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Installation Technician Resume Samples
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0-5 years of experience
Awarded for exceptional customer satisfaction on a quarterly basis for three consecutive quarters
- Named Multiband "Elite Tech" for exceptional service
- Communicated active stock and forecasted needs with local warehouse on a weekly basis
- Maintained company vehicle, keeping regular fuel, maintenance and inspection records
0-5 years of experience
Technical / Environmental assistance to phytoremediation process
- Maintained installation logs, wrote final installation reports
- Heavy machine operator during installation process
- Conducted public meetings with local stakeholders
- Participated in installation sites in 5 different states
0-5 years of experience
Installed, tested, and conducted troubleshooting for head-end equipment pertaining to jail/prison security controls including PLC, relay logic, intercom and door controls, and interfacing between intercom and camera systems
- Installed, maintained, and repaired detention security systems in accordance with electrical codes and taught customers how to operate them
- Installed, wired, tested and troubleshot CCTV systems, intercom system, and door control systems including DVR, MUX, matrix switchers, monitors, intercom amplifiers, paging speakers and amplifiers, high security door control systems as well as card access systems
- Worked in accordance with OSHA standards
0-5 years of experience
CCTV, access control, fire & security systems installation/service.
- Advised salesmen of customer complaints, order cancellations, and new business prospects.
- Communicated and interacted with customers and personnel daily.
- Interpreted wiring diagrams and schematics. Computed voltage, amperage and resistance.
0-5 years of experience
Perform high quality installation for both residential and commercial accounts.
- Ensured compliance to brand and quality control standards on all installations.
- Complete diagnostic of system when troubleshooting; locating and correcting issues.
- Handled customer complaints and provided solutions.
- Consistently score best customer satisfaction rating.
- Provide product education & training for new or existing customers.
- Maintained private company vehicle.
0-5 years of experience
Completes installations of customer equipment in single and multiple family dwellings including pre-wired units.
- Work independently in customers' homes and outdoors to install XFINITY products.
- Services and/or troubleshoot reported issues.
- Build rapport with customers to ensure a positive experience.
- Inspection and installation/upgrade of residential ground/bond as needed.
- Signal leakage detection and repair, in accordance with company procedures and practices.
- Drives company vehicle in a safe and responsible manner.
0-5 years of experience
Installed, configured, and upgraded residential alarm systems
- Resolved problems inside a known service level agreement time frame
- Provided training on new installations and answered questions and concerns
- Assisted in training of new hire technicians
0-5 years of experience
Installed, configured and upgraded commercial and residential security alarms, camera systems and fire systems
- Cultivated new employees while building rapport
- Managed to acquire skills in bending conduit
- Acting supervisor in the absence of lead installation Technician while assisting with daily tasks
- Oversee site equipment while ensuring equipment is operational by completing preventive maintenance requirements
0-5 years of experience
- Performed hardware installations and troubleshooting on servers and workstations
- Moderated contracted user accounts and email accounts via Office 365 and Windows Server Active Directory (2003, 2008, 2012) for companies with upwards of fifty users
- Gained experience setting up VM Servers via VSphere
- Conducted remote support sessions via Logmein and Teamviewer applications
- Completed audio/video equipment contract installations for the United States Social Security Administration as a representative of Reliasource
- Travelled to sites all over the Tri-State area, including locations in Upstate New York, New York City, Philadelphia, and Trenton
- Represented companies with utmost professionalism in business-to-business, residential, and government work environments
0-5 years of experience
Disassembly of lifts from old vans.
- Installation of wheelchair lifts.
- Ran tracks in van, measured and cut carpet as needed, and ensured all installations were secure.
- Assisted with installation of security systems and bus seats.
0-5 years of experience
Install, service & repair critical RF communications equipment consisting of Microwave transmission components, mobile radios, portable radios and audio systems & components.
- Act as service support for NYS Police, NYS DOT, regional businesses, healthcare and county/government entities.
- Read, understand and interpret factory service manuals and schematics for component level repair of electronic equipment.
- Ensure that all diagnostic and troubleshooting equipment is operational and calibrated to factory specifications.
- Routinely deal with governmental, municipal and county employees in servicing, repairing and maintaining their critical RF systems.
- Perform daily, weekly and monthly preventative maintenance tasks, correct discovered issues and log outcomes.
0-5 years of experience
Install, dismantle, and reconstruct equipment required by customer or [company name] order
- Perform connections and required adjustments as required and test operation of all components to the signal-receiving center to properly establish service
- Evaluate information furnished for the job, delivered materials, layout of customer's premises and practical routes for cable, conduit and/or wiring
- Promptly report defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use
- Follow safety practices to safeguard against injury and damage to property
- Follow procedures to safeguard against loss of unused materials, ladders, and tools on a job site or office location
0-5 years of experience
Responsible for installing, relocating, troubleshooting and auditing cable services from the tap to the customers premises.
