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Catering Supervisor Resume Samples
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0-5 years of experience
Collaborated with Operations Manager to ensure operational efficiency in catering operations
- Prepared weekly production menus, subsistence orders and employee schedules
- Implemented and ensured compliance of Standard Operating Procedures
- Ensured resources helped achieve highest standards of service to 3,000 students, faculty and staff
- Cut food cost by 7% while increasing sales.
- Redesigned menus and dining room layout
- Handled successful operations of cafeterias including Labor Cost Control, and Food Cost Control
0-5 years of experience
Managed the coordination, expediting and delivery of all catering orders for function and events
contracted by company.
- Negotiated contracts with customers.
- Maintained financial and administrative records for e-commerce site.
- Organized weekly sales reports for the sales department to track product success.
- Designed electronic file systems and maintained electronic and paper files.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Received and screened a high volume of internal and external communications, including email and mail.
0-5 years of experience
Supervised all catering of events and meetings at the corporate headquarters
- Coordinated between 15-18 breakfast and lunch events and meetings per day.
- Oversaw timely delivery and quality control.
- Ordered and delivered sandwiches, charcuterie platters, fresh fruits, desserts and beverages in accordance with meeting organizers’ preferences.
- Supervised and scheduled staff of five.
0-5 years of experience
Planned and coordinated all aspects of catering, including meeting with clients, service
activities, sanitation, and fiscal responsibilities with a budget of 800 to 2000 dollars per event
- Provided and communicated a layout or diagram of catering events, including details of table service
- Met with 200 clients to coordinate event-specific details and special requests and developed a plan to fulfill or exceed client’s expectations
- Supervised staff members during all aspects of catered events to ensure high quality service,
0-5 years of experience
Managed administrative tasks including answering phones and emails, developing schedules for 25+ employees, and company banking.
- Established monthly and yearly sales and production goals for coffeehouse and catering departments.
- Developed training guidelines for baristas.
- Established opening/closing routines, till reconciliation standards, hiring procedures, disciplinary guidelines for employees, retail presentation standards, and ordering supplies based on an inventory control spreadsheet.
- Saw an overall 75% increase in sales while managing the catering department.
- Scheduled necessary maintenance for coffeehouse and kitchen equipment to ensure proper function.
0-5 years of experience
- Assigned a staff of 12 Ambassadors to specific events and affectively communicated all event needs and requirements.
- Ensured that all food and beverage items are presented and served correctly, adhering to company standards.
- Checked in all catering deliveries and reconcile orders with the catering run sheet.
- Ensured that communication is constantly maintained between the conference management team and the catering ambassadors during the day’s events, alerting them of any changes in the schedule of service, challenges or adverse comments that may arise during service of the events.
- Coordinated all timing and execution of events. Followed assignments through from beginning of event to pick up.
10+ years of experience
Demonstrated effective multitasking and time management skills
- Highly motivated, dependable with a professional attitude.
- Supervised, trained and motivated staff of 20 in all aspects of customer satisfaction.
- Scheduled events of clients implemented from start to completion, food, staff and decorating.
- Managed all aspects of purchasing, cost analysis, receiving and stocking of bar area.
- Enthusiastic an excellent communicator with recognized ability to establish and maintain
0-5 years of experience
Supervised two fast paced cafeterias for three meal periods.
- Coordinated set-up, delivery and break-down of catering events.
- Directed 16 full time employees in day to day operations.
- Handled unsatisfied customers and resolved issues.
- Managed the MICROS system for three cafeterias.
6-10 years of experience
Demonstrated ability to work quickly and efficiently
- Supervised catering events
- Negotiated terms of the events
- Assisted with selection of the venue, marketed with different venues
- Made all special arrangements required
- Maintained a skilled kitchen staff by properly coaching, counseling and redirecting employees
- Effectively managed and assisted kitchen staff in producing food for banquets, and catered events
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
0-5 years of experience
Provide support to both Catering Manager and Food Service Director
- Successful execution of group servicing and logistics for client catered events
- Managed food and beverage inventory as well as team scheduling
- Tracked and provided safety, and security of equipment training for staff in all work areas
- Improved catering customer satisfaction rating by 30%
6-10 years of experience
Carefully interviewed, selected, trained and supervised staff.
