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Automotive Service Technician Resume Samples
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Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Technician Certification
Automotive Service Technician
Gathered customer complaint and verified with proper inspection and initial diagnostic test
- Communicated clearly to the client about the diagnosed problems and the adjustments or repair accomplished to restore it
- Completed job order and updated with information on parts replaced to ensure proper billing.
- Performed tune up procedures on vehicles brought in for regular checks
- Adjusted, tested and repaired gas and rotary engines, steering systems, braking systems, drive trains, vehicle suspensions, electrical systems, wheel re-alignment and air-conditioning systems, mechanical systems, cooling systems.
- Conducted troubleshooting and Pinpoint test, interpreted schematic diagrams (electrical and mechanical)
- Performed code reading, calibrations and system programming and reprogram.
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Technician Certification
Automotive Service Technician
Gathered customer complaint and verified with proper inspection and initial diagnostic test
- Communicated clearly to the client about the diagnosed problems and the adjustments or repair accomplished to restore it
- Completed job order and updated with information on parts replaced to ensure proper billing.
- Performed tune up procedures on vehicles brought in for regular checks
- Adjusted, tested and repaired gas and rotary engines, steering systems, braking systems, drive trains, vehicle suspensions, electrical systems, wheel re-alignment and air-conditioning systems, mechanical systems, cooling systems.
- Conducted troubleshooting and Pinpoint test, interpreted schematic diagrams (electrical and mechanical)
- Performed code reading, calibrations and system programming and reprogram.
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Service Technician
Maintained service requirements of vehicles; washed, polished and performed inspections
- Assisted with removing engines, replacing transmissions, and repairing minor electrical issues
- Retrieved and dropped off clients to and from desired locations and stored customer vehicles
- Provided oil, tire, brake, and filter changes also scheduled and confirmed appointments
Candidate Info
years in workforce
year at this job
High School Diploma
Criminal Justice
Automotive Service Technician
Diagnosing and correcting automotive problems, including but not limited to, engine and transmission performance, suspension, brakes, HVAC, and electrical systems.
- Expert troubleshooter.
- Consistently produced 50 plus billable hours per week.
- Simultaneously completed 200 hours of continuing education in GM Service Technical College.
- Appointed as personal technician to the owner of Faulkner Buick GMC
Candidate Info
years in workforce
year at this job
High School Diploma
Automotive Mechanic
Automotive Service Technician
Performed Technician duties as required by procedure, such as changed oil and oil filters, replaced or rotated tires, balanced tires,
repaired flats, and tested and installed batteries.
- Ensured a safe and clean environment by maintaining safety standards, maintenance, and cleanliness.
- Completed and maintained required paperwork, reports, and logs.
- Maintained inventory
Candidate Info
years in workforce
years at this job
High School Diploma
Mechanical Engineering
Automotive Service Technology
Automotive Service Technician
Diagnosed and repaired European, Asian, and Domestic automotive vehicles
- Provided detailed inspections of vehicles to make recommendations of needed repairs
- Communicated to customers the diagnosis and repair procedure to remedy concerns
- Communicated with parts vendors and placed orders for parts
- Wrote up invoices and collected payments
- Organized and cleaned shop regularly
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Service Technician
Eleven years of experience at GM Certified/Business Elite/Mark of Excellence dealership.
- ASE certified in steering, suspension, and brakes.
- Completed 90% of required GM training.
- Proficient in the use of ERAlink, MPI, and ALLDATA programs.
- Specialized in steering/suspension, front-end alignments, and installation of accessories.
- Performed all assigned vehicle repair and maintenance work in accordance with dealership and factory standards.
- Carried out inspections of completed repairs to ensure that the vehicle was safe to be driven.
- Followed safety policies and procedures.
- Organized, cleaned, and maintained safe work bays.