- Follows company installation policies in compliance with MSO, OSHA and NEC standards.
- Responds to customer requests and answers customer questions in a professional, courteous and effective manner.
- Communicated with dispatch operators for work order modifications, rescheduling, cancellations, and equipment.
- Prepares and maintains time logs, reports and other related documentation in accordance with company and departmental policies.
- Maintains, organizes, and stocks vehicle with the proper equipment in order to perform required duties.
- Performs other duties as requested by supervisor in order to achieve departmental goals and objectives.
0-5 years of experience
Sole technician in a tri-county market, responsible for installing, maintaining, and improving lit and dark services on a fiber optic network. Continuously upgrading network performance by increasing network efficiency, outage response time, and cost of maintenance. Assist outside plant operations by testing fiber plant with testing tools like OTDRs and working emergency restorations issues. Work directly with customers to improve experience and quality of service. Provide help to the sales team by answering questions about market's network, equipment capabilities, and possible customer solutions.
Notable Projects:
- Installation and testing of Ciena 6500 CORE Network.
- Installation and testing of Ciena backhaul network for Sprint.
- Multiple equipment consolidation and upgrade projects to improve network availability and performance.
0-5 years of experience
Responsible for advising, educating and installing security systems for commercial and residential accounts.
- Install alarm systems accurately and efficiently.
- Perform walkthroughs of homes to determine the optimal system configuration, and to identify upselling opportunities.
- Keep customers informed at all times on what the installation process will entail, whether walls will need to be drilled in order to run wiring, etc.
- Connect alarm systems to company central monitoring system; activate systems and perform customer demonstrations.
- Submit billing and payroll paperwork in a timely and accurate manner.
- Meet and exceed performance goals on a consistent basis.
0-5 years of experience
Installation of residential alarm systems, including cameras and z wave technology
- Usage of E-contract system and demonstration of systems installed.
- Responsible for maintaining an accurate inventory count and communicating with office for any issues or needs
- Trained new technicians entering the field and/or starting fresh with the company
- Focused primarily on Honeywell equipment as well as ADT proprietary systems
10+ years of experience
Monitor and manage satellite TV installations by reviewing installation orders and coordinating schedules with customers
- Determine satellite TV installation by evaluating location; create layout equipment and wiring plan
- Administer installation of equipment and verify proper functioning by testing equipment and connections
- Maintained records by documenting installation, services and repairs
- Follow safety practices for a safe work environment
0-5 years of experience
Installation of electrical controls, panels, sensors, actuators, and other related components.
- Running all electrical wiring and piping from control panels to various components and devices.
- Perform point to point checks during each installation to ensure proper operation of units, valves, pumps, etc.
- Routinely work overtime, weekends, and holidays to ensure quality customer service.
0-5 years of experience
Maintain accurate inventory and equipment for installations, service calls and troubleshooting.
- Equipment installation placing mounts, satellite dishes and receivers.
- Customer education, review order with customers and teach them the basics.
- Troubleshooting, accessing the machine in order to examine sources or trouble. Repair or remove and replace defective parts.
- Check quality of finished products regularly, and ensure proper function of the machines.
- Adjust machine components and control instruments.
0-5 years of experience
Resolve technical issues and connect Xfinity Home Entertainment, security, and networking
equipment.
- Demonstrate an overall understanding of operations in order to interact with customers regarding various inquires.
- Responsible to troubleshoot and resolve customer issues based on the technical support demark as instructed.
- Verifies network system outages and communicates resolution updates to impacted customers
- Handles customer change of service request.
0-5 years of experience
Administered the installation process by measuring and then marking the cutting area on the metal with the help of a marking gauge
- Administered the installation process by measuring and then marking the cutting area on the metal with the help of a marking gauge
- Select gauges and types of sheet metal or non-metallic material, according to product specifications
- Installed various materials by first measuring the material and marking the guidelines
- Gutter installation, repair and cleaning, including downspouts and power washing
0-5 years of experience
[company name] Installation and Service Support Technician
- Install [company name] service at customer sites
- Perform service calls to resolve installation failures
- Respond to customer inquiries after normal work hours to ensure customer satisfaction
- Provide training and offer troubleshooting advice to newly hired technicians
- Achieved several individual and team-based bonuses based on company incentive programs; customer satisfaction score consistently greater than 90%
0-5 years of experience
Performed direct client communications, composing orders for fabrication of products
- Field daily e-mails from designers and general contractors to confirm dimensional data and scheduling
- Extensive travel within the United States and abroad to field measure installation areas for large hotel chains including "Hilton", "Marriott", "Residence Inn", "Hyatt Regency" and "Fairmont"
- Supplied installation sub-contractors with measurement specifications
- Ordering of specification hardware from industry vendors
- Input of tracking data to scout new business using Microsoft Excel
6-10 years of experience
Installed and delivered all home theater and satellite components to the homes and offices and customized the installation according to the individual need.