- Clearly and promptly communicated pertinent information to staff, such as various diet changes or last minute menu changes.
- Interacted positively with customers while promoting accommodating patient and guest services.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Prepared for and executed new menu implementations.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
0-5 years of experience
Responsible for supervising up to 15 employees
- Planned and designed corporate and social events
- Presented proposals and contracts accordingly to fit customer’s budgets
- Acted as a liaison between banquet management and customer service department.
0-5 years of experience
Management of personnel services and resources for twenty staff members, job coaching, interview, hire and train new employees
- Event coordination, organize, manage and set up events
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Establish marketing campaigns leading to increased revenue and branding exposure
- Customer service – needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
0-5 years of experience
Train and supervise workers in food preparation, and in service, sanitation, and safety procedures.
- Controlled inventories of food, equipment, liquor, and report shortages to designated personnel.
- Purchased or requisitioned supplies and equipment needed to ensure quality and timely services.
- Observed and evaluated workers and work procedures to ensure quality standards and service.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
- Inspected supplies, equipment, and work areas in order to insure efficient service and conformance to standards.
0-5 years of experience
- Ran and Executed Catering Events (Sit Downs, Receptions, Lunches)
- Have experience in Stewarding, Concessions, Bars
- Created and designed signage for each catering event
- Purchased and Ordered product for the whole Catering Department
- Talked and Coordinated with clients on a daily basis
- Worked and Managed a sit down for 4,200 guests
0-5 years of experience
Responsible for maintaining high quality of the fleet, including proper cleanliness, and adequate fuel levels
- Maintained high standards of presentation and personal appearance
- Responsible for pulling for events, delivering events on time, creating unique presentations using décor, service items, and food, and ensuring proper breakdown of event
- Independently worked events for guest counts exceeding 100, including preparation, execution, and dismantling
- Up to date with spontaneous changes to current events, as well as remaining aware and prepared for future events
- Supervised catering attendants with event set up, service and breakdown, ensuring, Classic Fare Catering standards are met
0-5 years of experience
Prepared designated room for all functions.
- Displayed excellent customer service, communication, and maintain a well-groomed appearance.
- Performed all job duties in a safe manner and follow all company safety policies and procedures; reporting equipment and maintenance repairs in a timely manner.
- Ability to understand and follow directions from the Director of Catering and delegate responsibilities as necessary to employees.
- Maintained equipment and all other catering supplies.
- Ordered and organized menus, and all equipment necessary for each function.
- Identified staff training needs and train staff accordingly.
0-5 years of experience
Hired, scheduled, and supervised employees.
- Planned and prepared banquet hall for special events up to 300 attendees.
- Directed wait staff of two to fifteen employees throughout events.
- Managed time during events to achieve short and long term deadlines.
6-10 years of experience
Supervised staff during private events, both on and off premise.
- Assigned job duties and directed staff work details throughout events.
- Oversaw set-up and breakdown of private events.
- Dealt directly with clients to ensure satisfaction.
6-10 years of experience
Coordinated work flow among five consultants and supervised three support staff. Prioritized and delegated tasks, provided motivation and direction to create a positive work environment and ensured accurate, on-time completion.
- Tracked office expenses and created monthly reports for senior executive. Prepared invoices, Accounts Receivable/Payable and banking.
- Responded to client needs and provided additional support where necessary.
- A motivated self-starter, able to quickly grasp issues and attend to details while maintaining a view of the big picture
- Expert in juggling multiple projects and achieving on-time completion within budget.
- A clear and logical communicator, able to establish rapport with both clients and colleagues, and motivate individuals to achieve organizational objectives.
- Extensive use of MS Word, and Power Point, Autocad, Adobe
- Familiar with MS Excel and Prezi.
0-5 years of experience
Tailor room and table design to accommodate client request and guest number ranging from 2 – 725; formal and informal.
- Design, plan, and cater plated and full buffet for in-house events.