Candidate Info
years in workforce
years at this job
Diesel Mechanics
Automotive Service Technician and Mechanic
- Maintained an entire fleet of military vehicles for the units overall combat readiness
- Maintained repair records for every vehicle in the fleet under my command
- Ordered and organized all parts required to repair all vehicles
- Lead a four man maintenance team
- Counseled and supervised all members of my team
- Maintained and kept 100% accountability of $600 thousand of equipment
Candidate Info
years in workforce
years at this job
Automotive Service Technician
- Assisted technicians and performed other duties as directed
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires
- Computed sales prices, totaled purchases and received and processed cash and credit payments
Candidate Info
years in workforce
years at this job
Cdl
Ged, Certificate: Building And Apartment Maintencnce
Automotive Service Technician
- Performed work as outlined on the repair order with efficiency and accuracy, within the accordance of dealership and factory standards.
- Examined vehicles and determined if additional safety or service work was required.
- Performed road test on vehicles when required or refer to the test technician, while keeping in mind that the customer vehicle should not be used for personal errands.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
- Assisted mechanics and performed other duties as directed
- Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires
- Computed sales prices, totaled purchases and received and processed cash and credit payment
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Service Technician
Handles the task of performing minor and major fixes on a multitude of automotive equipment and vehicles.
- Handles the task of troubleshooting and repairing various systems and components.
- Task leader responsible for providing work instructions to 5 maintenance personnel.
- Responsible for the scheduling of vehicle services.
- Proven knowledge of preventive maintenance, break down repair and troubleshooting of automotive vehicles.
- Strong ability to reference interprets and apply information disseminated from mechanical, electrical and other relevant automotive schematics.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
Serviced A/C, heating, engine cooling and electrical systems.
- Repaired and replaced belts, hoses and steering systems
- Removed and replaced tires, shocks, struts and brakes.
- Removed and replaced timing gears and timing belts.
- Maintained parts inventory and ordered parts on a daily basis.
- Utilized strong customer service and communication skills to generate repeat business and customer loyalty.
Candidate Info
years in workforce
year at this job
Associate of Science
Automotive Service Technician
Conduct a daily average of 40 oil changes
- Service rear differential, transmission, radiator, and fuel system cleaning
- Recommend and explain services to guests
- Diagnosed check engine light with OBII diagnostic tool
- Receive and sort inventory every Monday and Wednesday
- Enforce a "15 minutes or less" guarantee for guests oil changes
- Advise guests on work performed, overall vehicle condition, and recommended preventive maintenance services
Candidate Info
years in workforce
months at this job
Automotive Program Studies
Automotive Service Technician Internship
General automotive repair work & inspections
- Mounted, rotated, repaired and balanced tires & Front End Work / checked automobiles for recall issues
- Performed oil changes and basic tune-up's
- Kept shop clean and organized
Candidate Info
years in workforce
year at this job
Toyota/lexus/scion/and Hino Vehicles
Apprentice Automotive Service Technician(lube/brake/alignment/smog/diesel)
Made minor adjustments and repairs on equipment (such as repairing and/or replacing tires, head and tail lamps, exhaust components, windshield wipers, and brakes).
- Checked equipment for defects (such as cracked or broken hoses or belts, worn tires, and inoperative lights).
- Tested and drove vehicles to assure proper working order.
- Cleaned garage area and maintained shop equipment.
- Checked and refilled fluid levels and changed oil and filters, removed and replaced batteries, as necessary.
- Performed other related duties as assigned.
- Assist senior technicians in performing other maintenance related tasks on automotive/diesels vehicles
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Service Technician
Performed vehicle diagnostic inspections and repair of vehicles.
- Performed general maintenance of vehicles: oil changes, fluids check, filters, radiators, sparks plugs, brakes, and transmissions.
- Checked and replaced fluids, tested battery, tire repair and air pressure or new tire replacement, rotate and balance.
- Provided and activated fuel pump service, and responsible for providing map directions to customers visiting in the area.
- Provided quality customer service in a timely order.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
- Diagnosed and checked gas, electric automotive equipment and elements to resolve repairs
- Repaired and fixed particular equipment
- Constructed, produced and changed new tools, engine elements and mechanical tools
- Handled the tasks of performing minor and major fixes to different automotive equipment
- Responsible for maintaining and running devices, machines and computerized parts used in maintenance and repairs of equipment
- Handled the tasks of repairing and troubleshooting various systems and components
- Estimated labor work orders, cost of materials /labor and kept simple records. Prepared reports as required.
