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Billing Coordinator Resume Samples
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6-10 years of experience
Generated 200 – 400 invoices daily. Billed and mailed out approximately 50 – 100 client statements daily.
- Provide customer service with clients and carrier representatives.
- Balanced monthly billing statements for existing clients after changes were entered into the billing system and any adjustments that were made as necessary to the statements.
- Reconciled revenue with 50 – 100 clients and approximately 25 – 50 inter facility accounts weekly as well as monthly.
- Coordinated with business units during the planning process to ensure information was conveyed accurately and within the designated timeline.
0-5 years of experience
Team Lead for the Voluntary Benefits Administrative Services Support team that provides support to 5 Billing Coordinator teams and 2 Premium Processing teams. Intake unit for premium payment deduction files. Provide research, mentoring, operational metrics and trend analysis.
- Reduced time spent on administrative tasks by 1900 hours annually
- Reduced amount of premiums on suspense by $10 million per month
- Improved customer turnaround time by 13 days
- Provided 900 hours of mentoring for premium processing teams in 2011
- Developed operational reports, dashboards and workflows for the Administrative Services Support Team
10+ years of experience
Provided the accurate and timely administration of advertiser billing by ensuring all operational tasks were managed per billing guidelines, policies, and in accordance with financial and process controls.
- Managed $5 Million monthly billing and Billing Performance Measurements (e.g., Net Collection Ratio’s, etc.)
- Researched and resolved billing inquiries concerning invoice accuracy, cost discrepancies, and contract compliance.
- Pursued resolution of invoice discrepancies escalations for Accounts Payable (A/P), Accounts Receivable (A/R), and/or Sales Team’s. Disseminated information and/or status on credit holds to internal stakeholders.
- Ensured all advertiser (i.e., client) invoices were efficiently processed in the Advertising Management System (AMS).
- Reconciled monthly A/P Ledger Accounts including ensured client payment transaction accuracy.
- Accountable for weekly e-mail publications to Sales Personnel on pertinent billing, A/P, and other related issues.
6-10 years of experience
Performed computerized and paper dental billing
- Communicated with insurance companies to acquire payment for unpaid services rendered
- Implemented an innovative payment collection system, as a result of which an increase of 27% of unpaid service invoices were paid within the first two fiscal quarters
- Trained new billing staff
- Provided customer service by phone and via e-mail
- Maintained an enjoyable, friendly yet productive office environment by generally resolving minor to major office related problems
6-10 years of experience
Started as Encoder, promoted to Billing Coordinator/AR, and then promoted to Assistant Manager
- Established quality control techniques to ensure that correct billing information is collected to produce and generate clean claims for submission
- Efficiently handled functions of medical billing for the company and all areas related to billing such as ensuring proper ICD-9 and CPT coding, following up on any unpaid claims, and appealing denials
- Provided excellent customer service including problem solving, timely follow up, assisting in answering phones and scheduling appointments
- Provided superior customer service to patients in developing rapport, anticipating needs, delivering special attention, ensuring satisfaction, and communicated with the patients in case of complaints
- Protected patient confidentiality at all times
- Prioritized a variety of time-sensitive tasks
0-5 years of experience
Liaised with Account Managers to resolve disputes, issues and discrepancies
- Promoted from Customer Service Representative after 1 year of employment
- Provided the highest level of customer service and quality for ground transportation service
- Managed the company’s largest accounts including Deutsche Bank, Goldman Sachs and J.P. Morgan Chase
- Responsible for handling financial documents including A/R
- Updated and recorded confidential information including address changes, billing accounts at customer’s request
- Resolved customer issues and concerns in a timely manner
0-5 years of experience
Completed all breast surgery coding and charge entry
- Performed vascular and general surgery office and hospital charge entry as well as assisted the doctors with coding using surgery and office notes
- Demonstrated the ability to work under pressure to get authorizations for diagnostic
- Confirmed and verified insurance eligibility
- Maintained monthly reports for multiple surgeons and consolidated all the surgeries that are done on a monthly basis
- Perform a variety of general, clerical duties including telephone calls, data entry, completion of forms, and other routine functions
0-5 years of experience
Responsible for monthly billing of clients.
