End User Support Resume Examples

End User Support staff are found in computer development firms where they assist customers whenever they encounter a problem. Essential duties seen on an End User Support resume sample are diagnosing computer problems, assisting the customer immediately or escalating the issue, providing instructions to customers on how to solve their problems, solving network related issues, and reporting bugs. The ideal candidate for this role should be able to demonstrate the following skills in his or her resume: computer competences, customer service, conflict resolution, problem solving, and telephone etiquette. The entry level requirement is a Bachelor’s Degree in a relevant field.

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