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Retail Sales Specialist Resume Samples
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6-10 years of experience
Implement departmental performance of store sales, kitchen and bath design services, visual merchandising, product knowledge and promotional offers to inspire exceptional customer loyalty by understanding specific needs and spending extra time forging relationships.
- Reorganized Department (26) in Ohio and Georgia stores that were failing to meet expectations of staff, management, customers and vendors. Established efficient procedures that mitigated shrink and generated enthusiasm for change.
- Utilized [company name] products and kitchen and bath specialty design services to increase company market share, and generate new business; recognized as leader for departmental sales in Southern Ohio/Northern Kentucky district.
- Contributed into the revenue growth of the specialties departments to receive profit sharing for the first time at Cold Spring, KY store history.
- Recipient of a Homer Platinum Award of Service and company timepiece.
- Twice Employee of the Month, Employee Superstar and recurrent appreciations on company VOC surveys.
0-5 years of experience
- Advised, sold, and configured Apple products in single/multiple transactions where average sales range was $500 to $5,000+
- Advanced and maintained technological expertise to deliver troubleshooting solutions on all Apple software and hardware on the spot in an effort to decrease wait times for technical appointments
- Trained up to 8 customers at a time of different backgrounds/levels acquire skills on Apple devices and programs for personal/business use as part of setup team
- Discovered and matched customers needs with the right Apple products and services by understanding their feelings, ideas, and aspirations
- Worked with and maintained current knowledge of T-Mobile, Sprint, AT&T, and Verizon plans of service for customers mobile needs
- Maintained constant communication with team members and leadership by sharing data about the status of products, the queue, and wait times for service and repairs
- Served as a translator in technical appointments for technical specialists an Spanish speaking customer
- Led store in overall customer satisfaction by achieving a 98% net promoter score
0-5 years of experience
- Developed relationships with decision makers
- Increased sales within assigned territory
- Negotiated contracts
- Generated new accounts
0-5 years of experience
- Assisted customers by displaying the available options and correct parts for their vehicles
- Changed customers batteries and light bulbs
- Stocked and secured sales floor during hours of operation
- Trained and guided new employees on job duties and company expectations
10+ years of experience
- Top performing customer service specialist.
- Assisted customers in determining the most beneficial services and products for their needs, took all opportunities to up-sell products.
- Handled high volume of calls and answered complex questions.
- Communicated all services and explained all products clearly.
- Entered and maintained all customer record data accurately.
- Ensured that discounts are applied correctly and credits are entered in a timely fashion.
- Trained new sales specialists on products and services.
- Scheduled appointments for services technicians and install orders.
0-5 years of experience
- Full customer service finding solutions and services to fit individual customer needs.
- Maintain thorough knowledge of equipment and services as well as promotions.
- Consistently reaching and exceeding monthly unit sales goals.
- Top sales in the region for the past 8 months (December, 2016-July, 2017).
- Training new hires.
0-5 years of experience
- Conducted inventory, and maintained stock levels.
- Kept stores clean, and organized.
- Provided customer service and sales while meeting expected goals.
0-5 years of experience
- Trained new employees towards company policy, assisted customers in any way possible to provide the best shopping experience
- Taking inventory, prepare and set up displays and stocking auto parts.
- Key Holder – open and closed duties for the store
- Ability to quickly match alphanumeric sequences. Ability to provide outstanding, friendly and professional customer service. Able to multitask, handling customers on the phone and in the store.
0-5 years of experience
- Sales of residential services, account upgrades and submitting leads for new business accounts.
- Held accountable for meeting all sales targets including increasing monthly revenue with upsells, new customer relations, multiple services sales, and completing credit evaluations.
- Entering all work orders into a billing system, completing nightly deposits for all payments collected in the retail store, processing change fund orders, verification of all cash and check payments received by all retail employees.
0-5 years of experience
- Help car dealerships around country to sell more cars and increase profits
- Top salesman every month and hit every bonus and sales goal set by the company every single month
- 2016 rookie of the year award winner
0-5 years of experience
As the nation’s largest Co-op, REI inspires, educates, and outfits for a lifetime of outdoor adventure and stewardship.
- Present Leave No Trace principles and encourage outdoor adventure
- Utilize outdoor experience and product knowledge to ensure customer satisfaction
- Assist with Store Inventory and Visual Layout of merchandise
0-5 years of experience
- Perform necessary functions for new and prospective customers, including selling and bundling services, entering account information into the computer system, scheduling installation and verifying serviceability, deposit requirements and service requirements.
- Perform cashier duties, including accepting and processing of customer payments and balancing receipts and cash.