- Exceeded productivity standards on a daily basis, greatly reducing the amount of inquires and invoices to review.
- Streamlined billing processes for multiple large advertising clients through effective communication.
- Uncovered discrepancies with strong attention to detail.
- Researched, identified, and posted payments in an accurate, timely manner.
0-5 years of experience
Supervised a staff that was responsible for all billing functions of certain Phoebe Physicians Group ambulatory clinics.
- Coordinated and supervised the staff for the hiring, training and disciplinary procedures under the direction of the Revenue Cycle Manager.
- Maintained supplies and equipment necessary to operate the department and monitor costs associated with area operations within budget guidelines.
- Fiscal responsibility of labor projections, expense containment and critical data management.
- Perform audits of work-flow processes to demonstrate strengths and weaknesses.
- All aspects of medical billing which include knowledge of CPT codes, ICD-9 codes, billing of claims, denials, payments and adjustments, insurance verification, precertifications and authorizations for clinics and inpatient hospital patients.
- Payroll for entire staff through API system.
10+ years of experience
- Supervised and trained four accounting employees and coordinated billing for 35 attorneys.
- Generated reports and excel spreadsheets for clients, management statistics and month-end reports. Prepared spreadsheets, financial and client reports.
- Served as committee chairman on community and social events including the firm picnic
- Researched and helped implement a mutual respect policy and a staff sabbatical policy.
0-5 years of experience
Prepared client invoices and monitored the status of invoice processing on a monthly basis.
- Worked closely with billing attorneys and administrative staff to determine the status of various invoices.
- Provided assistance to attorneys by preparing invoices for clients with special billing instructions.
- Monitored client discounts and applied changes as required.
- Handled all changes to various time/expense entries as requested by billing attorneys.
- Submitted electronic invoices using Tymetrix360, DataCert, Serengeti, Counsel Link, Legal Software Systems (LSS) and ELLIOT software.
- Organized and finalized daily reconciliation reports.
0-5 years of experience
Responsible for the coordination of billing related support (including ebilling) to 13 partners, numerous associates and secretaries.
- Prepared client level bills, related reports and client level collections and reports.
- Generated client reports in Excel and Elite.
- Prepared accrual reports for various clients as requested.
- Delegated tasks to billing assistants when appropriate.
- Analyzed billing reports and contacted partners as necessary regarding aged unbilled accounts.
- Collected and maintained client billing guidelines and client billing agreements.
- Arranged special rates to be entered in Elite for various clients based on billing agreements.
0-5 years of experience
Responsible for the coordination of billing related support (including ebilling) to 13 partners, numerous associates and secretaries.
- Prepared client level bills, related reports and client level collections and reports.
- Generated client reports in Excel and Elite.
- Prepared accrual reports for various clients as requested.
- Delegated tasks to billing assistants when appropriate.
- Analyzed billing reports and contacted partners as necessary regarding aged unbilled accounts.
- Collected and maintained client billing guidelines and client billing agreements.
- Arranged special rates to be entered in Elite for various clients based on billing agreements.
0-5 years of experience
Working in a team setting checking bills for accuracy and preparing invoices for clients.
- Worked with an in-house billing program as well as Sage MAS 90
- Took the initiative to create a macro program that minimized the amount of keystrokes required to input billing data, reducing the amount of time required by the team to input data by well over 30%
- Highly motivated and disciplined individual experienced in coordinating projects
- Proven leadership skills, team player mindset, excellent time management skills and organizational abilities
- Proficient in Microsoft Excel, Powerpoint, and Access
- Fluent in Mandarin and Cantonese. Proficient in Spanish
0-5 years of experience
Processed all aspects of accounts receivable (billings) for a variety of City Governments, School Districts and Employer Groups
- Answered accounts receivable phone inquires
- Followed up on client collections and payments
- Interpreted critical calls from nurse to patient regarding patient comprehensive metabolic panel
- Implemented billing cycle for 2000+ patients
- Researched billing related issues as necessary to process billings to clients
- Analyzed billings and prepared monthly reports as required
- Assisted team members as necessary
- Assisted with related special projects as required
0-5 years of experience
Support billing functions for prestigious law firm with over 400 attorneys. Perform billing, edits, transfers, adjustments, and distribution of proformas. Assist in production and distribution of monthly invoicing for clients.
