Shop Manager Resume Samples - Page 3

Technician/shop Manager

As shop manager, I managed all shipping/receiving, bookkeeping, cataloging, organizing and cleaning within the shop.

• Tested cavitation induced hydrocarbon cracking for heavy crude oil research.
• Designed, assembled, repaired, and maintained cavitation machines.
• Operated forklift and overhead crane.
• Wired 3 phase motors, VFDs, and other various electrical repairs.
• Tested oil evaporation/distillation and wastewater research.
• Fabricated and welded necessary parts to complete the machine or function.

Shop Manager

Increased clientele by 10% within our 2 month grand opening.

• Hired and trained new management team.
• Responsible for processing weekly payroll, damages and scheduling.
• Suggested new products that increased earnings by 23%.

Body Shop Manager

Coordinated with customers and insurance adjusters and developed
business to maintain sales volume for work.

• Ensured optimal levels of customer satisfaction and maintained
• Supervised efficient working of all body shop employees and performed repair work and maintained quality standards for same.
• Maintained effective working relationships with customers and colleagues.
• Evaluated completion of vehicles coming to shop and monitored
• Monitored all customer complaints and resolved it according to dealer guidelines.

Shop Manager/service Writer

Responsible for all business operations and employees.

• Communicated with customers and vehicle fleet managements on vehicle repairs.
• Developed new relationships with suppliers to promote greater profits and reduce spending costs.
• Scheduled appointments, wrote work orders, estimates, invoices and billed out customers.
• Accounts receivable, payable, purchased and maintained inventory, shop supplies and equipment.
• Placed classified ads, purchased and sold parts and equipment online.
• General truck and automotive maintenance, computer diagnostics and troubleshooting.

Shop Manager

Maintained detailed administrative and procedural processes including daily phone and email operation, sales and all billing and invoice paperwork for store's retail,

• Updated and created online databases and spreadsheets to allow inventory management and reporting accuracy.
• Oversaw and updated the shop's EBay store and social media pages.
• Greeted and assisted walk in clients.

Shop Manager

Managed 18 to 20 barbers/cosmetologists including making schedules.

• Assisted with the hiring process including interviewing
• Assigned patrons to barbers/cosmetologist to maintain uniform employee schedules
• Collected payments from customers, made payroll, and handled business deposits
• Directed sanitary maintenance of shop in compliance with health regulations
• Responsible for opening and closing the store.

Golf Shop Manager/merchandiser/buyer

Introduced presentation strategies for visual displays and to minimize product shelf life.

• Oversaw all golf shop operations.
• Liaison between vendors and golf shop.
• Purchased golf apparel and accessories.
• Created and implemented sales strategies to increase revenue.
• Tracked and maintained all inventories.
• Established and maintained customer service protocol to ensure exemplary service for all guests.

Shop Manager

Solely ran shop when owner was unavailable.

• Supervised other printers/workers throughout tenure.
• Operated printing machine to fulfill job orders.
• Examined proofs and printed sheets in order to detect errors and to evaluate the adequacy of impression clarity.
• Designed and set up product composition and page layouts.
• Completed all job assignments related to setting up, completing, and cleaning various types of printing presses and cutting machinery.
• Processed all orders for completion and prepared all products for shipment and delivery.

Body Shop Manager

• Achieved new sales levels despite weak economy
• Decreased pre-existing AR's from $150,000 to $1,000
• Obtained new DRPs, managed relationships and scorecard for DRPs
• Managed, oversee and trained body shop technicians as well as assistant manager
• Supervised all body shop repairs with the intent to meet and/or exceed customers' level of satisfaction
• Assisted with coordinating daily workload
• Maximized workforce while continuing to keep repair cycle to a minimum

Shop Manager

Manage a shop of 8 full time employees and manage 10 other locations with two more full time employees and 8 part time employees.

• Ensure all contractual obligations were met.
• Hold daily meetings with the mechanics to go over work load and to take care of any issues a mechanic may have to keep an orderly and functioning shop.
• Met with national manager and director monthly to go over new company policies and standards and ensured they were practiced in the shop.
• Send out daily reports to customers to give status and updates on equipment being worked on Understand and ensure that maintenance cost coincided with the customer's budget and needs.
• Work to ensure a shops productivity maintained at an 85% production rate to ensure I met shops projected financial goals.