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Medical Office Clerk Resume Samples
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0-5 years of experience
Answered telephone calls to assist patients with general questions, directions, and with information regarding scheduling appointments
- Contacted patients to remind them of upcoming scheduled doctor appointments
- Prepared and gathered patient files for the doctors prior to them seeing the patients
- Sorted and organized paper medical records before they could be transitioned to electronic medical record
- Assisted with transition from paper medical records into electronic medical records by scanning patient documents into MicroMD EMR system
- Processed incoming and outgoing mail to the Urology clinic
0-5 years of experience
Filed and scanned documents utilizing Electronic Health Records System
- Pulled paper charts for doctor to sign and review
- Managed faxed documents ensuring patient confidentiality
- Answered phones, took messages and directed calls to staff
- Assisted doctor as needed with patient triage and vital signs
- Wrote prescriptions as directed by doctor and called in medication refills
10+ years of experience
Used different software such as Medent and Meditec to schedule appointments, surgeries, and procedures for patients and track physicians schedules
- Provided excellent customer service both in person and over the multiline phone
- Developed necessary documents and mailings based on organization's needs
- Knowledgeable on billing, including handling inquiries and dealing with multiple types of insurance
- Managed change and transitions smoothly and confidently with while ownership changed on multiple occasions
0-5 years of experience
Maintained filing room by filing medical documents and charts
- Scanned, photocopied and faxed documents
- Distributed incoming mail, collected and delivered outgoing mail to dispatch
- Performed courier duties, delivering records, equipment and medical utensils
- Monitored and maintained the stationery and supplies inventory
0-5 years of experience
Prepared all new charts with alphabetical and name labels for proper filing.
- Answered to multi-lines and scheduled appointments for physicians.
- Prepared medical records to set appointments for following days.
- Help to maintain an inventory of records and their location.
0-5 years of experience
Maintained, organized, and filed medical forms and records for 300+ patients
- Created new patients' files on paper and in local database
- Assisted pharmacists by finding information in a timely manner
- Located and retrieved patients files as needed
6-10 years of experience
Answering phones and scheduling appointments for the clinic's average of 120 patients daily
- Trained new employees on the use of E-Thomas
- Organizing patient charts and insurance information including both hard copies and electronic versions
- Sales associate for recommended products and services.
- Handle large volume of cash transactions
0-5 years of experience
Entered patient medical charges using ICD-9 coding and billing system
- Verified each patient's demographic information at registration and updated electronic medical record as necessary
- Managed doctors schedules for appointments
- Trained new employees for check-in and check-out processes
- Loaded and verified patient insurances
- Scanned and attached documents into patient electronic medical records
- Collected patient co-pays and posted to patient accounts
- Answered incoming phone calls
0-5 years of experience
- Scheduled patients' appointments and signed all visitors in and out of the medical office
- Organized and maintained files and records of patients' medical history
- Administered phone calls to and from patients with questions or concerns
6-10 years of experience
Responsible in checking in and checking out patients, verifying insurance, collecting any payments owed and balancing at the end of the business day.
- Scheduling, canceling and rescheduling patient appointments.
- Work with pipeline report and contact patient for appointment reminder.
- Act as a liaison with Hospital or outpatient facility and Patient to coordinate any necessary procedure or testing necessary.
- Updating and creating any medical office forms using word document software.
- Filing and retrieving medical records.
6-10 years of experience
Greeting, gathering and verifying patient information
- Verifying insurance and imputing information with proper ICD9 and CPT coding
- Scheduling and confirming appointments
- Generating patient referrals to see specialists, surgeries and/or for diagnostic procedures
- Maintaining confidential medical record with accordance to HIPPA
- Advising patients on concerns and pending procedures.
0-5 years of experience
Pulled and filed medical records
- Called patients to remind them of appointments
- Mailed and faxed correspondence to patients and Physicians'
- Looked up patient co-pay eligibility for Blue Cross Blue Shield
- Data entry of patient information into the computer using the Greenway software
- Mailed out new patient packets
- Answered phones, assisted callers, and took messages
- Created new patient charts and verified all documentation
0-5 years of experience
- Traveled to referring Physicians' locations, to qualify patients for trials studies.
- Checked patients in and out, scheduling follow-up appointments as indicated.
- Filed regulatory forms, documents, and correspondence, per FDA regulations.
- Documented all physical conditions reported by patients in medical files.
- Checked and responded to trial sponsors' e-mail messages throughout the day.
0-5 years of experience
Greet and direct all patients and visitors upon arrival
- Comfort patients by anticipating anxieties, answering questions and maintaining the reception area
- Check-in all patients by updating and recording demographics, insurance, personal and financial information for each patient into the office computer system
- Answer telephone calls and, screen and direct calls, take messages for the staff and provider and provide callers with requested information when appropriate
- Communicate with providers and medical support personnel on a regular basis to resolve patient issues and answer questions and concerns
- Manage computerized and manual scheduling, billing, and health insurance records
- Accept and record patient charges, including co-pays, payments and other forms of financial transactions
- Protect patients' rights by maintaining confidentiality of personal and financial information
0-5 years of experience
Schedule medical appointments according to AF regulations for patients
- Manage and create patient schedules for medical doctors/providers
- Liaise with pharmaceutical and medical staff to relay patient communications
- Provide customer assistance according to patient needs
0-5 years of experience
Assisted in the implementation of new financial office policies and procedures.
- Provided excellent customer service in the front office as a receptionist and scheduler.
- Data entry EMR (Electronic Medical Records) and accounts receivable.
- Insurance verification and patient records update.
0-5 years of experience
Registered patient with and without appointments
- Confirmed all insurance information by using EVS or Navinet
- Collected all patient co-payment
- Pulled and filed charts for reports and Labs
- Purged every year sending charts to storage facility
- Called patient day before to confirm appointment
- Copy chart for release of information
- Cover operator with multiple phone lines when needed
0-5 years of experience
Schedule patient appointments
- Welcome and greeted all patients and visitors, in person or over the phones
- Answering phones, screening calls and taking messages
- Taking and documenting medical insurance information
- Maintaining patient records
- Handling medical insurance co-payments
0-5 years of experience
Maintains patient files and retrieves files for scheduled appointments
- Files all patient data upon receipt of information
- Created files for new patients
- Answering multi-line phones
0-5 years of experience
- Answer phones in a busy pediatric practice
- Schedule appointments using Advanced MD
- Pulling Charts, completing the Source Documents and filing
- Excellent communication skills with patients and staff
