Medical Clerk, Veterans Administration
Florida. Manages workload upon receipt and identify priority, process and transcribe a variety of paperwork, prepare appropriate forms, enter pertinent data into the computer, schedule and arrange appointments to avoid conflict in patient treatment, greet and direct patients and their families, answer and screen all incoming phone calls from new and existing clients, and provide clients with accurate information regarding available services.
- Manages database for the Patient Aligned Care Team; ensures that over 200 diabetic patients are managed without incident; works daily with Microsoft Office
- Created 6 macros for a database system to run reports and prepare for the next business day
- Developed a check out system for patient management; ensures 100% accuracy for future appointments
- Completed over 5000 physician directed orders to ensure proper follow up care of the patient