- Performed all installation work such as connecting wires through various holes in the wall with the help of hand tools.
- Experience mounting TV and home theater projectors
- Multiple years of experience in CCTV installation
- Performed residential and commercial installations of CCTV security systems.
- Able to configure CCTV security systems for remote access
- Maintained and drove company vehicles
0-5 years of experience
Interact with customers during satellite TV installation
- Review and troubleshoot customer problems
- Upsell when applicable to customers wanting to upgrade equipment
- Maintain correct and accurate paperwork affecting customer billing
- Complete inventory reviews to maintain accurate account of equipment
- Assist and train fellow technicians when necessary
0-5 years of experience
Prepared the required documentation of the installation
- Installed and repaired satellite systems.
- Maintained company vehicle.
- Maintained inventory reports and other necessary formalities.
- Ensured compliance and quality standards on all installation.
- Followed all company procedures and adhered to safety policy.
0-5 years of experience
Install high density space saver shelving units as an installation technician
- Designing tools and methods to make aspects of the job more efficient
- Manage and teach temporary workers and new hires installation techniques and procedures
- Lead a team of installers on job sites
- Work efficiently and effectively with a variety of co-workers
- Communicate with customers to resolve design issues and preferences
- Safely utilizing a variety of pneumatic, power and hand tools to install shelving
0-5 years of experience
- Assisted with installations of Skytron medical booms; including hoses, wiring, brackets, etc.
- Unpacked equipment and ensured it was functional before installation
- Utilized diagrams when assembling components
0-5 years of experience
Responsibilities:
- Ensuring customer satisfaction at the highest level
- Determining the best location for customer satellites
- Making sure the customer is comfortable with all aspects of running the system by providing thorough explanations
- Running cables and hooking up receivers
- Stocking vehicle with gear on a weekly basis
- Continuing to learn about new technology
0-5 years of experience
Accountable for the preparation of layer 2 Ethernet fiber to tower bandwidth expansions, equipment replacement, and ring
migrations
- Audit and document ring topology, equipment, circuit provisioning and architecture
- Layer 2 Ethernet port and speed configuration conversions
- Provide support to field technicians with equipment and circuit replacement instructions
0-5 years of experience
Provide installation and maintenance services for home and commercial heating and air conditioning. Responsibilities included:
- Responsible for loading and unloading installation materials in company vehicles.
- Responsible for maintaining accurate plant equipment and operating material inventories for each company vehicle and the supply room.
- Responsible for assisting with each residential and commercial installation.
0-5 years of experience
Coordinate routing for 12 Contractor technicians using FS Scheduler.
- Train all new hires and assist with preparing for SBCA, Networking and Jones testing.
- Review installation orders, gathered equipment, supplies and tools and coordinated schedules with customers
- Establish satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while following codes, regulations and standards
- Verify satellite TV systems for correct functionality and optimal performance by testing equipment and connections and identifying and correcting any issues
- Maintain accurate records through documentation of installations, services and repairs
- QC all installations
- Service and rapport with customers through listening to their descriptions of problems, resolving issues through diagnosing, troubleshooting, repairing, replacing and/or upgrading
10+ years of experience
Repair & Installation Technician
- Installed and repaired all plumbing for residents on an on call basis
- Various commercial/residential construction services
- Constructed fencing and built wood frame structures
0-5 years of experience
- Delivered and installed commercial fitness equipment.
- Completed and processed billing paperwork.
- Assembled fitness equipment.
0-5 years of experience
Aid in swap out and installation of RBS 3106/6201 and Alcatel-Lucent 9926/9928/9929 BTS Cabinets. Perform integration procedures on new technology to existing T-Mobile network. Complete close out packages detailing site swap out, integration, and call testing.
- Integrated 25+ T-Mobile RBS-6201 BTS cabinets in a 2 month span
- Install, commission, integrate, test, and troubleshoot DUG, DUW, and DUL
- Install, relocate, and troublesh0ot ALU 7705 routers
- Install and relocate LMU equipment.