- Manage billing process including maintenance client and matter information for up to 25 attorneys. Provide standard reports to attorneys as requested.
- Reviewed and accurately entered attorneys’ time sheets into Elite system.
- Provided training and guidance on Elite Enterprise System to new employees.
- Interacted with attorneys, professional staff, and clients regarding billing issues.
- Assisted in closing billing for month-end.
0-5 years of experience
Handled insurance claims and other forms of physician reimbursement
- Resolved issues relating to insurance claims and physician payments via insurance follow ups and appeals
- Worked directly with the insurance company and healthcare provider to get a claim processed and paid
- Reviewed and appealed unpaid and denied claims
- Handled collection on unpaid accounts
- Performed various administrative and clerical duties as assigned
0-5 years of experience
Processed payroll and billed via payroll timesheets.
- Customer liaison for Chevron, Plains All American, NRG, AECOM, and Shell Pipeline Services
- Managed bid jobs, created estimates, worked closely with customers to develop relationships and provided cost reports weekly.
- Managed office expenses, reducing excess ordering by 30% monthly.
- Managed monthly cash flow statements and presented to upper management.
- Billed time and material and bid jobs per customer request.
- Maintained office grounds, coordinated repairs, and provided Human Resource and Benefit information to employees.
- Hired and completed termination paperwork for seasonal and confidential employees.
- Coordinated charitable contributions including, but not limited to: Blood drives, canned food drives, toy drives and donations to homeless shelters.
0-5 years of experience
Processed and maintained production billing for various ARC World Client accounts
- Prepared monthly invoices for labor and expenses
- Maintain accurate vendor records
- Allocated time charges for executives
- Generated estimated and progressive billing to clients
0-5 years of experience
Solely responsible for ensuring client invoicing is performed accurately, completely and mailed by due date and appropriate back up is attached
- Assist with monthly close process with direction from Billing Manager
- Forge relationships with business units working with staff to ensure invoices are accurately prepared
- Utilize customer contract and ensure invoicing is being performed according to contract and terms
- Special Projects, reconciliations and analysis reporting as needed
0-5 years of experience
Prepared billing for 4 different trades.
- Provided customer service support.
- Prepared various forms including A1A, G702 and G703.
- Assisted with accounting functions as needed.
- Backed up service writer/dispatch on a daily basis.
6-10 years of experience
Responsible for preparing monthly client & draft invoices totaling $1.5m to $2m/month
- Supervise team of four additional Billing Coordinators on invoicing procedures for company’s largest client ($1.6m to $2m/month)
- Assist in preparing monthly reserve amounts
- Review monthly revenue recognition and report to CFO
- Consult with project managers on project valuation
- Monitor bi-weekly employee expense reports
- Billing Department Liaison for Deltek Software issues
0-5 years of experience
Provide support to the Finance department while completing monthly billing in multiple systems and customer analysis.
- Review contracts to setup one-time, recurring fees and transaction pricing models.
- Process client inquiries and requests in a timely and cooperative manner.
- Process credit memos.
- Review monthly reports for account updates and terminations.
- Provide backup support for customer phone calls and emails.
0-5 years of experience
Responsible for daily billing of insurance plans for long term care residents’ responsible parties
- Handle all billing issues for nursing home clients to include discrepancies on Medicare billing, etc.
- Generate and distribute statements for long-term care residents’ responsible parties
- Consistently work with all Medicare Part D insurance plans, Medicaid, all third-party insurance companies and Hospice
- Provide strong customer service to residents’ families through complaint resolution
- Work very closely with long term care nursing staff/insurance companies to ensure residents’ care through medication coverage approval.