- Achieve sales and customer service objectives.
- Assist customer’s in-person with equipment issuance or returns, billing questions, research requests and service issues.
6-10 years of experience
- Provide customer support for billing, equipment, and payments.
- Gather information from customers to run credit to determine whether or not there is a deposit required.
- Prepare workorders to install, upgrade, disconnect and repair cable pedistals.
- Perform financial transactions including processing and or transferring payments.
- Research customer accounts to determine whether adjusments or credits need to be made to customer accounts.
6-10 years of experience
- Handle all merchandising and promotion efforts, inventory control, ordering, and maintenance
- Direct sales floor activities, assist customers and address customer concerns
- Fulfilled management responsibilities in absence of General Manager
- Have direct contact with vendors and provided feedback to them regarding trends and need for reorders
- Performed cahier duties during busy periods
- Approved of refunds and exchanges
- Assisted with in-store audits
- Monitored store cleanliness and safety
- Assisted with basic accounting duties, including booking invoices, payroll, and End of Day
- Collaborated with General Manager on various projects, including store resets
0-5 years of experience
- Manage daily shop sales, service and customer service
- Make daily deposits with bank
- Maintain and receive inventory and stock
- Provide customer needs in person and via phone, use communication skills to explain warranty options, establish time commitments between technician and customer, check out procedures of promotion of products
10+ years of experience
- Greet and assist every customer in a friendly and professional manner
- Stay informed about current and upcoming new products, promotions and policy changes
- Educate customers about product features, accessories and service plans to aid in recommending best options for each individual
- Track individual sales and meet a monthly quota
- All POS transactions
- Inventory management from receiving to floor display
- Train and aid in new hires
0-5 years of experience
- Manage 3 Retail Stores
- Focus on specialist behaviors via remote/side by side or during floor support
- Coach/develop a skilled and successful team of Sales Specialist
- New hire recruiting
- Peer to peer mentoring
- Behavior Sales Improvement webinars for all Carolina stores
- Regularly communicate expectations to specialist while motivating them to strive to exceed them.
- Daily huddles and weekly team and one on one meetings
- Cash drawer audits, process daily deposits and order change
- Maintain updated accurate documentation for annual audits and process files for Iron Mountain pickup
0-5 years of experience
Run the local Time Warner Office in Logan
- Key Holder
- Selling of Home Cable, Internet, Phone and Home Security
- Opening and closing of daily store
- Safe, brinks and money ordering
- Handling of all home equipment
- Managing Customers Account
- Customer Relations
6-10 years of experience
- Regional trainer for position
- Count inventory weekly
- Stock inventory
- Work directly with division marketing manager on any issues
- Perform sales floor resets
- Create orders for product inventory
- Maintain effective relationships with vendors
0-5 years of experience
- Communicated with customers, and informed them on all the promotions and sales.
- Provide excellent customer service.
- Ring up transactions and bag customer purchases.
- Process incoming shipment and put out onto sales floor or back stock.
- Audit cash registers before opening and after closing.
- Process and transfer merchandise between stores in the dallas/ft. Worth area.
- Recovering store; Replenishing merchandise, sweeping & mopping, throwing out the trash
- Installing wiper blades, bulbs, batteries into customers vehicles if needed
- Processing daily returns & wrapping them onto pallet
0-5 years of experience
- Plan teambuilding events for the sales team
- Sell in off-shelf Displays
- Maintain “Look of Success” for store facings
- Sample Consumers
- Educate on Brand
- Market product at events and for events
- Meet sales goals and increase sales for Vita Coco
0-5 years of experience
- Oversee high volume retail floor.
- Manage vendor and inventory flow.
- Manage stock levels and make key decisions about stock control.
- Merchandise promotions and value items to increase sales.
- Perform P&L analysis.
- Use Citrix database to manage day-to-day operations.
- Perform weekly inventory count and audit.
- Deal with all issues that arise from customers (complaints, grievances, etc.)
- Responsible for End of day counts and reports (register, safe, etc.)
- Manage all retail employees (schedule changes, grievances, etc.)
0-5 years of experience
- Greet guests and obtain their needs and wants including processing cash or credit payments
- Describe merchandise and explain use and operation to customers
- Answer any questions regarding merchandise within the store
- Maintain knowledge of current sales and promotions
- Set all planograms
- Resolve customer complaints regarding sales and service
- Managed the ordering and stocking process
- Counting weekly to guarentee the correct inventory numbers
- Unloaded the weekly truck and biweekly truck
0-5 years of experience
- Customer service
- Commercial Sales, and services
- Train new employees
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Retail Sales Specialist
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