- Trained and provided work instruction to Attendants or Assistant Automotive Technicians
- Construct, Fabricate and modify special or new equipment, engine and mechanical parts
Candidate Info
years in workforce
years at this job
High School Diploma
Engine Performance
Aircraft Assembly Technician
Automotive Service Technician- Self Employed
Demonstrated experience of automotive equipment mechanics including electrical systems, brake and engine.
- Deep experience inspecting and diagnosing mechanical and electrical malfunctions
- Remarkable ability to operate and maintain hand and power tools.
- Experience in auto body mechanical work.
- Proven customer service and organizational skills
- Collected and arranged reports, records, and data
- Able to answer phone calls and greet customers efficiently.
Candidate Info
years in workforce
months at this job
High School Diploma
Automotive Service Technician
Organizes work by reviewing daily requirements; checking and gathering supplies
- Completes vehicle service requirements by washing windows, lubricating, changing filters, tires, and belts, keeping coolant, window cleaner, and tire air up to level, etc.
- Stores and retrieves vehicles by driving and parking vehicles
- Secures vehicles by locking doors, windows, and trunks; observing and reporting suspicious persons and incidents
- Maintains safe environment by watching out for pedestrian traffic; following standards and procedures; complying with traffic and driving regulations
- Updates job knowledge by participating in educational opportunities; reading service publications
- Accomplishes maintenance and organization mission by completing related results as needed
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Service Technician
Tested motor vehicles and diagnosed the causes of any malfunctions.
- Checked engine lights, air bag systems, transmission fluids and filters.
- Conducted brake, engine, front end steering, suspension and heating and cooling repair.
- Carried out inspections of completed repairs and road tested vehicles to ensure that the vehicle is safe to be driven.
- Performed routine oil changes.
Candidate Info
years in workforce
years at this job
Ase Certified /automotive
Automotive Service Technician
Perform regular maintenance, such as oil changes and tire repairs, diagnose more complex problems, and plan and execute vehicle repairs.
- Work with integrated BMW electronic systems and computers regulating vehicles and their performance
- Also working with electronic diagnostic equipment and digital manuals and reference materials.
- BMW Certified
- Towing and Recovery
Candidate Info
years in workforce
years at this job
High School Diploma
Engine Performance
Aircraft Assembly Technician
Automotive Service Technician- Self Employed
Demonstrated experience of automotive equipment mechanics including electrical systems, brake and engine.
- Deep experience inspecting and diagnosing mechanical and electrical malfunctions
- Remarkable ability to operate and maintain hand and power tools.
- Experience in auto body mechanical work.
- Proven customer service and organizational skills
- Collected and arranged reports, records, and data
- Able to answer phone calls and greet customers efficiently.
Candidate Info
year in workforce
year at this job
Automotive Technology Program
Business Management
Mechanical Engineering
Apprentice Automotive Service Technician
- Assisted mentor in all aspects of automotive repair and maintenance.
- Performed brake jobs, tune-ups, and maintenance fluid flushes.
- Performed campaign / recall work.
- Attended and participated in GM factory Interactive Distant Learning, and Electronic Systems Training.
- Learned to read and interpret repair orders, verify customer concerns, diagnose and troubleshoot problems, perform and verify repairs, and record all work performed on the repair order.
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Technology
Automotive Service Technician / Service Writer
Performed functions of both service consultation and automobile repair for store location.
- Performed both daily store opening and closing duties of location.
- Completed some daily cash register, credit payment, and sales transaction paperwork.
- Conducted service repair estimates for customers.
- Performed vehicle repair inspections for customer estimates.
- Interacted with customers explaining vehicle repair estimates and repair process.
