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0-5 years of experience
Managed health services activities, including plans/operations, personnel management and medical staffing for a population of 1200 service members.
- Provided oversight and guidance for 1200 medical records to ensure compliance with regulatory statutes.
- Responsible for organizations manning document, resulting in utilization of a new personnel system four months early.
- Drug Demand Program Manager, brokered relationship with outside agencies which increased process effectiveness.
- Managed and executed $35K fiscal budget for medical office.
- Designed readiness tracking tool to ensure unit efficiency for 96 medical personnel.
0-5 years of experience
Promoted in eight months to Medical Evaluation Board Department at Fort Sam Houston. Completed important documentation for soldiers when referred by physicians and commanders to obtain medical resources for individuals unable to perform duties. Effectively handled 50 - 60 cases daily while the standard was 20.
- Became one of 30 Certified Physical Evaluation Board Liaison Officers (PEBLO).
- Utilized military health system software to pull medical records and submitted to Veteran Affairs for review.
- Partnered with Veteran Affairs and Department of Defense personnel to secure most appropriate and timely resources to aid in improvement of soldiers' health.
- Communicated thoroughly with Case Managers to keep them abreast of evaluation appointments and consults.
- Developed relationships and demonstrated compassionate care for wounded soldiers.
0-5 years of experience
Develop and direct facility-wide emergency and disaster contingency plans, incorporating national, network, and local standards. Execute data collection and analysis strategy for all aspects of telehealth program evaluation. Execute policies and protocols for successful delivery of telehealth applications.
- Improved access to rural and highly rural veterans to healthcare services via telehealth initiatives.
- Achieved compliance with internal and external (Joint Commission) accreditation processes, as well as Health Information Portability and Accountability Act (HIPAA) and other VHA directives and guidance.
- Served as a technical consultant for facility telehealth use, including staff training, pilot testing, and new long-distance care models, and multisite coordination.
- Increased reliability by collaborating with staff in the development, implementation, and operation of applications, and connectivity of wide area network (WAN), local area network (LAN), and bandwidth issues.
0-5 years of experience
- Managed a Dental Company; planned, implemented and evaluated training for a team of 63 employees.
- Planned dental treatment support for reintegration and humanitarian missions for 2800 patients.
- Provided operational over site of three dental treatment platoons.
- Performed periodic inspections to ensure Safety, Quality Improvement, Infection Control and compliance on OSHA guidelines.
- Prepared analytical reports to improve efficiency and quality care.
- Directly supervised Human Resources Department staff and Platoon Sergeants.
0-5 years of experience
- Responsible for planning, controlling, directing, organizing and implementing all medical administrative, operational, training and personnel activities designed to ensure medical readiness of the unit
- Managed medical service personnel in planning, providing and evaluating patient care activities and related training programs, both on the aircraft and on the ground.
- Conducted statistical analysis and identified trends in core competencies, crew currencies, and proficiencies.
- Developed, consolidated and complied data, evaluated programs effectiveness, and prepared reports to brief executive management teams at the squadron, group and wing level as well as higher headquarters
- Helped to manage unit's medical and non-medical supply/equipment accounts
0-5 years of experience
Developed policies for coordinating patient referrals. Provided vital quality assurance and volume indicator data in support of any Host Nation Contracting efforts.
- Consulted and collaborated with other members of the health care team to determine best plan of care for the patient.
- Prepared reports, which identified patterns of care and outcomes.
- Involved in patient care in a cost-effective manner by utilizing the resources provided by case
0-5 years of experience
I utilized Lean Six Sigma and VATAMMCS principles to improve administrative and clinical processes.
- Detailed to the Prosthetics Department to redesign work processes and provider service level leadership; currently fulfilling both positions.
- Coordinated a week long yellow belt training session for facility employees.
- Selected for a regional collaborative to reduce missed opportunities.
- Monitor performance data across the facility and recommend solutions.
- Creating a Systems Redesign Committee and charter.
- Active planning member for the VISN 18 Process Improvement Expo with two facility submissions.
- Responsible for the PI section of The Joint Commission review.
0-5 years of experience
Education, consultation, sales, for entire product line of Purdue products.
