Auto Service Advisor Resume Examples

Auto Service Advisors provide customer service in car dealerships and act as a liaison between mechanics and vehicle owners. The average example resume for Auto Service Advisors mentions duties such as greeting customers, assessing their vehicle repair needs, answering to inquiries, estimating costs, recommending alternatives, placing repair orders, doing paperwork, and solving customer complaints. Based on our most successful sample resumes, Auto Service Advisors need to demonstrate vehicle repair knowledge, customer service orientation, computer competencies, attention to details, and good communication skills. Employers select candidates with automotive experience and holding at least a high school diploma.

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Candidate Info

28

years in workforce

10

years at this job

Auto Service Advisor/assistant Manager

Became one of the top weekly producing sales personnel

Promoted to assistant manager within a year
Helped track the paperwork, including payroll issues
Maintained a very impressive road hazard, balance and alignment percentage

Candidate Info

13

years in workforce

1

year at this job

Assistant Service Manager/auto Service Advisor

Nissan Certified.

Greeted customers, scheduled service appointments and received vehicle information.
Handled customer complaints and ensured high customer satisfaction standards.
Promoted the service facilities to increase repeat business.
Performed after sales follow ups and developed strong relationships.

Candidate Info

17

years in workforce

3

years at this job

HS

Active

Auto Service Advisor

Writing accurate estimates and selling our products and services either in person or on the phone

Sell Automotive Repair and Maintenance
Ensuring the highest levels of customer satisfaction
Leading a team of technicians to perform quality maintenance and repairs in a timely fashion
Scheduling and distribution of work to effect maximum output.
Promote the shop and its services through exceptional customer interactions.
Manage consistent sales growth and profitability

Candidate Info

22

years in workforce

2

years at this job

Management

Auto Service Advisor

Responsible for sale of tires and auto service maintenance and repair.

Coordinating recommendations with technicians and presenting to customers.
Meet and exceed goals and quotas based on previous year's performance.
Handle open and close procedures and money handling.
Complete required training and education in a timely manner.
Certified expert tire professional.

Candidate Info

6

years in workforce

2

years at this job

Cosmetoloty

Basic Undergrad

Basic

Auto Service Advisor

Auto service Advisor for Ford, Mercury and Nissan Dealership.
Data entry for old and new customers for Auto Breakdown.
Coordinated between customer and service technician for auto repairs
100% on customer service satisfaction at all times.

Candidate Info

8

years in workforce

3

years at this job

Auto Service Advisor

Accept payments, and make change or write charge slips as necessary.

Assist customers by providing information and resolving their complaints.
Advise and explain to customers about details on reasons their vehicles are malfunctioning and how we can correct the problem.
Solve customer complaints, regarding their vehicle, with solutions assuring customer satisfaction.
Confer with customers by telephone or in person to provide information about products or services, take or enter appointments, cancel accounts, or obtain details of complaints.
Manage times waits on how long service repairs will take.
Manage mechanics lunches and repairs times to operate smoothly without conflicting wait times.
Determine charges for services requested, collect deposits or payments, or arrange for billing.

Candidate Info

7

years in workforce

3

years at this job

AS

Criminal Justice

Auto Service Advisor/porter

Prepared repair orders for routine service.

Discussed problems with customers to help determine the nature of the problem.
Explained to the customer what necessary repairs were required, the cost and the length of time to complete the repairs.
Handled warranty repair claims over the phone with warranty companies.
Responsible for ensuring vehicles are properly cleaned and distributed.

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