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Candidate Info
years in workforce
years at this job
Product Quality Assurance Manager
Developed and implemented improved methods for identifying problematic return issues resulting in a reported annual return prevention savings of $1.2M for the Product Quality Assurance Department in 2010.
- Created SOP's and training guides for projects involving multi-departmental coordination.
- Assisted 'Lean Logic' with the integration of Lean methodology into all process improvement projects for [company name].
- Increased departmental efficiency with improved reporting which has led to greater responsibilities for the entire department, and allowed for a 200% personnel growth over the last four years.
- Provided key data analysis for multiple Process Improvement Engineers.
Candidate Info
years in workforce
years at this job
Industrial Engineering
Industrial Engineering
Quality Assurance Manager
Hired to manage the Quality Assurance function during the integration of two molding facilities. Challenged to recuperate customer satisfaction for a company that was having critical quality issues and delivery problems.
- Led a turnaround team to overcome operational problems that jeopardized Quality, Delivery, Financial, and Work environment.
- Established key process indicators (KPI’s) and implemented preventive and corrective actions to eliminate the root causes of poor quality and delivery problems.
- Implemented Quality Inspection Methods, Quality Instructions, and a GP-12 Certification Program that eliminated external sorting.
- Introduced all systems and controls to achieve Honda and Mazda new product customer certifications and the TS-16949 certification of the new Sonoco facility in Celaya, Guanajuato.
- Improved the quality system to significantly reduce customer PPMs during 2014 MY and obtain GM Quality Excellence Award and HP supplier of the year.
Candidate Info
years in workforce
years at this job
Environmental Sciences
Quality Assurance Manager
Managed the Quality Assurance department within the department of Participant Materials.
- From scratch created a highly successful Quality Assurance department that consistently exceeded stretch goals for all quality metrics.
- Hired, trained and managed the Quality Assurance team of up to 12 employees in 3 states resulting in effective integration of processes.
- Successfully managed the Quality Assurance teams for two departments (Participant Materials and Clinical Operations) as a Senior Quality Assurance Manager.
- Tracked and reported quality metrics for the department in a clear and concise manner to senior management to use for performance reviews and bonus recommendations.
- Developed and managed vendor relations as related to Express Scripts quality assurance requirements. Part of the vendor selection and performance evaluation team.
- Developed processes, policies and procedures for other areas within the department resulting in integrating production and quality assurance processes. Trained department personnel on those processes, policies and procedures.
- Ensured accuracy of Medicare and Department of Defense pharmacy benefit information.
Candidate Info
years in workforce
years at this job
Professional Aeronautics
Quality Assurance Manager
Ensure that all processes are compliant with the current revision of AS9100 (Rev. C).
- Led AS9100, NADCAP, Internal audits, Corrective Action Teams, and acted as MRB chairman.
- Prepare internal and corporate quality documentation and reports by collecting, analyzing, and summarizing trends for failed processes, stability studies, recalls, and corrective actions.
- As a member of the management team, set annual goals and continuous improvement initiatives.
- Developed internal audits and an audit schedule compliant with AS9100 and 8210.0
- Performed inspections using company flight test policies, procedures, MES, and military specifications.
- Initiated system integration, installation, and testing on E-2D, UAV GCS and Fire Scout. Also implemented the maintenance training and COMSEC / CCI program and procedures.
Candidate Info
years in workforce
years at this job
Quality Assurance Manager
Developed procedural and process control manuals for paint line to ensure correct production methods and sequences are followed.
- Organized and performed quality control auditing and documentation functions in preparation for successful ISO 9001:2008 certification of Britt Industries.
- Established in house travel sheet to facilitate step by step control of customer specifications for each process.
- Supervised all training for Inspection Supervisor's daily job functions and auditing responsibilities.
- Served as "Management Representative" for all facility internal audits during the ISO certification process.
- Monitored product quality target levels to ensure compliance with customer expectations.
- Served as point of contact for all customers (established and potential) regarding quality objectives, procedures and concerns.