- Completed approved vehicle repairs for customers including tires, brakes, engine diagnostic, engine repair, electrical diagnostic, electrical repair, cooling system service and repair, a/c system service and repair, suspension system diagnostic and repair, driveline service and repair, engine replacement, vehicle alignment, etc. for import and domestic automobiles, light and heavy duty trucks
- Provided customer consultation to vehicle repairs and any other questions.
- Performed both NC automobile safety and emissions inspections.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
- Diagnosed and repaired automobiles including: o Engines, transmissions, hydraulic systems, pumps, suspension components, electrical systems, ect.
- Mounted, balanced and rotated tires.
- Performed paint and body work.
- Fabricated, welded and brazed various metals as needed.
- Trained to use cutting tools such as: o Torch, grinders, reciprocating, circular and band saws
- Altered and designed sheet metal with a bend-roll-shear machine and other various tools.
- Moved heavy pieces of automotive and other types of machinery and equipment
- Collected salvageable materials
- Transported work tools and repair parts, supplies, equipment, furniture and other items in pick up and cargo trucks of up to 5 ton capacity.
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Repair And Services
Automotive Service Technician
Diagnose, repair, and maintain Ford and Kia manufactured automobiles and trucks.
- Provide excellent customer service by providing detailed and knowledgeable estimates to clients in a timely manner.
- Responsible for inspecting and testing new vehicles to be sold at dealership.
- Continuously learning new technical information and techniques in formal training sessions in order to provide the best quality of work.
Candidate Info
years in workforce
years at this job
Business Management
Automotive Service Technician
- Tested drove vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices. Repair, reline, replace, and adjust brakes. Examined vehicles to determine extent of damage or malfunctions.
- Followed checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas. Follows all safety practices as outlined in policy and procedures.
- Conferred with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
- Performed routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Examined vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs. Removed and replaced defective mufflers and tailpipes.
- Repaired or replaced defective ball joint suspensions, brake shoes, or wheel bearings.
- Inspected and test new vehicles for damage and record findings so that necessary repairs can be made. Tuned automobile engines to ensure proper and efficient functioning.
- Repaired, replaced, or adjusted defective fuel injectors, and gasoline filters.
- Tested electronic computer components in automobiles to ensure proper operation.
Candidate Info
years in workforce
years at this job
Associate of Applied Science
Automotive Service And Repair
Tire and Lube Automotive Service Technician
Oil changes to include lube, oil, and filter, vacuum inside the vehicle, wash the front windshield, tire pressure check and adjustment to vehicle specs, air filter, top off the washer fluid, and check/change wiper blades.
- Tire services to include rotate and balance, tire repair through the use of a drill and a pull through patch/plug combo, tire sales and installation, pressure checks/adjustments per customer request.
- Battery services to include sales, installation and diagnostic checks.
- Headlight restorations using the 3M Brand kit.
- Fuel Injection service using a kit that plugs into an existing vacuum hose in the intake manifold and a gas treatment that pours into the fuel tank.
- Retail sales floor when needed to include but not limited to stocking shelves, reading Plan-O-Grams, merchandise reset, sweeping, spill cleanup, assisting customers with purchase decisions, etc
- Push carts when needed.
- Other duties as assigned.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
Performed all routine maintenance on cars and trucks.
- Performed diagnostics and repairs to solve customers concerns.
- Performed a multi-point inspection on every vehicle and advised on needed repairs.
- Performed state inspections.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
Diagnosed and checked electric automotive equipment, systems and elements to resolve repairs
- Constructed, produced and changed new tools, engine elements and mechanical tools
- Responsible for maintaining and running devices, machines and computerized parts used in maintenance and repairs of equipment
- Handled the tasks of repairing and troubleshooting various systems and components
- Construct, Fabricate and modify special or new equipment, engine and mechanical parts
- Responsible for checked defected equipment like broken or cracked hoses or belts, inoperative lights and worn tires
- Replaced and removed batteries
- Responsible for assisting with repair of mechanical tools
Candidate Info
years in workforce
years at this job
Social Work
Automotive Service Technician
Performed Preventive Maintenance Service.
- Performed diagnose and routine check- up for all types of Core Brand GM vehicles such as, Chevrolet and GMC gasoline and diesel engine.