10+ years of experience
Manage billing and accounts receivable department for a surgical practice.
- Conduct patient billing and collection activities ensuring compliance in Medicare, managed care and all private insurance regulations.
- Review patient contracts and audit all billing and coding updates.
- Research and resolve claim denials with multiple insurance companies including Blue Cross Blue Shield, Aetna, United Health Care and Humana insurance policies and procedures.
- Handle medical administrative tasks such as purchasing, scheduling, payroll, licensure and HIPAA compliance matters.
- Began as Front Desk Coordinator and was promoted to Billing Coordinator during 3rd year
6-10 years of experience
Recorded and filed patient data and medical records.
- Carefully reviewed medical records for accuracy and completion as required by insurance companies.
- Provided administrative support for emergency room physicians.
- Electronically scan and transmit complete medical records to the off-site billing and coding department.
- Managed weekly physicians’ missing and hold reports.
0-5 years of experience
Processed daily Emergency Department (ED) chart flow for McAllen Medical Center.
- Managed ED chart flow processing for McAllen Heart Hospital and Edinburg Regional Medical Center.
- Obtained ED chart documentation for incomplete records
- Timely reconciliation and electronic transmission of ED physician charts.
- Retrieved missing and suspended ED charts.
- Interacted with physicians, patients, hospital personnel and billing staff.
0-5 years of experience
Answered all incoming calls and assisted customers with inquiries regarding contract terms and conditions, billing questions and resolved any disputes as needed.
- Processed and posted lock box deposits on a daily basis for both St. Louis and Kansas City offices.
- Entered incoming stocks and bills of lading invoices for the Kansas City and St. Louis to achieve on time accurate payments for all invoices.
- Clarified and defined our companies’ standard payment terms and processes.
- Determined the proper billing amounts for cash on delivery shipments.
- Investigated accurate paperwork and credit references to create new customer profiles.
- Placed calls to implement prompt payment on past due invoices.
0-5 years of experience
Collect all necessary documents from the field to deliver to customer.
- Build billing spreadsheets for the change order and invoicing process.
- Communicate with customers to maintain a healthy work relationship.
- Bill customers for completed work. Averaging $150,000 a month in HVAC installs alone.
- Work one on one with AT&T to head up over 150 HVAC installs.
- Update excel work trackers and ServiceMax daily.
6-10 years of experience
Due to acquisition by IBM in 2010 job title changed from Billing Coordinator to Customer Fulfillment Administrator, but responsibilities remained assisting Project Managers, Sales, and Legal with complex billing inquiries and assuring the timely and accurate processing of invoices.
- Ensure accuracy by analyzing a variety of contracts, files, records, and databases.
- Process manual invoices for Managed Services Accounts.
- Setup new Network customer accounts for billing.
- Processed mapping charges for B2B customer accounts.
0-5 years of experience
Daily involvement in medical billing process for a multi-specialty medical practice
- Review encounter billing forms for accuracy of information
- Reconcile various internal processes to insure timely and complete gathering of medical billing data.
- Review and follow up of billing edits, denied claims and medical records request.
- Work on outstanding accounts receivable balances and approve write off adjustments
- Supply billing company with necessary information to process encounters
0-5 years of experience
Ensured that all billable hours were invoiced and revenue booked in a timely manner.
- Accounts Payable duties included processing and coding of daily vendor invoices.
- Processed and mailed daily checks.
- Reviewed and entered attorney and staff expense reports.
- Handled all vendor inquiries.
- Heavy interaction with Managing Partner and Billing Attorneys. Billing duties included generating monthly proformas and monthly reports, editing and processing of invoices.
- Processed write offs, transfer time entries, post and mail approved invoices.
- Maintained appropriate records of billing attorney and client/matter logs.
0-5 years of experience
Maintain account receivable for all federal, state sponsor, market exchange, and commercial payers for in-network and out-of-network plans.
- Run monthly denials and appeals report and follow up with payers.
- Follow up directly with patients either by telephone or in writing to resolve outstanding accounts receivable issues. Responsible for providing patient with information that will be helpful in explaining financial responsibilities, and providing opportunities to make payments toward account.
- Coordinate with collection agencies as necessary for billing and collection activities.
- Periodically audit patient accounts for reimbursement integrity, find discrepancy resulted by human mistakes, system implementation errors, CMS / SDOH / Payers’ rates update, COB, contract interpretation and etc.
- Identify areas that require improvement and offer recommendations to maximize revenue.
- Participate in educational activities regarding hospital initiatives and regulation updates.
0-5 years of experience
Coordinate with Project Management, and clients, to ensure custom invoicing matches requirements in format and substance
- Bill projects on a monthly basis while coordinating with Project Management
- Cross check contracts for information regarding billing terms
- Set up invoices in Microsoft Excel, and Word, and build templates
- Find and solve issues within Deltek Vision, and other software components
- Track and recover past due accounts receivable
- Assist project managers with project set up and close, and design project architecture
- Ensure accuracy and completeness of ledgers and invoicing information
0-5 years of experience
- Process electronic billing and alternate fee billing in accordance with client and firm billing guidelines
- Edited BIMs received from partners and prepare invoices
- Served as troubleshooter problems associated with electronic billing
- Assisted with special projects as needed
0-5 years of experience
Managed physicians billing for twelve providers at two cancer center locations. Served as a team leader and manage the billing activities for Rex Hematology Oncology Associates
- Reviewed, analyzed and developed solutions to improve business processes in order to efficiently maximize profits.
- Presented financial dashboard to Cancer Center and hospital directors.
- Reconciled financial monthly reports
- Managed the work activities of 3 employees working remotely and at three office locations. Additionally had a dotted line relationship with 3 charge entry/coding staff and 8 front desk staff.
- Was available for all management, leadership and co-workers within and outside of the Cancer Center for all billing and revenue cycle related questions and concerns.
- During my time the outstanding AR, days in AR, and AR over 90 days old have decreased and the amount of cash coming into the department has increased.
- Analyzed billing data to drive work activity.
- Developed standard operating procedures and implemented model for billing employees to work remotely.
0-5 years of experience
Received all new clients and kept an in-depth records of all their personal information
- Kept detailed reports, both bi-weekly and monthly, authorization dates, ISP reports, and Quarterly reports.
- Submitted weekly billing through Magellan web site, Humana, Va Premier, and Anthem
- Kept billing reports to track incoming funds to the company, funds owed to the company, and client/counselor time management
- Received, sorted, and filed daily progress, Quarterly reports, and ISP reports
- Conducted monthly audits of all client/personnel files for Medicaid and licensure purpose
0-5 years of experience
Responsible for posting checks and billing all major medical insurance companies
- Maintain monthly insurance A/R and Patient A/R reports
- Greet patients, schedule appointments, place reminder calls and check out patients
- Provide insurance verification with code procedures and ICD-9 & CPT codes
- Prepare rooms for patient exams
0-5 years of experience
Reconciling all orders on a daily basis and making sure correct charges are applied to each individual account.
- Answering all phone calls, emails or faxes regarding billing and invoicing.
- Preparing and properly mailing out monthly invoices to each individual client.
- Coordinating proper billing adjustments and correcting any errors on the invoicing.
- Assisting customers with sensitive information on their contracts and leases with the company. Making sure all information was correct and up to date.
0-5 years of experience
Prepares and submit clean claims to various insurance companies either electronically or by paper.
- Answer questions from patients, clerical staff and insurance companies.
- Identifies and resolves patient billing complaints.
- Evaluates patient financial status and establishes budget payments plans. Follows up and reports status of delinquent accounts.
- Perform various collection actions including contacting patients by phone correcting and resubmitting claims to third party payers.
- Review accounts for possible assignment and makes recommendations to the Billing Supervisor, also prepares information for the collection agency.
- Processes payments from insurance companies.
10+ years of experience
- Entered patient demographics into the system for proper Billing.
- Looked up and coded of various insurance coverage’s.
- Reviewed source material for errors or irregularities and followed procedures for having the material reviewed and/or corrected.
- Operated Data Entry Equipment to enter record and/or Verified Billing Information.
- Submitted Laboratory Claims to HMO’s, Private Insurance, Medicare, Medical and Worker’s Compensation.
- Performed various clerical duties in order to complete assigned tasks.
10+ years of experience
- Entered patient demographics into the system for proper Billing.
- Looked up and coded of various insurance coverage’s.
- Reviewed source material for errors or irregularities and followed procedures for having the material reviewed and/or corrected.
- Operated Data Entry Equipment to enter record and/or Verified Billing Information.
- Submitted Laboratory Claims to HMO’s, Private Insurance, Medicare, Medical and Worker’s Compensation.
- Performed various clerical duties in order to complete assigned tasks.
0-5 years of experience
Developed and implemented a plan for promoting and advertising a city-wide curbside recycling program
- Conduct comprehensive product and market research focusing on existing product lines and prices
- Design promotional material including posters and flyers
- Cultivate client relationships, increasing customer satisfaction and repeat sales
- Coordinate billing procedures
- Update and manage the customer database and maintain accounts in good standing
6-10 years of experience
Invoicing of projects using the Deltek Vision database.
- Receipt, logging, dissemination and tracking of purchase orders.
- Updated billing procedures specific to individual customer needs.
- Created new work in progress and unbilled reports to aid timely customer invoicing.
- Proactive communication with customer managers in regards to changing customer invoicing requirements.
- Instrumental in handling invoicing of Cox Communications projects as a constant go between customer and managers.
- Conflict resolution calls with delinquent customers.
0-5 years of experience
Create sales orders based off customer contracts and assure all billings were on time and accurate
- Responsible for weekly subscription invoicing
- Oversee professional service function, and bill clients monthly for time, expenses, and materials
- Coordinate meetings with outside vendors responsible for maintaining invoice automation
- Process change orders and contract amendments from clients making sure to modify billings accordingly
- Manage and create cash collection forecast, and report DSO, turnover, and liquidity ratios to upper management
- Manage monthly calls with upper management to discuss invoicing expectations, and proposed collection target
0-5 years of experience
Assist three Pathologists in data entry, communicating with physicians offices as needed.
- Perform ICD-9 Coding and Billing procedures.
- Post all accounts receivable, as well as Correspondence.
- Work with bankruptcy filing, and medical records.
- Accession in specimens when needed.
0-5 years of experience
Processes high volume of detail specific payroll documents in a fast paced environment on a weekly basis using Sandata and excel
- Utilize CD9 Coding to bill a variety of Auto and Health Insurances with various billing forms and databases
- Manage monthly authorization process for Children’s Special Health clients who need state approval for care
- Manage the initial billing process for new clients, including reaching out to adjusters and gathering information inter-departmentally for a complete client chart
- Maintain a weekly spreadsheet for proper distribution of hours of care scripted or authorized per client
0-5 years of experience
Executed daily operations of receiving and transmitting electronic claims and reports.
- Assist clients and insurance companies with billing questions.
- Obtain prior authorization as needed.
- Receive and credit payments from clients and insurance companies.
- Referred delinquent accounts to collection agencies.
10+ years of experience
- Over see the billing Department that bills for state funded case management and clinical services. In addition, over sees the billing of ten (10) individual third party insurance carriers.
- Reconcile remittance vouchers to balance accounts receivable of all billing submitted.
- Conduct monthly verification to insure clients are still qualifying for Medicaid benefits.
- Communicate with all direct care supervisors of client status for billing purposes
0-5 years of experience
- Screen all billing paperwork for Medicaid compliance
- Revise all authorizations provided by all insurance companies
- Prepare documents for billing with ICD-9 codes
- Provide support to all personnel in billing department and business office manager
- Provide all therapist/case workers with report of billing units on hold
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Billing Coordinator
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
