Implementation Engineer Resume Samples

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Implementation Engineers assist with more advanced technical support needs or hard-to-correct issues. Their resumes reflect such responsibilities as reviewing sales orders and contracts, gathering requirements from the customer for new server and storage deployments, and executing builds following a design and build manifest. Sample resumes indicate that most Implementation Engineers hold a bachelor's degree in either computer science or information systems with completed coursework in network security. Those interested in the position must also be aware that it comes with a great deal of travel.

1

Implementation Engineer

Represented [company name] as the primary customer service contact and technical expert during product implementation and responded promptly to all inquiries and requests

  • Maintained records of all project activity including documenting outstanding problems with complete diagrams and notes to present to customer and TMS project team.
  • Additional responsibilities included providing on-site customer support, including system provisioning, traffic cut engineering, and informal [company name] system training for the [company name] 5500, 532L and 3600 product line
  • Supervised Field Wiring Specialist contractors
  • Provided support planning and design engineering during detailed circuit audits
  • Responsible for exercising administrative responsibilities that ensured engineering continuity and efficiency in the project implementation and the project timelines
  • Achieved a 99% customer satisfaction rate as measured by a customer survey three times
  • Recognized as an outstanding employee as the result of recommendation by Fortune 100 [company name] client
Candidate Info
15
years in
workforce
3
years
at this job
BS
Electronics Engineering Technology
MS
Project Management
2

Implementation Engineer/project Manager

Successfully implemented electronic health record and practice management software for over 100 clients

  • Installed and tested interface software on client servers and workstations and supported end users for period of time after implementation
  • Trained on best practices and clinical workflows which helped to improve quality of care to patients for providers across the U.S.
  • Validated HL7 data exchanged between providers and health information exchanges, immunization registries, as well as testing laboratories
  • Built working relationships with dozens of vendors in healthcare industry
  • Launched project plans for numerous items requiring software development and collaborated with clinical product teams to resolve bugs and plan features in future builds to further support patient charting as well as HL7 and HIE interface technologies
Candidate Info
7
years in
workforce
3
years
at this job
BS
Geography
3

Project Manager / Implementation Engineer

Re-Engineered Project Implementation timeline requirements for a successful installation and deployment of company solutions.

  • Restructured Project Implementation plan to create a more streamlined roll out of overall solution installation and Go Live.
  • Reduced implementation timeline by 66% for future installations while meeting all requirements of the client and Implementation Team.
  • Created project plans for single Campus and Enterprise Campus environments in hosted or non-hosted environments.
  • Provided suggestions and guidance on future solution enhancements and development.
Candidate Info
15
years in
workforce
5
months
at this job
AS
Specialized Technology
Engineering Technology And Administration
4

Implementation Engineer

Coordinates scope work for customer's Local Area and Wide Area Network implementation projects. Applies statistical analysis and ITIL principles to design department policy.

  • Achieved 1st and 3rd quarter highest service activation success rate among all Implementation Engineers while also maintaining the highest volume of projects.
  • Developed an innovative risk assessment and resolution check-list resulting in zero-rework cost and 100% SLA attainment for Office Max's 100+ sites ISDN Network Implementation
  • Improved upon a pre-existing Work Break-Down structure for Diamond Shamrock's Local Service Implementation, resulting in a cost savings of $50,00+ in the client's expenditure on 3rd party vendor partnership.
Candidate Info
7
years in
workforce
1
year
at this job
BBA
Economics
5

Implementation Engineer

Managed 400+ Nortel Passport and DPN switches in Latin American subnet of Equant Global WAN. Integrated Core Network nodes per Network Planning and Engineering specifications.

  • Expanded Core Network Topology by integrating nodes, provisioning slots with service specific cards and generating the associated configurations for backbone topology changes.
  • Increased bandwidth capacity, provisioning nodes with ATM / Frame Cell trunks over OC3/DS3/DS1.
  • Performed validation and testing of vendor provided circuits and core network trunks prior to turn up.
  • Overcame challenges of insufficient bandwidth by implementing STM-1 Ring Topology in South American region.
Candidate Info
9
years in
workforce
2
years
at this job
HS
Computer Programming And Operations
6

Implementation Engineer

Provided top-level IT support to clients with advanced system implementation needs and challenges.

  • Effectively handled the development, implementation, and maintenance of existing, new, or enhanced computerized systems.
  • Performed sufficient research, detailed documentation, and all phases of the project management process to ensure that the team collectively provides an efficient and ideal solution to the client.
  • Prepared test scripts and executed testing for simple coding and system changes.
  • Regularly attended and presented product training sessions and informational workshops for client employees to ensure optimal results and to also foster strong vendor relationships.
  • Ensured that top quality management methodologies were applied to projects, staff, and processes to consistently achieve team goals and objectives.
Candidate Info
6
years in
workforce
3
years
at this job
AA
Computer Information Systems
BBA
Bachelor of Business Administration
7

Network Implementation Engineer

Configured, installed, and tested all LAN/WAN and carrier equipment (including routers, switches, TDM's, & circuits) associated with the project.

  • Wrote and implemented Layer 2 & 3 project plans.
  • Received a client request for a new installation, migration, or upgrade and designed a solution to meet that request in a timely fashion.
  • Released EA1's and Purchase Orders to meet all hardware requirements.
  • Designed, in Microsoft Word format, a coherent Project Plan defining service impact, maintenance windows, timeliness, and technical instruction for the successful completion of the requested work.
  • Reviewed status and statistics of the new connection on the network and ensured proper connectivity.
Candidate Info
5
years in
workforce
5
years
at this job
BA
History And Political Science
8

Lead Server Farm Implementation Engineer

Implemented classified networks using TACLANE technology and unclassified networks ranging from small remote sites to regional server farms across the United States.

  • Created technical and non-technical documentation and diagrams to help in the cutover of the Headquarters Marine Corps network at the Pentagon.
  • Implemented T1 and up to OC3 WAN circuit activations with ISPs at various NMCI sites.
  • Engineered technical solutions for break-fixes on the NMCI network for various sites.
  • Wrote configuration bundles and peer reviewed configuration bundles for Navy and Marine Corps sites located throughout the east coast.
  • Trained new implementation and base operations network engineers on NMCI standards and procedures.
Candidate Info
11
years in
workforce
2
years
at this job
BS
Bachelor of Science
9

Implementation Engineer / Systems Administrator

Provided Customer Relational Management implementation, support & training for medium to large corporations within USA & Canada.

  • Provided systems administration, network administration, & technical support for [company name] in SE FL.
  • Upgraded, configured, & managed Windows 2003, 2008R2 server hardware, along with maintaining SQL 2005/2008 configured inside CRM installations which are located in securely hosted environments.
  • Created, configured & managed virtual machines using Hyper-V technology from Microsoft.
  • Maintained, & repaired hardware servers, desktops, laptops, printers, & configured security in wireless networks.
Candidate Info
5
years in
workforce
3
years
at this job
AS
Environments
Radio And Communications Security
10

Network/ Implementation Engineer - Consultant

Deployed migration of 900 MSSB multi vrf branches to MPLS and tested branch circuits (T1, DS3) for errors

  • Implemented shell scripts for networking automation and provisioned DNS with QIP
  • Supported field technicians to troubleshoot networking appliances such as Cisco 4507, WAE 674,3560, AVAYA gateway
  • Tested sites for multicast traffic and network connectivity of network nodes before and after network cutover
  • Modified configurations on Juniper MX routers verified changes and monitored network
Candidate Info
4
years in
workforce
6
months
at this job
HS
Computer Technology
BS
Computer And Finance
Research Group

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