- Experienced catering weddings, conferences, banquets, and many other events.
- Planned and executed pre-event preparation.
- Provide customer service and handling issues with guests or clients.
0-5 years of experience
Directed billing, inventory and ordering for a 2 million dollar account
- Managed events from 2000 boxed lunches, to a plated meal for 350 people, to presidential lunches, to serving suites for the stadium and sports arenas, to a buffet for 500 people, and coffee break for 750 people
- Met with clients to plan their menus and events
- Supervised Approximately 20 servers and bartenders including schedules
6-10 years of experience
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Verified proper portion sizes and consistently attained high food quality standards
- Developed menus, pricing and special to increase revenue and customer satisfaction
- Responsible for coordinating and executing catering events on and off site
- Weekly inventory, payroll and daily cash sheets
0-5 years of experience
Responsible for the delivery of food and beverages to the event(s) or business meetings that are held in the premises.
- Ensured all aspects of production and presentation of service met high quality standards expected by clients.
- Ensure that materials are supplied in a timely manner.
- Responsible for handling all of the operations of catering from beginning to end.
0-5 years of experience
Communicated with staff and personnel before, during and after the events to include overall success of the event and meeting objectives.
- Coordinated internal services including facility, food, beverage, fees, and follows up.
- Coordinated activities with other internal departments, participates in management team meetings, interfaces with Vendors and key service users within client organization
- Ensured that appropriate sanitation and safety standards are met
0-5 years of experience
Manage all catering events from beginning to end of event. Works alongside of catering manager for details on event.
- Interview and hire [company name] employees throughout school year. Created schedules for all employees.
- Meet with customers and arranged dates for catering events and handle all customer service needs.
- Train staff in proper service and set up procedures. Attend Front Line Leadership training. Supervise staff to ensure on time delivery, quality set up and service of event. Hold staff meetings before the event explaining event details and specific job tasks.
- Maintain monthly equipment inventories and manage billing. Organize & return all rental equipment/linen.
- Ensure any catered events are set up properly and in a timely manner for the start of the event.
- Attend weekly catering meetings. Attend monthly supervisor meetings.
0-5 years of experience
Works with other Managers to strengthen policies while incorporating new policies for a stronger core.
- Continuously works with employees to develop strong work ethics and pride in their work.
- Trains and works with caterers consistently to bring fresh, new ideas to the catering department.
- Successfully implemented Food Standards (GE3), and new service techniques for catered events
- Cafe Supervisor with an average number of 600 guests, 4 serving lines, and 20 employees.
- Certified in Special Food Allergies/Celiac’s Disease and ServeSafe practices.
0-5 years of experience
Politely assisted customers in person and via telephone.
- Made and confirmed reservations.
- Assisted diners with obtaining food from buffet/swerving table as needed.
- Assisted in maintaining preparation and service areas in a sanitary condition.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Cleaned and inspected gallery equipment, kitchen appliances, and work areas
0-5 years of experience
Supervising and distributing catering service for over 40 conference rooms, one amphitheater and three locations off premises.
- Setting up and supervising large and small more elegant events that could be from a meeting from the CEO of [company name] to an event of 300 people.
- From my superior I am given what will be served, how many people are attending, the type of event, and timeline. From there I will set up the room, organize the staff, create the communication between front of the house and the back and maintain the service and quality will not diminish.
- On occasion I will travel to other locations outside of [company name] headquarters and set up and coordinate events for those facilities as well.
- Data entry for catering/pantry /café inventory as well for ordering new inventory for all departments.
- Use a catering program to add and modify upcoming future events and conference room set-ups.
0-5 years of experience
Prepare and execute all catered events, per client guidelines and special requests.
