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Environmental Services Manager Resume Samples
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Candidate Info
years in workforce
year at this job
Business Administration
Environmental Services Manager
Managed multi-unit departments covering environmental services, public areas, laundry, resort coordinators, uniforms, and outside labor covering over 150 direct report employees.
- Forecasted & actualized three million dollar budget with supplies and labor while tracking P&L updates to adjust to growth or loses in profit share.
- Raised Employee Engagement scores for Housekeeping department by 4%.
- Increased housekeeping customer satisfaction ratings to top 10 in the company.
- Effectively managed expenses to show a 9% increase in expenses with a 10% increase in rooms division revenue.
- Project Manager on six million dollar renovation of 517 guestrooms and corridors.
- Awarded Manager of the Quarter for 3rd Quarter of 2010.
Candidate Info
years in workforce
month at this job
Business Maintenance
Business Administration
Business Management
Environmental Services Manager
Directed daily operations of a staff of over 20 employees to maintain the cleanliness and safety standards throughout the facility.
- Implemented various strategies to reduce the daily discharge turn times
- Provided oversight for the project team while effectively managing daily hospital operations
- Provided leadership to both staff and management to help improve public relations between various departments within the hospital
- Managed and evaluated employee schedules to ensure proper staffing was provided
Candidate Info
years in workforce
years at this job
Environmental Services Manager
Introduced Cost Savings Initiatives; Hospital Waste Program, Safety Program, Budget Management
- Implemented Routine Quality Control and Evaluation Program to enhance customer satisfaction
- Trained EVS staff in the following areas; Floor Care, Carpet Care, Products review Programs, Medical Waste, Quality Control, Innovation and Cost Saving Initiatives
- Dynamic and progressive communicative style which facilitates and fosters excellent working relationships within organizations and customers
- Improved Employee Competencies through development of on-going inspections, training, and employee performance assessment tools
- Successfully directed and motivated 70 EVS associates.
- Responsible for implementation of guidelines of CDPH for the opening of New Tower
Candidate Info
years in workforce
months at this job
Business Administration / Marketing
Environmental Services Manager
Directly supervised 18 team members; planned and executed scheduling, training, hiring, and payroll
- Developed and implemented a department training program to improve communication of expectations and team progress each week
- Performed daily and bi-monthly inspections and evaluations of facility condition and employee
- Improved variable operating costs by invoicing and organizing supplies to most effectively forecast need
- Investigated all complaints regarding service and equipment; Composed and executed Corrective Action
Candidate Info
years in workforce
year at this job
Exercise Science
Environmental Services Manager
Managed a staff of 12 housekeepers and custodians for a 94 bed nursing facility
- Balanced payroll, created weekly work schedules, supervised regular training sessions
- Met daily with department heads to coordinate patient arrivals and discharges
- Demonstrated leadership through developing relationships with staff, department heads, and residents
- Became the manager of a facility after one month of training (typical training lasts between three to six months)
Candidate Info
years in workforce
years at this job
High School Diploma
Sociology, Psychology And Human Services
Environmental Services Manager
Responsible for all environmental serviices and floor care for 35 clinics which included 3 outpatient sugical clinics and O.R. processing. Managed a staff of 27 employees..
- Performed Quality Control Inspections daily.
- Organized and participated in monthly staff activites to increase employee engagement.
- Interacted with 35 customer contacts from individual clinics to ensure Customer Satisfaction and Quality Control.
- Participated in weekend management rotation, responsibilites included managing all housekeeping operations for the emergency room, operating rooms, bed management and all other critical areas in the hospital.
- Managed Restorative and Maintenance program for Carpet and Hard Floor for approximately 700,000 sq feet area.
- Completed 35-45 service requests weekly with an average 48 hours turnover time through the Service Request Center.
- Increased internal Customer Satisfaction for Housekeeping.
Candidate Info
years in workforce
months at this job
Business Management
Environmental Services Manager
Provided Quality Assurance inspecting housekeeping and common hospital areas clean.
- Provided excellent customer service to patients and families while in rooms or waiting areas.
- Supervised 54 housekeepers in maintaining 281 patient rooms and 12 public restrooms.
- Prepared weekly employee work schedules.
- Served as point of contact in the absences of the Environmental Services Director.
Candidate Info
years in workforce
years at this job
Agriculture Business And Animal Industry Management
Environmental Services Manager
Negotiated services and organized efforts with cooperating pork producers involved in on-farm environmental research.
- Presented program results and updates to producer and industry audiences.
- Maintained and operated over $1 million of research equipment.
- Participated in task force and producer committees regarding environmental research in the pork industry.
- Communicated with United States Department of Agriculture, University Extension and research administers to initiate on-farm research programs.
Candidate Info
years in workforce
year at this job
Communication
Management
Environmental Services Manager
Managed and advised a diverse workforce of over 125 employee's daily schedules and activities
- Prioritized day-to-day work activities and assignments to maximize employee efficiency
- Responded to concerns and requests with a sense of urgency and took necessary corrective action when needed
- Participated in facility quality assurance programs to ensure that high quality percentage of cleanliness is maintained in assigned areas of oversight
- Performed daily quality assurance inspections
- Ensured the facility's needs were met according to hours and position controls when approving employees' PTO, holiday, and vacation leave
- Participated in special projects; including setting par levels in closets, deep cleans of rooms, and helping with union rebid of area assignments
- Worked with nursing, EVS staff, and management to enhance patients' experience by resolving patient/family concerns and addressing all special requests
Candidate Info
years in workforce
years at this job
Finance
International Business
Environmental Services Manager
Guided a team of 11 employees ensuring that all tasks were completed in an effective and efficient manner
- Coached and mentored team members as needed
- Oversaw day to day operations at a facility with a resident population of - Informed the facility management team of issues uncovered and the best course of action for remedy
- Aligned daily tasks and duties with company goals and executed accordingly
- Developed, updated and modified reports for review by top level management
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