- Specialized position (one of 25 in a field sales group of 600), concentrating on VA Systems, HMO's, Hospices, Long-term care facilities, and Closed provider pharmacies.
- Management of large geographic territory ( most of New York and Northern P.A.).
- Significant market share increase with .5 million $'s in sales.
- Adjunct consultant to district colleagues.
0-5 years of experience
Mass Market sales to Internal Medicine, Family Practice.
- Specialty Sales to Endocrinology, Rheumatology, Dermatology & Podiatry
- Collaborative programming and Mass Market support
- Managed Care Specialist for mass market pull through initiatives
- President's Club #6 in the East for sales.
6-10 years of experience
Interpret and implement Article 18 Public Health Law to ensure Providers' compliance with applicable State regulations governing Adult Care Facilities in NY State.
- Advise and educate ACF administration on food service standards for adult homes in areas of care, menu planning, preparation and service to ensure nutritional adequacy, and staffing needs
- Conduct Part 14 Food Sanitation Surveys to evaluate purchasing practicing, storage and refrigeration; food preparation, food service, methods, time and temperature evaluation; dishwashing; sanitation and safety.
- Direct the facility on how to correct violations.
- Review the facility Plan of Correction to ensure that appropriate corrective actions are being taken to correct the deficient practice.
- Advise facility administrators on the utilization of community resources and agencies.
0-5 years of experience
Ensured projected billed and collected monthly goals are achieved.
- Obtained knowledge of Medicare, Medicaid, and private insurance billing procedures and regulations.
- Knowledge of accounts receivable follow-up process.
- Developed departmental monitoring tools to assist in the decrease of the AR.
- Assist surrounding hospitals, within the area, with implementation of departmental monitors to assist in monitoring AR.
0-5 years of experience
State health systems representative on all Army Medical Department (AMEDD) related matters in administration and management of medical programs throughout state.
- Provide guidance and assistance on healthcare policies concerning medical screenings, evaluations, and initiating care for National Guard personnel.
- Establish and maintain programs for medical/dental treatment of Soldiers and Post Deployment Health Reassessment programs.
- Serve as primary point of contact between military personnel, military treatment facilities, civilian sources of care, and National Guard Bureau.
0-5 years of experience
Responsible for establishing a safe, well maintained working environment & managing traffic control during all phases of construction.
- Perform job hazard analysis, conduct job specific preparatory phase meetings, issue required permits and mandate utilization of proper safety equipment.
- Inspection of site grounds, material/equipment, monitoring operations, enforcing OSHA safety rules & regulations, complying with environmental policies & mitigating hazards.
- Provide proper safety training, investigate incidents, completing and submitting reports.
0-5 years of experience
Obtained Program and Project Management Certification from the Federal Acquisition Center (FAC-P/PM).
- Served as the Project Manager for the Clinical Information Systems implementation for the Network. This is a clinical application for all Intensive Care Units and operating theaters within the Network (at each Health Care System).
- Lead Network team for the development of a Network application for the Robert W. Carey Award application, including the compilation of each programmatic area into a cohesive document. (This is a VA Award based upon the Malcolm Baldrige criteria)
- Coordinated with Regional OI&T during the development of the VISN 17 DataMart; this required significant collaboration with individual stakeholders and subject matter experts to ensure that access, privacy, and functionality were preserved across the Network.
- Educator: Developed and presented presentations on three separate topics to a national multi-disciplinary audience: Clinical Information Systems Implementation, outlining weaknesses and strengths in the process; development of a Network level Informatics Office and DataMart, identifying the synchronized plan to develop the office and address Network-wide weaknesses in performance management; and the benefits of utilizing the VistaWeb application in enhancing the overall continuum of care for the Veteran.
- Provided support to various programs in the areas of quality and performance and other programmatic functions within Quality Management Office.
- Administration of the [company name] for the Network, supervising a staff of nine (9).
- Developed and provided consultative and educational services to the health care systems for process improvement of greater than 100 Network-wide performance measures.
- Maintained numerous spreadsheets and databases used to monitor the overall performance of the organization, including inpatient and outpatient clinical measures.
- Provided strategic planning guidance to augment and support the Network-wide strategic plan.
- Provided comprehensive oversight, including performance appraisals, policy development, strategic planning initiatives, and education and resource management.
