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Candidate Info
years in workforce
years at this job
International Business
Hospitality And Tourism
Mass Media Communications
Staffing Manager / Call Center Manager
Manager of call centers resolving issues with unauthorized charges, air travel, hotel arrangement, and visa applications via phone calls, emails, social media platforms, and chart. Maintaining 100% customer service while consistently meeting company specified performance goals.
- Improved the quality control and customer service by developing and administering training programs for supervisors, and the quality control department.
- Directed an exhaustive search for the call center space in Africa, negotiated lease agreements, and office furniture resulting in savings of 10% of the budgeted amount.
- Initiated and successfully opened the call center in Africa of 50+ staff, increasing international revenues from 0% to 30% within a year.
- Decreased employee turnover rate by ensuring the most qualified candidates were hired.
Candidate Info
years in workforce
year at this job
Human Relations
Staffing Manager
Efficiently recruited and interviewed top administrative professionals and office support staff according to client needs utilizing internal and external hiring tools.
- Managed and operated a matrix of skilled candidates for future placements.
- Precisely followed all steps of the hiring process including, but not limited to, ensuring completion of new-hire paperwork and conducting reference checks.
- Prepared and implemented marketing strategies for business development and lead generation.
- Effectively developed and maintained business relationships by thorough means of communication over the phone, via email and business meetings/lunches.
- Promoted to Experienced Staffing Manager Compensation plan 9 months earlier than corporate curve.
- Established a rookie, peer-led training class in my office, which is currently being used on a regional level.
Candidate Info
years in workforce
years at this job
Kinesiology & Health Promotion & Fitness
Health Administration
Senior Staffing Manager
Built and maintained a successful book of business using various recruiting methods such as cold-calling, company website postings, talent referrals, and online social media.
- Cultivated contract relationships with facilities in compact states in order to determine the nursing needs of each client
- Developed relationships with travel Nurses within the compact states to help place them in open needs across the United States
- Secured current nursing positions with extension contracts while acquiring new RN talent and placing them in contract positions
- Conducted local and statewide recruiting events and call-a-thons
- Managed and cultivated a book of organic revenue business of over $14,000 dollars per week in 5 months.
- Composed and negotiated all talent contracts including building and presenting pay packages
Candidate Info
years in workforce
months at this job
English
Management
Staffing Manager
Consulted clientele regarding staffing needs; identified staff to fulfill needs of clientele
- Managed recruits and book of business by acting as intermediary between clients and candidates
- Marketed services and candidate pool based on market trends and business needs; B2B relationship/ account management
- 80-100 cold calls daily; interviewed 12-25 candidates on a biweekly basis
- Reviewed applications and resumes, recruited candidates based on specific searches
- Reviewed benefits package with candidates, quoted pay rates/ bill rates to candidates and clients respectively; approved time sheets
Candidate Info
years in workforce
years at this job
Mass Communications
Staffing Manager
Responsible for all aspects of employee relations including recruiting, interviewing, prescreening, new hire orientations, counseling, payroll and terminating assignments when necessary.
- Maintain proper documentation for worker's compensation reports, unemployment forms, training and certifications, I9 authorizations, and worksite evaluations.
- Work with local industries to coordinate job fairs and recruiting events. Brain storm new initiates for generating revenue beyond the staffing concept.
- Manage a database of prospective clients by using promotional emails, cold calls, visits and mailers to keep [company name] top of mind.
- Participated in the 2011 [company name] Performance Forum hosted in Puerto Rico. Participation is awarded based on overall results from previous year and is limited to the top 10% performers in the United States.