- Performed engine overhaul, transmission overhaul, differential overhaul, check Power Train, suspension system and Brake system.
- Diagnose mechanical and electrical related problems and repairs respectively.
- Make minor adjustments and repairs on equipment (such as repairing or replacing tires, head lamps and tail lamps, muffler clamps and balancing wheels).
- Operate Special Tools such as Tech2 & MDI, Re-programming of ECM & BCM.
- Estimate for scope of repair to be submitted to Service Advisor for customer approval. Coordinate with workshop supervisor and service advisor regarding status and update of repair works.
- Performed other related duties as assigned.
Candidate Info
years in workforce
years at this job
Automotive Certified
Business Management
Automotive Service Technician
- Oriented and instructed new employees on Nissan policy and procedures.
- Served as shop foreman help new employees that were not able to resolve issues.
- Problems solve and fix problems with precision
- Worked on projects to promote and produce critical thinking skills on diagnosing automotive operations.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
Check and diagnose all types of automobiles and systems to resolve needed repairs.
- Perform minor-to-major fixes to automobiles. (Include brake work, water pumps, alternators, tune ups, engine overhaul.)
- Rebuild and repair engines.
- Run and maintain devices, machines and computerized system uses to utilized in repairs and maintenance.
- Troubleshoot and repairs system and components.
Candidate Info
years in workforce
years at this job
High School Diploma
Certificate
Automotive Service Technician
Organize work by reviewing daily requirements; checking and gathering supplies.
- Complete vehicle service requirements by washing windows, lubricating, changing filters, tires, and belts, keeping coolant, window cleaner, and tire air up to level, etc.
- Keep vehicles presentable by washing and polishing exterior; vacuuming and polishing interior, removing waste.
- Store and retrieve vehicles by driving and parking vehicles.
- Secure vehicles by locking doors, windows, and trunks; observing and reporting suspicious persons and incidents.
- Maintain safe environment by watching out for pedestrian traffic; following standards and procedures; complying with traffic and driving regulations.
- Update job knowledge by participating in educational opportunities; reading service publications.
Candidate Info
years in workforce
years at this job
Finance
Automotive Service Technician
- Provide customers with excellent service by describing and explaining problems associated with their vehicles
- Earned reputation for solving problems that other technicians could not solve
- Developed new techniques to improve service times and lowering the chances of any damage to customer vehicles
- Train new employees in effective use of equipment and service strategies
- Keep track of inventory and sort new inventory into designated areas
- Suggest customers with services based on budget and neccessity
Candidate Info
years in workforce
year at this job
Computer Information Systems
Associate of Science
Automotive Service Technician
- Responsible for identifying potentially dangerous mechanical conditions in motor vehicles.
- Responsible for interpreting a customer complaint so that an accurate diagnosis may be rendered.
- Responsible for correcting the issue as per rendered diagnosis.
- Performed small services such as basic illumination (bulbs and fuses, etc), battery replacement, engine lubricant replacement, etc.
- Rendered electrical and computerized engine management systems repairs; entailed reading schematic diagrams and interfacing with the vehicle's computer control system via OBD I and OBDII connections.
Candidate Info
years in workforce
year at this job
High School Diploma
Automotive Service Technician
Deliver services and inventory tracking. Interact extensively with customers, answering questions and recommending products that meet their needs.
- Check the condition of the vehicle and pin point any parts that require maintenance and repairs.
- Explain vehicles technical problems to the customer and get their approval in order to carry out those repairs.