- Build H-Frames and install ground RRH's and Distribution Boxes including RF cabling, grounds, power, and fiber optics.
- Install, replace, and test RF lines ranging from Andrews to PPC style cabling including fabrication of cable connectors.
- Install, replace, and test Antennas ranging from 600Mhz to 2100Mhz on AWS, LTE, Cellular, and PCS technologies.
- Skilled in using Anritsu Sweeps Sets, PIM testers, Fiber Scoping equipment, and RF connector fabrication tools.
0-5 years of experience
Primary installer of Reading, Knapheide and Brand FX service bodies on new Ford, GM and Dodge chassis
- Installation of hydraulic dump bodies, flat bed bodies, stake bed bodies and landscape bodies
- Installation of lighting systems including strobe lights and cab lights
- Installation and wiring of power inverters, G.P.S. systems and telecom packages
- Installation and assembly of WeatherGuard van interiors, ladder racks and pick-up bed tool boxes
- Installation and assembly of Meyer snow plows including straight blade and V-blade plows as well as Meyer salt spreaders
- Proficient use of MIG welder, torch, plasma cutter, iron working machine and metal break
- Assist in the fabrication of parts for custom installations and altering parts for daily installations
0-5 years of experience
Professional satellite installation
- Repairing and troubleshooting network and satellite systems
- Often completely reconstructing an existing install to maintain the highest quality
- Cable routing in attics and crawl spaces
- Certified by the SBCA
- Currently the top sales/upsale tech in the Tulsa office.
0-5 years of experience
Fed cables through access holes, roof spaces and cavity walls to reach fixture outlets.
- Positioned and terminated cables, wires and strapping.
- Examined systems to locate problems such as loose connections or broken insulation.
- Stocked shelves with equipment; cleaned and organized warehouse areas.
0-5 years of experience
- Processed/placed orders with price checking with competitive distributors
- Expanded market share and company awareness in service area
- Weekly serviced 35+ glass replacements and repairs
- Successfully accepted into BNI or Business Network International
0-5 years of experience
Read/Translate blueprints of wiring schematics and architectural buildings.
- Termination of cables and wiring (i.e. fiber and copper) into jacks.
- Ran cable through different buildings' ceilings and structures.
- Installation of Access points (Aps) for Wi-Fi (wireless connectivity).
- Installation of Public Address (PAs) speakers.
0-5 years of experience
Prepared transit vans for wiring installation
- Responsible for drilling holes in all units
- Installed strobe lights, and ladder racks to vehicles
- Visually inspected vehicles for damages
- QC vehicles to ensure all installation were installed correctly
0-5 years of experience
Installing automated sheet metal fabricating machinery (panel bending and laser cutting)
- Reading and interpreting blueprints and technical data related to installation
- Electrical wiring installation
- Install machinery to technical specifications
- Troubleshoot machine installation issues to determine corrective actions
- Communication between customer, factory, sales team, and management
- Extensive travel related to installation
- Supervise and support co-workers during installation process
- MIG welding
0-5 years of experience
Installation of Data and Voice Network
- Upgrading of existing Data Network
- Termination of 24 and 48 port patch panels
- Termination of 66 and 110 block of Telephone distribution frames
- Termination of end users Jack boxes\Outlets
- Installation of Cable Racks and Ladder
- Labeling of Patch panels and Jack boxes
6-10 years of experience
Work outside in varying temperature conditions (extreme heat to extreme cold)
- Work in various inclement weather conditions ( rain, sleet, snow)
- Install new AMR meters/indexes to replace existing systems
- Install retro-fit meter registers to replace existing systems (water)
- Program readings into AMR unit using handheld computer
- Utilize other hand tools such as cell phone and GPS system
- Accurately read and record meters and meter ID numbers
- Track personal inventory for balance each day
0-5 years of experience
Installation of wireless security systems.
- Programming equipment into the control panel.
- Instruction on how to operate the system for the customer.
- Maintenance of and troubleshooting systems.
- Maintaining and reporting of inventory.
6-10 years of experience
Installs cable by climbing on ladders, telephone poles, and other structures; lifting and carrying up to 100 pounds, digging, crawling, walking, stooping and standing.
- Work outside throughout the year in various weather conditions, which include extreme heat and cold. Work in dark/confined spaces such as attics and beneath floors.
- Perform customer reconnects, non-pay disconnects, changes of service, work trouble calls, on-call weekends and drive 6 - 8 hours per day during working hours.
- All installations adhere to Company procedures, applicable codes and safe work practices. Document activity performed at each site visit and note if follow ups are required.
- Licensed and Bonded, utilize various tools and equipment proficiently including, but are not limited to: screwdrivers, pliers, shovels, ladders, jackhammers and various test meters.