0-5 years of experience
- Managed NAVAHCS Telehealth program at VA Medical Center and 7 outlying rural Community Based Outpatient Clinics
- Supervised 7 Telehealth Clinical Technicians, 5 Registered Nurses and 2 Program Support Assistants
- Responsible for overall planning, coordination, implementation, management, and evaluation of Telehealth clinical applications, with particular emphasis on improving access to Veterans identified as "rural" and "highly rural".
- VA Telehealth includes Clinical Video Telehealth (CVT, live encrypted video between clinicians and patients); Store and Forward Telehealth (SF, secure storage and transfer of images such as Telepathology, Teleretinopathy and Teledermatology), and Home Telehealth (HT, data monitoring with potential for both CVT and SF into Veteran homes).
- Worked closely with network and facility leaders and staff in various clinical specialties to incorporate new concepts and programs into existing systems, and provides education and training to all facility staff impacted by program, role, or technology changes. In cooperation with the VISN Telehealth Coordinator and facility leadership; develops, refines, implements and evaluates a comprehensive strategic plan for all Telehealth programming in the facility organization.
- Developed and maintained Memorandums of Understanding and Telehealth Service Agreements between NAVAHCS and other VA health care system facilities in relation to Telehealth services and specialties
- Organized and facilitates the station eHealth Committee as well as other committees and task forces as assigned. Provides leadership and expertise to committee, study group, and project assignments; developing data, forming plans, and preparing position papers which impact Telehealth planning. Makes recommendations that may have a direct and substantial effect on site care operations and on the Veteran population served. Engages in outreach planning and activities, including working with potential non-VA community planners in efforts to improve access to rural and highly rural Veterans to health care services via Telehealth initiatives and programming
- Responsible for budget planning, monitoring and execution for Telehealth fund control point. Assists Primary Care Business Manager in managing 3 other fund control points within the Primary Care Service Line.
0-5 years of experience
Counsels military personnel from uniformed services and their families on the (IDES) Integrated Disability Evaluation System; on their rights, benefits, privileges and obligations.
- Coordinates evaluation appointments and schedules follow-up appointments for approved line of duty injuries and establishes meeting schedules. Maintain and safe guards both hard copy and electronic medical information.
- Assists in preparing appeals, rebuttals and coordinates the assignment of soldier's legal counsel. Coordinates appropriate referrals related to benefits. Coordinates the processing of medical boards on personnel assigned to the uniformed services who are being treated for medically unfitting conditions.
- Advises the soldier of the necessity of obtaining sufficient documentation concerning the soldier's ability to perform military duties and the severity of the disease or injury. Ensures that the soldier understands their obligation to respond to the findings within prescribed timeframes.
- Makes entries and updates to the appropriate automated databases as the case progresses through the IDES process. Provides statistical information to MTF/Medical Command on the status of MEB/PEB processing effectiveness, resourcing and congressional purposes. Generates standard management reports and charts.
- Responsible for preparation and conducting various briefings and training relevant to the IDES process, to the installation leadership and various stakeholders.
- Track all assigned cases, analyzes performance against established metrics, analyzes available data using various statistical analytic tools, measuring means, trends, statistical deviations, and pie charts to convey ideas related to the IDES processing events. Provides, reports, briefings, training and responds to inquires from senior leaders.
- Identifies problems and recommend changes and improvements to the organizations processes and services.
6-10 years of experience
- Provides administrative expertise in areas of human capital and operations management, strategic planning, budget management, and logistics management for the Immunization Healthcare Center Regional Clinic at Naval Medical Center San Diego.
- Provide clinical administrative support in all areas of implementation, including vaccine demand and distribution, monitoring of compliance, monitoring adverse events, immunization program management and marketing endeavors. Responsibilities include reviewing and interpreting Federal, DoD and Service regulations, directives and instructions, applying clinical educational programs and tools.
- Establish and maintain liaison with counterparts in agencies related to the assigned area; develop educational programs to enhance staff competencies and level of expertise to personnel within the organization to keep staff members abreast of immunization updates.
- Plans and oversees training, outreach and education efforts from identified opportunities, including departmental meetings, provider lectures, in-services, workshops, health fairs, site activities, and professional conferences.