- Fuel systems, tire rotations, oil changes etc.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
Automotive Service Technician
Learn how to diagnose and repair basic systems to become certified in a minimum of 5 areas with a preference for brakes, alignments, suspensions
- Change oil and filters
- Install batteries and check
- Install and perform tire maintenance
- Install parts which include shock absorbers and exhaust systems
- Road test vehicles
- State Inspection
Candidate Info
years in workforce
months at this job
Associate of Science
Automotive Service Technician
Provide bumper to bumper service
- Provide Diagnosis and repair for A/C and drivability issues
- Responsible for getting information and parts request to service manager
- Responsible for shop paperwork associated with service
- Primary tech responsible for 90% of all repairs
Candidate Info
years in workforce
years at this job
Business Communication
Automotive Service Technician Instructor
Instruct students about the basics of the auto repair industry
- Monitor students learning and classroom attendance
- Created lesson plans for the class being taught
- Taught classes in Brakes, Steering and Suspension, Electrical, Transmissions, and Engine Performance
- Reported student progress to administration
- Facilitate learning by having hands-on activities
Candidate Info
years in workforce
year at this job
Ase
Automotive Service Technician
Inspect and diagnose gas automotive equipment systems
- Install and repair special equipment
- Operate and maintain tools, machinery and computerized systems used in maintained and repair of automobiles
- Troubleshoot and repair minor automotive systems
- Estimate cost of materials and labor for work orders
- Keep simple records and prepare reports
Candidate Info
years in workforce
years at this job
Science
Automotive Service
Automotive Service Technician
Test parts and systems to ensure that they are working correctly.
- Use Computerized Diagnostic equipment to identify mechanical problems.
- Follow checklists to ensure that all critical parts are examined.
- Test and lubricate the vehicle's engine and other major components.
- Perform basic care and maintenance, including oil changes, tuneups, and tire rotations.
- Disassemble and reassemble parts.
- Explain to clients their automotive problems and the repairs done on their vehicles.
Candidate Info
years in workforce
year at this job
Automotive
Automotive Service Technician
- Performed full service automotive repair on various vehicles.
- Performed full service automotive repair on high-end and classic cars.
- Carried out one on one customer counseling on the needs of their vehicle.
Candidate Info
years in workforce
years at this job
High School Diploma
Automotive Technology
Automotive Service Technician
Diagnosed complaint while using various tools & testing procedures
- Obtained technical data such as; wiring, repair procedures, and specifications
- Managed multiple repair tasks
- Coordinated workload among fellow technicians
- Assisted Senior Automotive Technicians in vehicle repairs such as brakes, engine & transmission
- Provided training for new technicians
- Ensured that every customer had a positive and smooth experience
Candidate Info
years in workforce
years at this job
Automotive Technology
Automotive Service Technician
Diagnose and repair accepted service on customer vehicles
- Maintain mechanical service tools on daily basis
- Operate customer vehicles in a clean and secure manner
- Support customer relations by efficiently responding to customer inquires
- Advise clients on work performed
- Write estimates of recommended work
Candidate Info
years in workforce
months at this job
Associate of Applied Science
Automotive Service Technician
Diagnose and repair vehicle automotive systems including flushes, oil changes, etc.
- Light Mechanical Repairs including Suspension, Brakes, and Engine.
- Determine repairable tire conditions and make such repairs.
- Mount and Demount of tires of any size.
- Operate cutting torch and welding machine.
Candidate Info
years in workforce
years at this job
Automotive Service Technician
- Check and diagnose electric automotive tools, elements and systems to resolve needed repairs.
- Perform minor-to-major fixes to automotive electrical equipments.
- Produce, construct or alter new or particular tools, mechanical elements as required.
- Fix and repair particular electrical equipment.
- Run and maintain devices, machines and computerized system utilized in repairs and maintenance of equipment.
- Troubleshoot and repairs system and components.
More Automotive Service Technician
Resumes
Automotive Service Technician Resume Success Stories
Automotive Service Technician Duties and Responsibilities
While the automotive service technician's responsibilities can change from day to day and level of experience, most share several essential duties:
Perform Maintenance and Repairs The primary duty of an automotive service technician is performing routine, scheduled, and emergency maintenance and repairs. This can range from simple tasks such as changing oil and rotating tires to complex operations such as transmission repair or replacement and engine rebuilds, depending on the automotive service technician's area of specialization and level of expertise.
