Senior IT Project Manager
Defined project scope and objectives; prepare business case, and all required project documents (project definition, project charter, risk management plan, communication plan, schedule, quality plan, requirements documentation (technical, functional, and business), business and technical design, cost benefit analysis, test planning, execution, documentation, implementation, roll out, and transition of the project to operations).
- Participated in the development and implementation of improved project processes, guidelines, and metrics.
- Ensured risks and issues were identified, analyzed, and responded to, including maximizing positive results and minimizing adverse events.
- Managed project team members without direct line authority by working with business leads, balancing project and operation's needs.