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Candidate Info
4
years in workforce
1
year at this job
Chief Operations Officer
Joined the executive team of this newly-formed company to form the backbone of our enterprise, leveraging my years of experience and constant promotions through increasingly vital management positions towards helping to guide this new business to seeing success.
- Increased profitability of the company by focusing on optimizing sales and fulfillment to lower overhead costs.
- Increased employee utilization by over 23% across multiple departments, and secured up to a 98% satisfied fulfillment rate on all client services.
- Implemented next-generation POS technology.
Candidate Info
13
years in workforce
1
year at this job
Computer Science
Chief Operations Officer
- Increased company profits by nearly 50 percent in seven months, through planning and stream lining company process' and customer satisfaction.
- Administered Office 365 email and Microsoft Sharepoint Access.
- Developed cost benefit analysis assessments for Cisco Access Points and Switches (managed and unmanaged), which were used at the basis for decision making on proposed IT implementation projects.
- Designed, Tier 1 and Tier 2 multi-function, pay per service Help Desk, with on-site support and remote assistance available. Tasked with purchasing over a half million dollars in IT equipment for installs, along with accounting and billing of all gear.
- Planned and managed full installation of a Windows Server 2012 R2 domain for over 600 users across 12 different sites.
- Designed and executed a functional Help Desk system from the ground up, which included a ticketing system, Hunt Group using Shortel phone system with a metrics reporting function
- Lead business development initiatives, resulting in multi-year contracts.
- Worked with a local marketing firm to implement a brand development strategy which included website design, logo design and business development strategies.
- Reduced workstation set up time by using Acronis software to develop a disk cloning procedure which streamlined operating system implementation.
Candidate Info
43
years in workforce
2
years at this job
Various Business
Chief Operations Officer
- Management of the operations and servicing functions for a private equity lender specializing in commercial financing for residential home builders on new construction projects
- Strategic planning and process development to support business growth, as well as expansion into the Oregon marketplace
- Key contributor in the development of a new loan origination and servicing platform which supports the unique aspects of private lending