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Customer Service Associate Resume Examples

Customer Service Associates maintain a good relationship between a company and its customers by solving complaints and answering to inquiries, while directly supporting the management team. Their duties are extremely diverse and may include creating and upgrading accounts, placing orders, greeting customers, suggesting solutions and selling products. Based on our resume samples, those seeking to work as Customer Service Associates need to demonstrate assets such as communication abilities, problem-solving skills, patience, courtesy and computer literacy. The strongest example resumes highlight a Bachelor's Degree in marketing or a related field.

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Customer Service Associate Resume Samples

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Candidate Info

9

years in workforce

3

years at this job

HS

High School Diploma

C

Repair And Maintain Heating

Customer Service Associate

Provided superior customer service assistance
Balanced and reconciled cash register
Performed general maintenance on facility
Ensured products were readily available for customers
Loaded, unloaded and stocked daily shipments

Candidate Info

6

years in workforce

3

years at this job

Customer Service Associate

Resolved customer inquiries with prompt service
Provided general information of products and services offered
Trained and facilitated new associates

Candidate Info

1

year in workforce

7

months at this job

BA

Psychology

Customer Service Associate

Advertised new promotions and used suggestive upselling for concessions
Kept marketing and promotional materials up to date
Advertised rewards card program to customers.
Helped with money drops and balancing drawers
Named employee of the month three times.

Candidate Info

4

years in workforce

2

years at this job

HS

High School Diploma

Healthcare

Customer Service Associate

Take customer orders will providing customer service with an emphasis on courtesy.
Assists customers with their orders and communicate positively in a friendly manner.
Asks questions to determine, verify and solve problems.
Check for satisfaction on the quality of foods and services.
Take action to resolve problems quickly.
Alert management or proper point of contact for help when problems arise.
Adhere to safety regulations and standards.

Candidate Info

4

months in workforce

3

months at this job

HS

High School Diploma

BA

English And Chemistry

Customer Service Associate

Greet and engage with customers; provide information and resolve complaints

Issue receipts, refunds, credits, or change to customers
Maintain clean and orderly checkout areas and complete other general cleaning duties
Prepare and serve a variety of beverages such as coffee, tea, and soft drinks

Candidate Info

6

years in workforce

4

years at this job

Addiction Treatment Counseling Program

Customer Service Associate (cec)

Greet customers and assist each customer with inquiries regarding store and merchandise
Maintain knowledge of current sales, promotions, policies, exchanges and security practice
Computer sale prices, total purchase and receive cash and credit card payment
Demonstrate use or operation of merchandise; help customer to try on or fit merchandise
Watch for and recognize security risk, and thefts, to prevent or handle these situations

Candidate Info

5

years in workforce

2

years at this job

BA

Psychology

Customer Service Associate

Advise customers with the selection and purchase of products on the sales floor
Effectively down stock and zone merchandise
Responsible for inputting special orders, installations, and deliveries into system

Candidate Info

4

years in workforce

1

year at this job

AS

Accounting And Finance

Photo Technician /customer Service Associate

Troubleshoot numerous customer issues with all Kodak photo systems, printers, coupon machine, and IBM/Toshiba registers and scanners
Assist customers with connecting mobile and electronic devices to Kodak systems
Help customer with uploading photos from mobile devices to Kodak kiosk to print
Upgrade with new software and refresh all Kodak systems
Troubleshoot photo kiosks for 100% reliability
Manage and assist customers with in store and online photo orders through company's website
Format and configure existing customers ID photos to meet U.S immigration photo guidelines for passport and immigration purposes
Train new photo technicians and cashiers
Provide first rate customer service to a wide range of customers

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