Kitchen & Bath Designer / Retail Sales Specialist
Implement departmental performance of store sales, kitchen and bath design services, visual merchandising, product knowledge and promotional offers to inspire exceptional customer loyalty by understanding specific needs and spending extra time forging relationships.
- Reorganized Department (26) in Ohio and Georgia stores that were failing to meet expectations of staff, management, customers and vendors. Established efficient procedures that mitigated shrink and generated enthusiasm for change.
- Utilized [company name] products and kitchen and bath specialty design services to increase company market share, and generate new business; recognized as leader for departmental sales in Southern Ohio/Northern Kentucky district.
- Contributed into the revenue growth of the specialties departments to receive profit sharing for the first time at Cold Spring, KY store history.
- Recipient of a Homer Platinum Award of Service and company timepiece.
- Twice Employee of the Month, Employee Superstar and recurrent appreciations on company VOC surveys.