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6-10 years of experience
Managed all aspects of front desk operations including multi-line telephone, patient reception, and appointment scheduling. Interacted extensively with vendors; procured dental equipment and products. Delivered presentations to potential clients related to various dental treatments. Monitored all records and policies related to OSHA and back-office sterilization processes. Generated detailed reports of daily productivity; prepared and monitored patient records; resolved insurance and billing issues. Recruited, trained, and supervised 6 staff members. Served as office representative during several dental seminars and CDA / ADA events.
- Introduced several new methodologies to streamlined operations and drive business growth; realized 20% improvement in production and profits.
- Devised and implemented standardized policies and efficient workflow, which cut operating costs 25%.
- Participated in setup of new state-of-the-art office; efforts led to increased profits and productivity levels.
- Successfully influenced clients purchasing decisions by delivering high-impact presentations; secured numerous sales for full mouth cosmetic reconstruction and various dental hygiene products.
- Built a highly productive team focused on delivering quality service and business growth; trained staff members regarding all facets of business procedures and customer service, which optimized daily operations.
- Established long-term relationships with clientele; consistently provided quality service and offered recommendations based on individual needs, which facilitated ongoing business.
6-10 years of experience
Processed orders for materials, supplies and equipment within the daily operations of the Central Supply/Receiving Division of FDSC. Maintained confidential records, entering data into computer system. Reordered and issued all medical/dental supplies within budgetary constraints and maintained a perpetual inventory control. Duties also included methods of development, cost control expenditures, and working with Accounts Payable upon receiving all invoices and purchase orders.
- Performed work in preparing, updating and documenting changes on appropriate forms in the specialized administrative
- Initiated orders and maintained an adequate inventory record of medical/dental and operational supplies, delivered and issued in a computer system.
- Developed and improved cost control measures; worked and maintained within the constraints of the Central Supply
- Performed related work in receiving, recording, storing, shipping, issuing and delivering supplies, equipment and other
- Independently developed the Purchasing Department.
10+ years of experience
Greeted patients, introduced myself, and ensured they were comfortable while receiving service or treatment
- Ensured all dental records and information were up to date and ready for the dentist
- Performed classic and digital x-rays
- Cleaned instruments, rooms, and other working stations by utilizing proper sterilization methods and utensils
- Assisted dentist in all exams, cleanings, and procedures
- Set and confirmed appointments when necessary, particularly for non-English speaking patients
- Gained knowledge in patient care and comfort as well as the importance of caring for patients with respect and understanding.
0-5 years of experience
Worked chairside assisting the doctor with routine cleaning specialized procedures.
- Assisted the doctor in creating and updating patient chart information.
- Assisted in keeping patients at ease before, during, and after procedures by explaining procedures and answering questions.
- Entered new patient information into customer database and scheduled patients utilizing Dentrix software.
- Kept inventory of all dental supplies and handled shipments and deliveries.
- Created treatment plans and coordinated billing with insurance companies and/or patients.
10+ years of experience
Responsible for examination room and dental tray preparation for examination and procedures
- Assisted dentist performing four-handed dentistry and other chair-side duties
- Educated patients on proper nutrition and self-care programs
- Impression taken for dental appliances and retainers
- Take, developed and mount dental x-rays
- Recorded treatment information in patient records
6-10 years of experience
Ability to perform without close supervision; patient oriented and problem solver; and excellent manual dexterity
- Exposed and processed dental X-rays; maintained patient records and lab equipment; sterilized instruments; assisted office manager with patient scheduling, educated patients on postoperative and general oral health care
- Applied fluorides and other agents to prevent dental diseases
- Removed sutures
- Removed excess cement from coronal surfaces of teeth
- Maintained clean, sterile and positive environments optimizing patient comfort and safety
- Built a loyal patient following; frequently requested by patients to serve as their dental assistant
0-5 years of experience
Managed front desk, including checking-in patients, verifying correct and updated patient registration paperwork.
- Answered phones and scheduled patient appointments, as well as calling to confirm appointments for next day.
- Communicated effectively with Dentists and Dental labs to ensure pick up for lab cases.
- Seated and checked blood pressure for patients, took X-rays, and took impressions when needed as an RDA.
0-5 years of experience
Direct customer service, answered phones, scheduled appointment and confirmed appointments
- Assisted the Doctor in front and back office duties
- Organized and scheduled pick up and drop office of dental appliances
- Worked with insurance and design appropriate treatment plans
0-5 years of experience
Developed and maintain both Doctor and Hygienist schedule to meet practice goals.
