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Head Hostess Resume Samples
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Candidate Info
3
years in workforce
3
years at this job
Head Hostess/server
Created a wait list and provided an estimated time frame due to high volume in restaurant
- Made sure servers were prepared to take on more tables before seating new customers
- Monitored tables/customers to make sure service as well as comfort was provided.
- Took food orders and relayed orders to kitchen and double checked the order was confirmed.
- Double checked the food that came out of kitchen was correct before serving customers
- Kept up with tables to make sure service/food was satisfying
- Worked at a highly fast paced environment with opportunities to multitask and be attentive with customers.
Candidate Info
4
years in workforce
4
years at this job
HS
High School Diploma
C
Criminal Justice
BA
Criminal Justice Administration
Head Hostess
- First impression of restaurant and last warming goodbye, creating positive and fun experience for customers.
- Reservation bookkeeper, ensuring organized and accurate records of customers.
- Plan private dining room events, help to create romantic evenings for dinner dates, set up birthday parties and even assist in proposals.
- Strive for customer satisfaction by meeting all personal and special requests of guests.
- Prepare tables with cloth napkins, water, wine and flowers when delivered.
- Handle customer complaints and try my best to reach a satisfactory solution.
Candidate Info
5
years in workforce
4
years at this job
BA
Psychology
Head Hostess/takeaway/certified Trainer
Welcoming guests into the restaurant, guiding them to their table, handing them menus and informing them on weekly specials.
- Answering the telephone and speaking with our anticipated guests that call to inquire about our menu, call ahead seating, wait times, comments/complaints, etc.
- Playing the role of lead host for most shifts which involves, organizing wait times, deciding other hosts duties and telling them where to sit guests.
- Constantly communicating with all managers on duty as well as all front of the house staff.
- Maintaining composure under periods of high stress and high volume.
- Writing down take-out orders in person and over the phone and entering the orders into a point of sales system.
- Assembling take-out orders and cash handling.
Candidate Info
5
years in workforce
7
months at this job
AA
Merchandise Buying
Early Childhood Education
Head Hostess
- Managed floor inventory as well as back stock
- Responsible for merchandising and display standards
- Assisted clients with purchases regarding trend forecasting and styling
Candidate Info
7
years in workforce
2
years at this job
AS
Business Administration
Head Hostess/ Retail
- Greeted arriving guests and provided estimated wait times
- Attends all scheduled employee meetings and brings suggestions for improvement
- Scheduled reservations over the phone and in person
- Receiving and storing the delivery of large amounts of stock
- Maintain clean and organized tables and work area
- Responsible dealing with customer complaints
- Completing each transaction in a quick and efficient manner
Candidate Info
3
years in workforce
2
years at this job
AS
Psychology
Head Hostess
- Training new hostess
- Responsible for reaching out to the reservation service (Reserve) when restaurant iPad malfunctions
- Assigned co-hosts their positions to focus on for the shifts
- Greet guests, run food and drinks, bus tables
- Maintained waiting list, reservations and seating chart for entire restaurant throughout service.
Candidate Info
3
years in workforce
9
months at this job
Head Hostess
- Answering phone and taking phone reservations, answering questions, providing directions, recording take-out orders
- Organizing layout of tables with reservations for the night, pre assigning all tables.
- Setting up tables for large parties
- Seating reservations at proper table
- Providing information about parties/banquets, showing room for party, checking date availability and referring to restaurant party planner
- Clean and organize stand at the end of the night
Candidate Info
5
years in workforce
4
years at this job
Restaurant Hotel Industry Management
Waitress, Bartender, Head Hostess
- Informed customers about various products offered
- Collaborated with team of waiters and hosts to provide excellent customer service
- Experience and comfortable working with various types of people in challenging situations
Candidate Info
8
years in workforce
7
years at this job
BA
Concentrated
Head Hostess/waitress/cashier
- Ensure our customers are always delighted and leave having a positive experience
- Maintain a clean, safe, happy and healthy work / dining environment
- Submit catering requests
- Host parties and events
- Responsible for opening and closing establishment on selected days
Candidate Info
5
years in workforce
3
years at this job
BBA
Marketing, International Business
Head Hostess and Assistant Event Coordinator
- Greet and interact with guests in a professional manner.
- Assist in coordinating large reservations and events.
- Handle take-out orders efficiently and upsell to maximize profit.
Candidate Info
11
years in workforce
11
years at this job
BFA
Fine Arts
Head Hostess/ Head Server
- Responsible for making employee work schedule.
- Answer multiple phone lines and direct calls/ take messages.
- Take and organize reservations.
- Handle cash, balance receipts daily.
- Receive deliveries/write checks for deliveries.
- Recognized for customer satisfaction
Candidate Info
2
years in workforce
4
months at this job
BS
Hospitality
Head Hostess
- In charge of the floor arrangements for the night
- Greeted VIP guests at the door and walked them to their area of reservation
- Responsible for booking of tables and marketing of the events at the venue
Candidate Info
10
months in workforce
10
months at this job
HS
High School Diploma
Hostess/ Head Hostess
Greeted guests and walked them to their tables
- Planned seating chart for each night
- Took reservations and to-go orders
- Made sure guests were satisfied with their experiences
Candidate Info
10
months in workforce
10
months at this job
HS
High School Diploma
Certification
Hostess/ Head Hostess
Greeted guests and walked them to their tables
- Planned seating chart for each night
- Took reservations and to-go orders
- Made sure guests were satisfied with their experiences
Candidate Info
23
years in workforce
3
years at this job
Head Hostess
- Started on line moved up to head hostess
- Deliver meals to patient in timely fashion
- Liaisons between hostess and supervisor
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