- Execute all catering orders with sales of 5k-7k per week
- Delegate and supervise all daily tasks for catering department
- Daily creation and execution of high-end, plated, catering requests for executive groups of 5-10+ people
- Supervise and lead culinary teams of 5-15 people for special events
- Lead execution for multiple course, high-end, events up to 400+ people
0-5 years of experience
Coordinated events alongside the Food Service Director and assisted with hiring process
- Catered off-site parties with multiple events in a day while managing a catering staff of up to 20 members
- Oversaw the execution of events while adhering to strict event start times
- Handled the delegation of duties for all team members including preparation, execution and clean up
0-5 years of experience
Coordinated events alongside the Food Service Director and assisted with hiring process
- Catered off-site parties with multiple events in a day while managing a catering staff of up to 20 members
- Oversaw the execution of events while adhering to strict event start times
- Handled the delegation of duties for all team members including preparation, execution and clean up
6-10 years of experience
Act as a liaison between Event planners and Clients to meet all the expectations requested for the events thus maintaining and incrementing the clients.
- Manage the food and beverage provisions for events of various sizes from small gatherings of 20 guests to large galas of 1000 and more guests.
- Coordinate and assist in the set up/breakdown of the events by verifying the desired service and planning out the best strategy to get everything done within the time frame.
- Supervise catering and waiting staff at events depending on the type of function ranging from 10 to 60 employees.
6-10 years of experience
Manage food delivery for 200+ guests for special events as well as day to day catering services.
- Work closely with diverse kitchen wait staff, chefs, facilities and event coordinator to produce flawless events.
- Supervise food service production, purchasing process and daily food service operations in a fast-paced modern kitchen.
- Support all kitchen operations in Food Service Managers absence.
- Enforced safety procedures in accordance with facility policies and government regulations.
0-5 years of experience
Manage workflow for up to 10 workers in a busy dynamic environment, including the training process for new employees.
- Cultivate new and current clients for repeat events.
- Design and custom tailor menus and themes for clients with respect to need and budget.
- Maintain inventory and logistics related to keeping events coordinated in a timely and efficient manner.
- Provide excellent customer service to clients.
0-5 years of experience
Immense ability to multi-task, react decisively and use good judgment
- Exceptional ability to develop positive working relationship with customers and dealers
- Strong organizational, communication and interpersonal skills
- Broad understanding of food and beverage presentation
- In-depth knowledge of food and equipment procurement procedures
- Profound knowledge of managing and supervising a catering staff
- Coordinated and discussed plans for each function with appropriate personnel
- Checked and recorded all food received, quantities of ingredients used and the number of meals produced and served.
- Ensured the highest standard of customer care is delivered to all customers
0-5 years of experience
Assisted preparation and cooking of catering jobs.
- Maintained all equipment and inventory.
- Responsible for all mass mailing and any type of mass communication
- Assisted in helping design all flyers, business cards, and postcards.
0-5 years of experience
Supervised and managed catering operations and facilities
- Prepared food and beverages for catering, deliveries and to-go orders
- Cooked, prepared, and sold menu items daily and sanitized/prepared kitchen for further use
- Set up venues and served guests at a wide variety of events including weddings, receptions, art shows, debutante balls and church social gatherings
0-5 years of experience
Utilize client contract to coordinate food and beverages for scheduled event
- Correspond with Executive Chef to ensure food preparation is accurate
- Work with Catering Directors to succeed with positive revenue from contracted events
- Supervise staff in all aspects of their performance throughout event
- Provide and communicate event details
- Maintain sanitation and safety standards in all designated catering areas
- Report daily events to Directors at the close of each shift
10+ years of experience
Started as a delivery driver and assisted in setting up events off-premise.
- After a few years of learning the nuisances of catering I eventually was entrusted to start leading crews of two to ten staff members in every aspect of catering from beginning to end of an event.
- Planned all buffet layouts and room arrangements after arriving on site.