- Responsible for answering incoming calls including: new patient calls, emergency, scheduling
- Educated and consulted patients discussing treatment needs and presenting treatment plans.
- Increased and stimulated new patient growth by supporting marketing and promotional programs, to include recalls cards, continuing care calls, referral letters and gifts.
- Responsible for billing dental insurance, posting payments, and claim estimations.
- Responded to Doctor, patient and employee concerns and inquiries.
0-5 years of experience
Prophylaxis/Patient Oral Hygiene and Health Educator/Scheduler and re care activator
- Worked with special needs children with a variety of conditions to complete restorative dental work while maintaining a calm setting
- Monitored and assisted with sedation techniques to include working with Anesthesiologists
- Took and processed Radiographic and Panoramic X-Rays on a wide range of children with carious age, size, and degrees of comfort levels in this pediatric specialty
- Took and poured models for laboratory work for the creation of Dental Splints and Pre-Post Orthodontic Treatment
- Set up and break down of dental equipment and instruments in a closed operatory and open bay setting
- Maintained dental equipment on a daily/weekly/monthly basis
0-5 years of experience
Assisted the doctor throughout the whole procedures from diagnosis, prophylaxis, amalgams, and procedures to crown/bridges, root canals and extractions.
- Took bite registrations for diagnostic models for case study only.
- Prepared temporary crown and bridges.
- Assisted oral surgeon.
- Placed orthodontic separators.
- Took regular and panoramic x-ray for orthodontic treatment.
- Helped doctor in orthodontic procedures; prepared brackets and molar bands, changed rubber bands and gave instructions to orthodontic patients.
- Supervised back office personnel and performed bi-weekly inventory
0-5 years of experience
Prepared patient, sterilized and disinfected instruments.
- Set up instrument trays, prepared materials and assisted dentist during dental procedures.
- Exposed dental diagnostic x-rays.
- Assisted dentist in the management of medical and dental emergencies.
- Instructed patients in oral hygiene and plaque control programs.
- Cleaned teeth and applied protective coating of fluoride to teeth.
0-5 years of experience
Prepared patient, sterilized and disinfected instruments.
- Set up instrument trays, prepared materials and assisted dentist during dental procedures.
- Exposed dental diagnostic x-rays.
- Assisted dentist in the management of medical and dental emergencies.
- Instructed patients in oral hygiene and plaque control programs.
- Cleaned teeth and applied protective coating of fluoride to teeth.
0-5 years of experience
Greeted patients and escorted them to the treatment area assisting in preparation for their appointment
- Assisted Dentist during procedures by passing required instruments, assisting with operative procedures, preparing necessary materials for patients needs
- Take and develop patient x-rays, impressions and fluoride treatments
- Provided post appointment hygiene instructions, as well as preventive dentistry and dietary counseling to patients
- Provided administrative assistance such as appointment scheduling, managing patient records, filing, and patient follow up recall scheduling
0-5 years of experience
Developed the ability to multi-task in a fast paced environment.
- Supervised and establish a constructive work flow.
- Provided aid and guidance to all patients.
- Trained to obtain vitals
- Developed the ability to understand and meet patients needs.
- Refined the ability to communicate with customers in a productive and professional manner.
0-5 years of experience
Greeted and prepared patients
- Provided Coronal Polishing, Nitrous Oxide Monitoring and SSC fitting
- Oversaw inventory, supply ordering and restocking supplies
- Operated x-rays machine and developed x-rays
- Applied fluoride and other cavity-preventing agents
- Routinely cared for Preschool aged children
0-5 years of experience
Assisted chairside with orthodontic patients.
- Prepared operatories for patient appointments.
- Took radiographs
- Spoke to patients in person and on the phone to aid in conflict resolution.
- Maintain inventory and cost control.
- Sterilized instruments and operatories.
- Performed lab duties including making appliances and models.
6-10 years of experience
Prepared treatment rooms for various procedures.
- Greeted patients, seated them, and made them comfortable prior to treatment.
- Took digital x-rays as needed.
- Made impressions and preformed all laboratory procedures required.
- Maintained patient treatment records in Dentrix G4 and Ascend software.
- Assisted Dentist chair-side and fabricated crown and bridge temporaries.
- Monitored and cared for patients while they were sedated.
- Sanitized treatment rooms, sterilized instruments, ordered supplies, and maintained inventory.