Repair and Replace Vehicle Parts Automotive service technicians also repair and replace parts of vehicles that have worn out or are in danger of failure. This can include belts and hoses, as well as critical elements of vehicles such as engine parts. In this aspect of the role, the automotive service technician examines the parts and determines whether they can be repaired or if they pose an imminent safety hazard and should be replaced. The automotive service technician also ensures that replacement parts are correctly installed and functioning as expected.
Diagnose Mechanical and Electrical Issues Diagnosis is another major part of the automotive service technician's role. Using both electronic tools and visual inspections, along with issues reported by the customer, the automotive service technician determines the cause of vehicle issues or malfunctions. They may also perform a series of tests to eliminate possible causes of vehicle problems and ensure that they are correcting the right problem.
Provide Customer Service and Support Automotive service technicians also interact directly with customers, providing them with information about vehicle problems and necessary maintenance tasks. This aspect of the role also involves preparing estimates and price quotes based on parts and service hours and providing the customer with options regarding replacement parts. Automotive service technicians also ensure that customers are fully informed about costs and options and agree to services before work begins.
Maintain Customer and Vehicle Records Many automotive service technicians also maintain customer and vehicle records, working with printed copies of service records and computerized data. This part of the job can involve creating new customer records, maintaining vehicle information, reviewing registration and insurance details, and updating customer records to reflect recent service work and current vehicle and driver information.
Oversee Shop Safety and Cleanliness Automotive service technicians also maintain safe and clean shops by removing parts and tools from work areas and adhering to safety protocols. This includes following established procedures for safe disposal of motor oil, tires, and other vehicle fluids. Additionally, an automotive service technician may monitor mechanics and assistants to ensure that they safely remove hazardous materials and return tools to shared workspaces.
Automotive Service Technician Skills and Qualifications
Automotive service technicians repair and maintain a variety of vehicles. Most workers in this role have some post-secondary education and the following skills:- Automotive mechanics - automotive service technicians need extensive familiarity with automotive systems and mechanical elements, along with some experience with computerized elements of vehicles
- Diagnostics and troubleshooting - this role requires strong diagnostic skills, some exposure to using on-board diagnostic (OBD) technologies, and the ability to identify mechanical issues to ensure that repairs are successful
- Team collaboration - automotive service technicians generally work with teams of mechanics and assistants, so team collaboration and leadership are vital in this role
- Attention to detail - workers in this role should also possess a high level of attention to detail to ensure that they correctly diagnose mechanical or electrical issues and make proper repairs to keep vehicles running safely
- Communication skills - automotive service technicians should also be strong communicators, especially when working directly with customers to discuss automotive issues and propose solutions
Automotive Service Technician Education and Training
While some automotive service technicians begin their careers with a high school diploma or GED, most employers prefer candidates who have completed some post-secondary education. Typically, automotive service technicians attend community colleges or technical or vocational schools to gain the skills necessary for this career. These programs typically last between six months and one year, although some automotive service technicians opt for more comprehensive associate degree programs. There are many opportunities for on-the-job training in this role as automotive service technicians gain expertise and familiarity with best practices.
Automotive Service Technician Salary and Outlook
According to the Bureau of Labor Statistics (BLS), automotive service technicians and mechanics earned a median annual wage of $39,550 as of May 2017. The highest-paid automotive service technicians earned more than $65,430 per year, while the lowest-paid ten percent earned less than $22,610 per year. The BLS expects employment in this field to grow at an average pace of six percent between 2016 and 2026.
Helpful Resources
If you'd like to learn more about working as an automotive service technician, we found many helpful resources on the web:
Automotive Service Association (ASA) - automotive service technicians can join the ASA to access professional development materials, read industry news, and connect with professionals.
Automotive Service: Inspection, Maintenance, Repair by Tim Gilles - this thorough guidebook provides valuable information on diagnosing mechanical problems and servicing cars and trucks.
Automotive Service Excellence (ASE) Certification Tests - the ASE offers certification exams for automotive technicians, with a wide variety of focus areas and specializations available.
Introduction to Automotive Service by James D. Halderman and Darrell Deeter - read this book to learn the fundamentals of automotive repair and maintenance to prepare for a career as an automotive service technician.
