Technical Support Analyst Resume Examples

Technical Support Analyst Resume Examples

Technical Support Analysts are responsible for customer service, troubleshooting, and assisting others with technical solutions. Responsibilities highlighted on sample resumes in this field include resolving issues submitted via Zendesk.com within a 24-hour timeframe, providing support to computer and laptop users via remote desktop service, configuring and troubleshooting Microsoft Office, and managing the email exchange server and file server, as well as the active directory. In many cases, a candidate will need to show prior customer service experience on his or her resume to be considered for employment.

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