeds, First Class/Business Class Service, Interaction with VIPs onboard, Service Recovery and In-Flight Entertainment.
- Supervised crew performance and ensured all safety and service procedures were performed to company standards.
0-5 years of experience
Provide excellent customer service to passengers to make their flying experience safe and enjoyable.
- Utilize organizational, interpersonal and time management skills to ensure on-time flight departures for one of the top rated regional airline carriers.
- Comprehensive knowledge of flight and emergency procedures consistent with company practices and FAA regulations.
- Perform pre-boarding security checks of aircraft, passengers, and baggage.
- Ensure that all essential supplies are on board.
- Demonstrate hospitality skills during food and beverage service to passengers, as well as assist with particular challenges such as traveling with small children or people with disabilities.
10+ years of experience
Lead Flight Attendant responsible for overseeing up to 12 crew members
- Investigate and resolve customer concerns and problems
- CPR/AED/First Aid qualified
- Responsible for the care and comfort of all passengers onboard
- Able to assess situations quickly and instruct crew and passengers during emergent situations
- Provided detailed accounting of monetary exchanges during flight
0-5 years of experience
Ensured ensure the safety and comfort of [company name] passengers
- Attended pre-flight safety briefings and reviewed emergency procedures
- Performed preflight inspection of safety equipment prior to each flight
- Demonstrated safety features and emergency procedures to passengers prior to each flight
0-5 years of experience
Assisted customers while in-flight from departure to arrivals.
- Responsible for special requests by the passengers.
- Communicated and performed all relevant travel safety procedures in accordance with American Eagle Airlines.
- Coordinated money collected on board the aircraft until return to the base.
0-5 years of experience
Attended preflight briefings concerning weather, routes, lengths of flights, and numbers of passengers
- Demonstrated/directed/assisted passengers in emergency procedures
- Reassured passengers when situations such as turbulence were encountered; announced flight delays and descent preparations
- Learned inventory procedures, in-cabin audio and video operation
- Verified that passengers complied with federal regulations prior to takeoffs and landings
- Determined special assistance needs of passengers; administered first aid to passengers in distress
- Ensured inventory of emergency equipment, food and other supplies are in adequate supply
- Inspected passenger tickets to verify destination information
- Answered passengers' questions while assisting in placement of carry-on luggage
- Greeted and assisted passengers entering/disembarking the aircraft; inspected and cleaned cabins
- Heated and served prepared foods, sold alcoholic beverages, and collect monies
10+ years of experience
- Promoted to Lead Flight Attendant based on exceptional customer service and passenger commendations
- Conducted crew and flight deck briefings to ensure team organization
- Resolved passenger issues and conflicts
- Adhered to all company policies and procedures as well as federal aviation regulations
- Maintained a high level of energy while working independently and within a team environment
0-5 years of experience
Ranked #4 out of a graduating class of 36 students for the month of October.
- Employee of the month January 2014
- Highly trained in emergency and safety procedures
- Effective first-aid and medical skills
- Excellent hospitality skills for serving food and drinks and proven record of serving and up selling goods to customers on-board.
- Good organizational skills and time management skills
6-10 years of experience
- Completed 'Initial Flight Attendant' training which is a 6-week FAA approved course at corporate headquarters in Denver, Colorado, USA.
- Performed all necessary commercial flight attendant duties.
- Job included occasional specialized Charter Flight service/duties.
- Extensively trained in all relevant safety procedures.
- Assisting passengers with all special needs and requests as well as meal and drink service during long and short haul flights.
- Excellent crew and passenger coordination skills and experience during regular and irregular operations.
6-10 years of experience
In charge of customers' safety and comfort from boarding to disembarkation
- Planning and delegation of work load to fellow team members
- Having good time management
- Provided organization of work areas to assist in efficient operations
- Ensured professionalism and open communication amongst team members at all times
- Responsible for detailed activities from food handling and to safety for team members and travelers
10+ years of experience
Ensure that all passengers receive first class service that maintains the operational integrity and standards of the airline
- Act as lead flight attendant when needed
- Prepare food and beverage operations to minimize waste calculated by aircraft occupancy
- Examine all checkpoints guaranteeing the safety of passengers including safety equipment
- Maintain the cleanliness and upkeep of the aircraft at all times
- Assist passengers with luggage, seat assignments, and administered the implementation of first aid when needed
6-10 years of experience
A highly talented flight attendant with extensive experience in the provision of quality customer service and passenger safety. Proficient skills in creative problem solving, conflict resolution, client and peer relationship building, interpersonal communication, and effective time management.
- Attained clearance with the Federal Aviation Administration, background check and drug testing
- Achieved 90% or above on all Flight Attendant Safety exams
- Exceptional performance reviews
- Attained highest safety training score, including responding to a wide array of emergencies
- Oversee the sale and service of beverages and food
- Maintain supply inventory and cabin comfort for passengers
0-5 years of experience
Performed all necessary Flight Attendant duties for a domestic carrier which before folding, operated as a subsidiary of Air Jamaica with flights to five major cities on the island as well as eight other Caribbean destinations
- Performing all relevant safety procedures during critical phase of flight and while at cruising altitude
- Assisting passengers with special needs or requests, meal and drink service, assisting pilots and other flight crew.
- Performing pre-flight, thru-flight, and post-flight inspections of aircraft emergency, cabin and galley equipment. Operating aircraft systems and equipment; such as electrical, interphone, doors, and exits.
- Responsible for enforcing airline's safety rules and security measures to passengers.
- Qualified on the Dash 8 Q 100 and DH-6 Twin Otter
0-5 years of experience
- Flew both Part 135 Charter Flights and Part 91 Flights
- Collaborated effectively with crew members and staff to ensure passenger safety and comfort
- Maintained professional appearance and exemplary performance
- Ensured and maintained passenger safety and safety of the aircraft while providing superior customer service
- Checked emergency equipment such as fire extinguishers, life rafts, and life preservers.
- Maintained interior of aircraft including cleaning, stocking, and general upkeep for both home-based airport and abroad where resources were limited
6-10 years of experience
Deliver excellence in customer service, receiving 10 positive customer comment letters on average each month, earning a certificate of recognition and pin from company leadership.
- Address all customer requests and deliver customer care to all flight passengers.
- Assist with the safety and comfort of each passenger during on-boarding, flight, and deplaning.
- Track inventory of aircraft refreshments and emergency equipment.
- Market, serve, and upsell beverages, meals, snacks, and products.
- Demonstrate use of emergency equipment and administer first-aid to passengers.
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