Network Test Engineer Leader
Developed and implemented test plans along with test environments for external Enterprise and Service Provider customers for new product architecture validation, upgrade certification and code validation. Testing services included a wide range of product offerings using voice/video, collaboration, router and switching deployment models. Conducted sophisticated testing and communicated results to customer and customer account teams. Key Achievements:
- Lead voice testing efforts in static customer paid innovation lab validating voice and collaboration interactions
- Performed video architecture validation services for customer prior to deployment and made recommendations on changing the architecture to prevent customer dissatisfaction which lead to successful deployment.
- Lead customer-paid testing service projects from gathering test requirements to closing out the project with results delivered to the customer and customer sign-off.
- Assisted management team on securing testing services deals with customer by providing engineer input into initial sales deals and possible testing services to be performed.