Candidate Info
years in workforce
years at this job
Business Administration / Accounting
Staffing Manager
Effectively managing the full cycle recruitment process for contractual accounting professionals in the staffing division of the largest public accounting firm in the Baltimore area
- Performed full-cycle recruiting: sourced, interviewed, offered, negotiated and closed candidates for contractual assignments
- Aggressively cold called and engaged clients for job orders
- Placed entry level to C-level accounting professionals in both contractual and permanent full-time positions
- Partnered with HR Managers and Controllers/CFOs to identify top candidates, established bill rates & salary ranges, start dates, and other incentives
- Effectively recruited candidates through internet research, internal database, cold calling, referrals, networking and other strategies
- Generated the most contractual revenue for [company name] in the 2nd quarter of 2010 which resulted in being recognized as the top Staffing Manager in the company
- Received recognition in 2010 for the "most improved office of the year"
- In addition to running the contractual division, referred and/or closed perm/conversion fees in excess of $200K for 2011
Candidate Info
years in workforce
years at this job
Business Administration
Chevron/texaco RICHMOND REFINERY On-site STAFFING MANAGER
Successfully developed and maintained Staffing Alliance with executive clientele while increasing headcount by 400% first 7 months
- Managed and trained employees on electronic time card approval system
- Ensure all staffing contractors are in compliance with Clients and Governmental Safety regulations
- Responsible for full lifecycle of staffing requirements for a diverse group of Clientele
- As sole recruiter my day to day responsibilities included interaction with over 275 managers and Team Leads to determine specific requirements. Recruiting contractors, performing face-to-face interviews, negotiating salary requirements. Designing orientation package for employees and clients and closing the cycle with an offer. Sponsoring company events, Safety Events, monthly team meetings
- Acted as benefits liaison for clients with insurance claims and grievances
- Implemented 24x7 communication hotline for contractors, Strict Safety policies were enforced
Candidate Info
years in workforce
years at this job
International Business / Transportation And Logistics
Staffing Manager & HR Generalist
Managed and performed full-cycle recruitment activities throughout 46 U.S. branches.
- Developed and delivered comprehensive on-boarding procedures and facilitated new hire orientations.
- Performed job classification and grading, analyzed pay structures and total compensation.
- Assisted with configuration and implementation of new HRIS (UltiPro). Maintained employee data and ensured data integrity.
- Managed immigration program and developed comprehensive policy with outside counsel.
- Selected single vendor for both background checks and drug testing resulting in increased efficiency.
- Collaborated with VP of HR on various projects, such as policy reviews, training and development programs, succession planning and compliance reporting.
Candidate Info
years in workforce
years at this job
Hospitality Administration
Event Coordinator and Staffing Manager
Planned and executed corporate, social and non-profit events for up to 1,000 attendees
- Coordinated day-of set-up, completed event schedule, break-down, and client follow-up
- Created custom event proposals; including menus, rentals, staffing, and overall comprehensive invoices
- Served as primary liaison and event manager for clients, vendors, venue, and event staff to ensure successful execution
- Responsible for recruiting, hiring, and managing 60-80 on-call event staff
- Scheduled and coordinated event staff schedules for up to 60 events monthly
Candidate Info
years in workforce
years at this job
Physician Staffing Manager
Manage high volume database of current and past providers on DOS Match Maker system
- Full cycle employment practices to include: sourcing, compliance, negotiations, retention, and relationship management
- Controll out bound cold calls of 95 - 120 per day to effectively help grow psychiatry business with year over year growth of more than 120%
- On pace to manage $1,820,000 in yearly revenue, an overall increase of 17.1%
- Ensured proper placement while managing time lines to ensure credentialing, privileging, and licenses are granted in a well organized method
Candidate Info
years in workforce
year at this job
Fashion Design And Merchandising
Staffing Manager, Americorps
Responsible for staffing volunteers in a fast-paced, high-pressured environment for operations and exercises, and managed projects for the director of staffing and training.
- Staffed 2 exercises, 10 events, 105 shelters, and reception centers
- Supported director of staffing and training; streamlined the staffing team
- Anticipated and prepared for potential disaster scenarios; devised staffing manual
- Developed and managed on-call staffing team; cross-trained team members
Candidate Info
years in workforce
years at this job
Business Management
Staffing Manager
- Supervised a team of 4 to 6 recruiters
- Organized and conducted by-weekly sales meetings to discuss sales goals
- Provided tools and resources which helped recruiters exceed staffing department goals by 35%
- Developed and cultivated business relationships with key colleges, universities and professional associations to build and sustain a pipeline of qualified applicants
- Sourced, prescreened, analyzed candidate's resume based upon the position description
- Scheduled and conducts phone screens to access candidates and provided evaluation of candidates to hiring manager in a timely manner
- Attended key jobs fairs and community events that are of value and are effective in the identification of viable applicants
Candidate Info
years in workforce
years at this job
Anthropology
Staffing Manager
- Persistently sourced, recruited, and interviewed an average of 30+ administrative and customer service professionals per week through a combination of job board research, outbound calling, networking, and client referrals
- Consistently entered detailed candidate and client data into a proprietary database
- Actively maintained a candidate matrix using Microsoft Excel
- Diligently managed over 200 staffing client accounts
- Proactively prospected clients to my target list through a process of cold calling, client visits, and networking
- Skillfully coordinated a “full desk” of job requisitions per week – matching the most qualified and preferential candidate to my clients' ever-changing needs
- Professionally provided both clients and candidates with a customer service experience reflective of Robert Half’s status as a premium provider in the staffing market