0-5 years of experience
Fabrication and modification of custom water features.
- Aides in the design and development of one off fasteners, stainless steel components and reservoirs.
- Reviewing machine shop drawings for cost efficient processes and production feasibility
- Communicating with other fabricators, clients, general & subcontractors, Project Managers and Engineers to help make seamless installations of our products.
- Ever expanding my knowledge of materials, fasteners and construction / fabrication techniques;
Installation Technician Duties and Responsibilities
Daily work tasks for installation technicians vary greatly depending on the type of equipment they're installing or repairing, and the work environments they travel to in order to perform these tasks. The core job duties performed by installation technicians, however, are universally the same despite these variables.
Install Electronics Installation technicians install electronics equipment of all types.
Troubleshoot Installation technicians troubleshoot electronic equipment to isolate problems.
Make Repairs Installation technicians repair electronic equipment as needed, replacing devices or components when necessary.
Speak with Customers Installation technicians talk to customers about where electronics and related cords should be placed, listen to descriptions of equipment problems, answer questions, and provide instructions for using new and upgraded equipment.
Test Connections Installation technicians test equipment connections and functionality to ensure proper installation.
Maintain Stock Installation technicians maintain stock in their work vehicles by tracking inventory and ordering new supplies as needed.
Clean Installation technicians clean up after work is completed.
Maintain Vehicle Installation technicians maintain their work vehicles by keeping them clean and fueled.
Installation Technician Skills and Qualifications
Installation technicians use a variety of skills to install and repair electronics. Employers seek out installation technicians who have the essential skills necessary to perform all aspects of this job:- Mechanical skills - installation technicians work with a variety of tools and equipment
- Physical ability - installation technicians climb ladders, squat, bend, lift heavy equipment, and stand for hours at a time
- Computer skills - installation technicians use computer skills to work with multiple software programs and different types of computer hardware
- Communication - installation technicians use verbal communication skills to speak with customers about the placement of wires and hardware, and listen to descriptions of problems they're having with various pieces of equipment
- Customer service - installation technicians train customers on using electronic equipment and answer any questions they have
- Critical thinking - installation technicians use critical thinking skills to troubleshoot problems and repair equipment
Installation Technician Education and Training
A majority of employers require installation technicians to have previous experience working with electronics. A bachelor's degree in electronics, information technology, or a similar career field is strongly preferred by employers, though many will accept candidates who have a high school diploma or equivalent for this job. Installation technicians must have a valid driver's license because they travel to homes and businesses to perform their duties. Training is provided to installation technicians, so they can become familiar with company standard practices and policies and the most common types of electronic equipment used by the company. The training period varies by employer, and may last for several weeks. While in training, installation technicians work with a senior installation technician or a manager to perform work tasks under close supervision.
Installation Technician Salary and Outlook
Electrical and electronics installers and repairers earned $57,210 median annual income, $27.51 median hourly income, in 2017, according to the Bureau of Labor Statistics (BLS). These professionals occupied more than 100,000 jobs in 2016. The BLS expects little to no change in this number from 2016 to 2026. Electrical and electronics installers and repairers install and repair equipment in the utility, transportation, and telecommunications industries. Installation technicians perform many of the same job duties as electrical and electronics installers and repairers. According to PayScale, installation technicians earn $16.27 median hourly income. Full-time installation technicians receive medical, dental, and vision insurance benefits from employers. Vacation days and paid holidays are also typically provided.
Helpful Resources
Use these books and websites to learn tips and strategies for installation technicians, find career resources, and get industry news updates:
Electronics Components Industry Association - This website dedicated to electronic components has an extensive knowledge center full of resources, a guide to standards and practices, information about industry issues, and networking opportunities for professionals.
Variable Frequency Drives: Installation & Troubleshooting! (Practical Guides for the Industrial Technician!) (Volume 2) - Learn how to install and program variable frequency drives with the tips and information in this book, which also contains strategies for troubleshooting.
Consumer Technology Association - Find upcoming events, read news updates, and explore resources for consumer technology at this website.
Practical Guide to Inspection, Testing and Certification of Electrical Installations, 4th ed. - Get step-by-step descriptions to learn the basics of electrical testing and certification with this practical guidebook.
InterNational Electrical Testing Association - Find certification and training programs, read about industry standards, and explore content for electrical testers of all types on this website.
The Complete Modem Reference: The Technician's Guide to Installation, Testing, and Trouble-Free Communications - This book is designed to provide checklists, summaries, and strategies to serve as a reference for installing and repairing modems of all kinds.
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