Candidate Info
years in workforce
years at this job
Industrial Technology
Quality Assurance Manager
Implementation of Quality practices resulting in 45% reduction of customer return dollars
- Maintained internal corrective action system
- Developed and implemented corrective action methods - recently worked directly with a customer to eliminate an issue which resulted in $29,000 annual savings
- Create and update APQP/PPAP documents for Tier II Automotive industry customers
- Direct reports include three Quality Inspectors and ISO Coordinator
Candidate Info
years in workforce
years at this job
Industrial Psychology
Quality Assurance Manager
Led 16-member team, spearheading improvement of manufacturing practice from defensive/reactive to 100 percent proactive.
- Taught QA/QC and Production teams proactive "Production Quality Control" concepts and specifics, designing and implementing the complete system (later adopted by our larger off shore facility).
- Initiated trial then permanent SPC systems.
- Created Senior Inspection program to screen for and train potential Leads, Supervisors, and Managers.
- Conducted and trained Purchasing Manager/Coordinators ISO supplier auditor techniques.
- Trained Production team on basic statistics including application of attribute sampling systems, as well as MRB team members on correct determination of cause and correct efficacy monitoring.
- Reviewed and approved process validations, FMEAs, Design Reviews and document changes, and defined critical dimensions for prints.
Candidate Info
years in workforce
years at this job
Chemical Engineering
Design For Six Sigma Green Belt
Internal Change Consultant Certification
Quality Assurance Manager
Manage internal and Third-Party Manufactured Lighting Products Quality Strategy and Execution (31M units, 140 models, and 400 SKUs shipped to six continents).
- Developed Products Quality Standards based on House of Quality Requirements.
- Revamped prove-in test methods and program (75 new models per year).
- Applied change management system.
- Rewrote Quality Manual to comply with ISO 9001:2008 standard and coordinated ATEX intrinsically safe audit.
- Implemented customer complaint system and root-cause problem solving that eliminated major customer complaints since implementation.
- Oversee Third-Party Manufactured Rechargeable Battery and Charger Quality Strategy and Execution.
- Deployed staged-gate prove-in process that improved change management and decreased resource levels by 75%.
Candidate Info
years in workforce
years at this job
High School Diploma
Quality Assurance Manager
Direct and manage daily activities for the effectiveness of the plant's quality assurance function throughout the 80,000 sq. foot facility. Coordinated and worked with Customers, Engineering and Marketing Departments providing technical support to meet and fulfill customer expectations. Provide guidance and instructions to shop employees regarding compliance issues.
- Implemented Vibration Analysis Program for large industrial helical gear drives optimizing accuracy gear of mesh by more than 20%.
- Developed teams to identify process deficiencies which led to manufacturing quality improvements of more than 40% and significant productivity increases.
- Led teams in failure analysis on drives units and components both in the plant as well as in the field.
- Worked with suppliers on reducing non-conformances as much as 30%.
- Served as the "go-to guy" for resolving the most complex problems in the field.
Candidate Info
years in workforce
years at this job
Management Information Systems
Quality Assurance Manager
Responsible for the quality and testing of multiple versions of Practice Management Health Care software with modules for patient appointments, encounters, billing, explanation of benefits (EOB), and patient accounting.
- Managed multiple QA teams, assigned responsibilities, interviewed, hired, and trained new employees
- Created and implemented all QA processes and procedures
- Merged BA and QA teams as a cost-effective approach to closing the communication gap between the two groups
- Performed business analysis and created specifications
- Subject matter expert (SME) of 837 EDI claim processing
- Researched automated testing solutions to help team become more productive
Candidate Info
years in workforce
years at this job
Quality Assurance Manager
Implemented Quality Assurance Program to meet Government requirement MIL-Q-9858 and ISO 9002. Greatly reduced scrap and rework by setting up inspection system and recording data to define trouble areas and closely monitor these areas.
- Review customer contracts and defined all quality requirements prior to acceptance of purchase order.
- Implemented material traceability to meet Customer requirements.
- Created Quality Control Procedures for jobs requiring additional inspection and testing requirements beyond the normal Quality System.
- Trained inspectors in the use of trigonometry and geometric tolerancing in relation to inspection techniques.
- Perform vendor audits and set up approved vendors through audits and receiving inspection records.
- Provided all certifications and documentation required by customer.