- Learned very quickly how to manage a wide range of personalities, delegate duties, adjusted to becoming
- Gained more knowledge which led to more input in regards to day to day operations and assisting in larger
0-5 years of experience
- Supervised execution of events on and off premise
- Maintained standards of food service
- Upheld integrity of PMU through conflict resolution and guest satisfaction
- Liaison between guests, clients, and sales office
- Maintained communication with all involved departments campus wide
- Assisted with the hiring process, orientation, and the training of staff
- Trained and certified staff in BarCode certification
0-5 years of experience
Planning and coordinating of special events such as weddings, conferences and other upscale events
- Customer service by telephone, email and meetings
- Hiring and managing a wait staff of 60 with scheduling, training and annual evaluations
- Maintaining website with the latest marketing specials
- Designing and publishing web and print publications
0-5 years of experience
Supervise staff during all aspects of catered events to ensure high quality service standards and presentations are met
- Use information on Banquet Event Orders (BEOs) to coordinate food and beverage services for scheduled events
- Maintain high sanitation and safety standards in all catering storage rooms and other catering areas
- Maintain proper stock level of all catering equipment
- Supervise and participate in kitchen and dining area cleaning activities.
- Resolve customer complaints regarding food service
- Train workers in food preparation, service, sanitation, and safety procedures.
- Control inventories of food, equipment, liquor and report shortages to designated personnel
6-10 years of experience
Manage food and beverage operations for 34 luxury suites at large entertainment arena
- Supervise catering operation; staff of 10 servicing over 850 guests per event
- Prepare sales invoices and financial reports; Annual revenue over $250,000
- Manage monthly beverage and food inventory; Requisition supplies to support operations
- Provide exceptional customer service to all guests and high-profile performing artists
- Collaborate with other segments of the organization to ensure customer satisfaction
- Strategize with Premium Service Manager to improve marketability, reduce costs and grow sales
- Assist other company owned venues with food and beverage operations during major events
- Manage purchase order and billing process
- Train and orient catering staff on new procedures and tasks
- Acting Liaison between corporate suite owners and Premium Service Manager
0-5 years of experience
Operates/supervises room set ups, service and breakdown of scheduled banquet events
- Assists in training and supervising all catering staff including servers, server assistants, utility personnel, and bartenders.
- Ensures client expectations are met and successfully handle any complaints or concerns
- Maintains all catering/banquet related equipment, catering cage, and liquor room.
- Ensured proper food preparation, presentation, and food safety as well as sanitation.
0-5 years of experience
Verifies proper set-up service and cleaning of assigned area throughout shift/event
- Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
- Verifies all paperwork is complete and turned in at the conclusion of each shift/event
- Ensures all workstations, storerooms, bar, decks, and dining areas remain clean, safe, and sufficiently stocked.
- Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
0-5 years of experience
Ensure all food servers and bartenders scheduled to work have been accounted for, are in place and ready for service.
- Meet with and maintain open communication with clients throughout the day to be assured guest satisfaction
- Create a positive atmosphere for my staff so that my goal of exceeding the client’s expectations will be
- Continuously monitor the activity of the servers and bartenders to guarantee service schedules are being
- Work directly with the chefs to correct any issues that may have been brought to my attention
- Create menu boards as needed
- Handle sales regarding re-orders as directed
- Assist higher management with all other duties as directed.
0-5 years of experience
- Hire, schedule, train and monitor service employees and oversee temporary labor resulting in a decrease of labor budget by 23%. Created first version of banquet service manual.
- Supervise and coordinate banquet preparations for guests from 25-400. Tasks include: floor plan, room décor, buffet layout, presentation, set up, execution of event, final payment, and breakdown.
- Conduct pre-shift meetings and delegate service staff tasks before, during and after functions.
- Successfully manage multiple events, on and off-site, simultaneously.
- Assist Catering Director in client development, menu planning, rental contracts and billing.
- Act as interim Catering Sales Director and Dining Room Manager handling sales, contract development and accounting for extended periods of time.
0-5 years of experience
- Maintained front of house operations for downtown café/work training center
- Created catering menu for new catering launch
- Worked closely with clients to ensure catering needs were met and were successful
- Responsible for daily operations of catering and café, including cash flow, inventory and customers
6-10 years of experience
- Ordered food working within a Budget
- Responsible for preparation, cooking, set up, and delivery of catering, according to predetermined standards..
- Communicated effectively through email, phone, and face to face with customers/clients and staff.
- Coordinated activities of kitchen including interacting with other locations, to gain efficiencies.
- Oversaw employees and trainees to produce a customer satisfying experience in a time sensitive environment.
Food Service Cover Letter Examples
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