- Cheerfully answered the phone, booked appointments, presented treatment plans, and accepted patient payments.
0-5 years of experience
All chair side assisting for eight endodontic residents within graduate program
- Utilized digital dental radiography, maintained budget and ordered supplies for clinic
- Coordinated residents schedules for incoming patient's within the clinic
- Assisted "On call" resident for emergency patients
- Set-up and assisted with all surgical procedures
- Liaison between front office scheduler and back office clinic
6-10 years of experience
Prepped and turned over patient rooms
- Ordered and organized supplies for stock rooms
- Maintained a clean and hygienic environment for both staff and patients
- Supplied the front office with proper materials
- Assisted callers with their questions and concerns
- Dental insurance verification
- Scheduled appointments
- Submitted claims, posted checks, and collected money
- Solved computer issues with technical support
0-5 years of experience
- Responsible for the maintenance, restocking, and disinfection of four dental operatories
- Sterilization of instruments according to OSHA guidelines
- Responsible for spore testing, maintenance of AT 2000, inventory control, and ordering of supplies
- Performed duties related to RDA license
- Occasionally assisted front office with collection of payments, answering phones, filling, and scheduling appointments
- Assistant to a one doctor office
0-5 years of experience
Designated expert in developing, implementing, and maintain Inmate Patient Dental Program
- Enhance and improve operations and support the clinical team
- Assistant five different Doctors chair side with Oral surgery, filling, periodontal treatment
- Manager to resolution with problems and issues
- Plan, coordinates staff to provided internal customers services Inmate Dental Program
- Tracking logs for OSHA, Clinical housekeeping, Bio-waste management, supplies and inventory
0-5 years of experience
Ensured patient were cared for and customer service
- Managed phone system and scheduled appointments
- Handled accounts payable, processing and administration
- Provided customer inquiries and information requests
- Completed patient registration and data entry
- Operated various computer software programs
0-5 years of experience
Assisted during prosthodontics, oral surgery, general dentistry at JPS various clinics according to assignment
- Exposed panoramic panos, diagnostic x-rays
- Poured up models for study cast
- Enter dental treatments that needed to be done and had been completed into computer system
- Wrote up dental lab cases, communicated with lab about dental cases, scheduled returned cases for extractions and denture delivery
- Packed surgical area with gauze after extractions
- Assit during preventive and restorative procedures
0-5 years of experience
Patient preparation that includes to sterilize & disinfect instruments and the set up of instrument trays to assist dentist during dental procedures.
- Take Alginate impressions & pouring models, create retainers, bleaching & fluoride trays.
- Inventory control of procedure materials & restock materials used for chair side assisting.
- Educate patients on proper oral hygiene techniques and conduct patient consultations & calculate fees for treatment based on various payment schedules.
- Assist Dentist with various procedures including crowns, fillings and sealants.
- Charting and recording medical and dental histories & vital signs of patients.
0-5 years of experience
Experience in front desk and clinical duties.
- Experience in General Dentistry, Oral Surgery, Prosthodontic Dentistry, Endodontic Dentistry, and Pediatric Dentistry.
- Over 24 hours of Continuing Education Courses completed.
- Kept patient's mouth free of debris during the procedure.
- Prepared patients, sterilized instruments, set up instrument trays, and prepared the materials used in dental procedures.
- Experience in taking impressions and taking radiographs.
0-5 years of experience
- Utilize proficient knowledge of digital radiology in conjunction with Eagle Soft technology.
- Implement total patient care and act as patient advocate when assessing returning patients after oral surgery and long sitting appointments.
- Assisted in implant placement through 3D imaging guided surgery
- Cerec single unit crown placement.
0-5 years of experience
Prepare and arrange instruments, medications and required material. Prepare patients for dental health services and instruct them in appropriate post dental treatment, diet and oral hygiene.
- Prepare dental materials: cements, composite, impression materials, etc.
- Promptly follow all instructions from the dentist dealing with patient comfort
- Perform required laboratory procedures, i.e. take dental impressions, pour plaster modals, etc.
- Orthodontics: Braces, ALF appliances(Advanced Lightwire Functionals), placing bands
- Patient Scheduling, some inventory and ordering of back office supplies
0-5 years of experience
Administered full scope of Registered Dental Assistant duties and responsibilities in General Cosmetic Dentistry and Orthodontics.
- Highly skilled in four-handed dentistry techniques, dental instrumentation, radiographs and impression taking.
- