Software Trainer Resume Samples

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Software Trainers instruct their clients on desktop applications and are responsible for assessing training needs, developing lesson plans, preparing materials, teaching, answering to student inquiries, and assigning homework. They may work with business people, school students, seniors, or unemployed people. Based on our collection of resume samples, Software Trainers should demonstrate instruction aptitudes, computer proficiency, patience, excellent communication skills and interpersonal abilities. The most successful example resumes highlight a Bachelor's Degree in information technology and previous training experience.

1

Software Trainer

Conducted training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.

  • Prepared course materials and trained over one thousand employees including senior management, departmental supervisors, sales force management and administrative staff in application courses such as Word, Excel, PowerPoint, Outlook, Access, Documentum, Remedy and SAP Warehouse Management modules as well as in-house developed applications.
  • Provided Customer Help Desk assistance at Managers and National sales meeting around the country.
  • Assisted in the implementation and conduct training projects using computerized distance learning technology.
  • Created and maintained Access databases for customers.
  • Provided support to the Informatics Help Desk center with inquiries regarding Microsoft Office applications.
Candidate Info
17
years in
workforce
5
years
at this job
2

Software Trainer

Improved material curriculum for Train-the-Trainer Workshops for new trainers by simplifying key concepts and adding new scenario-based activities.

  • Delivered presentations on Microsoft Official Curriculum for Windows Operating Systems on client sites for small groups (4) to large groups (60).
  • Partnered with Microsoft and Corel to develop new training contents for software products.
  • Conducted marketing and product demonstration seminars to expand potential new client base.
Candidate Info
3
years in
workforce
3
years
at this job
BS
Bachelor of Science
MS
Master of Science
3

Software Trainer - Independent Contractor

Facilitated 60+ six-hour Software Learning Modules with area colleges (Harper, DePaul, and Oakton) and training centers (Micro Center) ensuring knowledge transfer.

  • Developed and delivered 50+ customized three-hour workshops to 260+ participants focusing on organization's immediate productivity needs.
  • Designed process guideline in preparing study manual for executive recruiting company enabling high level information to be accessed.
  • Developed workshops Microsoft Office and Windows
  • Managed 60+ projects using desktop applications over 7 year timeline from inception to completion increasing efficiency of individuals and organizations.
  • Over six year time span, successfully managed 40+ industry related programs for the Chicagoland Chapter of ASTD gaining additional membership and building relationships.
Candidate Info
11
years in
workforce
7
years
at this job
AA
Computer Programming
BS
Management And Business
4

Software Trainer and Implementation Specialist

Trained new and existing clients including hospital and office based staff on behavioral healthcare practice management software package. Worked with clients from acquisition through to implementation and training and followed up as needed. Modules taught included scheduling and registration, electronic medical records (EMR), clinical notes, document management, billing and payment posting. Managed customer service department, oversaw all client accounts.

  • Conducted training courses and webinars on proprietary practice management software including electronic medical records, clinical notes, medical billing and payment posting modules
  • Installed and implemented client/server solution using SQL Server Express or SQL Server Management Studio along with the medical software package at client sites
  • Managed customer support team to ensure customer satisfaction; worked with clients to resolve any outstanding issues; followed up to ensure client satisfaction of work completed
  • Created, revised and updated instructional materials and manuals to reflect software changes and progression
  • Wrote and published software release notes for new modules and updates
  • Performed unit and regression testing of software using the automated testing tool TestComplete, C# Script and SQL
Candidate Info
8
years in
workforce
1
year
at this job
BS
Computer Science
5

Coordinator of Staff Technical Training/software Trainer

Conducted Computer Base Training (CBT) for new sales hires for store branches in NYC.

  • Core team member of new launch teams; Grand opening Soho, NY and Atlanta, GA.
  • Coordinated nationwide distribution of training materials to 30 store branches.
  • Assisted in the rollout of Lotus Notes 6.0; provided training of versions 4.6 and 6.0 to newly hired executives and clerical staff.
  • Developed regular communications for all or select stores regarding product sales, merchandise and promotions.
  • Managed approval process and editing of 2003/2004 editions of the On-the-Job-Training manual for new hires.
Candidate Info
5
years in
workforce
1
year
at this job
MBA
Media Management
6

Dialysis Emr/his Software Trainer and Lab Specialist

SUMMARY: Trained 730+ dialysis staff members over twelve years on proprietary software programs (RenaLab Direct, Insight, and AMI/Time). Regularly visited clinics to provide follow-up training and support. Road Warrior - 80% travel required, including weekends. Managed all travel plans, and submitted weekly expense and clinic visit reports in SalesForce.

  • Traveled to 360+ renal dialysis clinics over 12 years to train staff members on software and laboratory processing techniques.
  • Group, classroom-style and one-on-one training sessions were utilized.
  • Functioned as EMR software trainer and Laboratory Specialist during 180+ new clinic acquisitions, go-lives and follow-up visits. Coordinated and facilitated on-site training using a variety of technology-based applications, including Microsoft Office, Outlook, RenaLab Direct, Insight, Citrix and AMI/Time Lab Order Entry.
  • Coached staff on quality improvement techniques, resulting in increased productivity and workflow efficiency (38% average reduction in rejected laboratory specimens post-training).
Candidate Info
16
years in
workforce
13
years
at this job
BS
Business Administration
BS
Speech Communication
Certified Life Coach
7

Software Trainer

[company name] is an enterprise social media monitoring and engagement platform that helps brands, causes, candidates, and campaigns understand and influence conversations on the social web.

  • Presented one-off software trainings and multi-day training events for Fortune 500 customers
  • Authored training materials, manuals, and slide presentations, and produced training videos
  • Provided custom training to clients on-site and via interactive and engaging web-conferencing
  • Collaborated with CEO and VP of Business Development on the development and execution of customized software training for clients
Candidate Info
22
years in
workforce
2
years
at this job
BA
History
MA
Education
8

Implementation Specialist /software Trainer (contract)

Provided on-site technical support and training to staff and physicians on completing telemedicine consults and utilizing the paperless electronic medical records system

  • Served as implementation support for hospitals and physicians' practices
  • Conducted over 500+ hours of instruction courses for employees, 25 trainees per class
  • Implemented rational database system in order to maintain inventory records for software and hardware
  • Delivered training programmers to clients either in e-learning, group classroom setting, Virtual Learning Environment or on one-to-one basis
  • Handled the tasks of designing manuals, exercises and handouts
  • Maintained software and hardware tools that are used for training purpose
Candidate Info
7
years in
workforce
1
month
at this job
BBA
Management
MA
Education
Education
9

Software Trainer/end User Consultant

Presented 3 to 7 hour software training workshops

  • Prepared for workshops by reviewing class book for Intro to Windows XP, Intro to Word XP, Intro to the Web & E-mail, Intro to PowerPoint XP created an outline of material to be covered
  • Training done in computer lab utilizing a Smartboard
  • Provided individual assistance for last hour of workshop
  • Tutored Intro to COBOL and conducted a mid-term review session for Q-Basic
  • Assisted students with use of the school's compiler for COBOL, wrote class handout/procedures for use of lab compiler
Candidate Info
16
years in
workforce
1
year
at this job
AS
Business Administration Management
BS
Computer Information Systems
10

Technical Support Supervisor/ Software Trainer

  • Supervised a team of 25 technicians with escalated inbound/outbound calls, software changes and product repair.
  • Administered Onsite/Offsite training classes for Access Control Software, Smart Locks, CCTV cameras and components with personnel at all levels of the organization.
  • Developed and revised training curriculums and testing material to evaluate the effectiveness of the training sessions.
  • Modified the Technical Support Operation schedule, to offer 24/7 support and focus towards high call volume periods, allowing quicker response for clients.
  • Developed procedures to generate revenue through tech support department by awareness of customer needs and educating clients on different products to enhance their system.
Candidate Info
5
years in
workforce
5
years
at this job
Business/economics

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