Scheduling Compliance Coordinator
Led pre-set appointment test pilot and on-boarded new staff. Held responsibility for managing pre-set appointments for 22 Sam's DCs ((spell out?)), 36 Wal-Mart DCs and more than 200 Sam's Clubs with total sales of more than $2,300,000,000. Cultivated strong collaborative relationships across multiple functions and teams to drive productivity, encompassing customers, customer service replenishment team, operations and transportation. Assisted Carriers and trained team members on Wal-Mart scheduler system.
- Improved on time delivery metrics at Sam's from 60% to 90% on-time delivery in less than one year.
- Organized and maintained weekly tracking log to track on-time deliveries across Wal-Mart and Sam's Clubs.
- Scheduled minimum of 200 orders per day during peak seasons and promotions.