Franchise Business Leader / Business Consultant
Successfully supported 107 restaurants, 24 Franchisees with annual sales over $185million. High performing Business Leader who understands the importance of delivering memorable employee and guest experiences while not losing focus on the operations of the restaurants. Exceptional leadership skills with the ability to drive and motivate performance through effective coaching and influencing skills. Communicate a common vision clearly and translates it into specific goals and action plans. Actively participate in the successful activities launching Limited Time Offer (LTO) execution. Demonstrate, with confidence, the ability to have tough conversations and manage through resistance when necessary as well as recognizing the importance of celebrating the accomplishments of the teams.
- Achieved #1 territory system ranking domestically.
- Led annual overall systems matrix performance measures (Denali report) in 2014, 2015 & 2016.
- Restaurants achieved 50% of the systems prestigious Gold, Silver and Bronze Plate recognition annually.
- Supported and maintained 7 of the domestic 11 Prestigious World Class Training Restaurants.
- Supported territory (NY) Top annual per sales volume (PSA) and Profit (ROP) System wide.
- Created and assisted in the achievement of annual action plans for guest experience, operations, community involvement and facility maintenance.
- Actively involved in new restaurant development and Reimages from design to timely revenue completion.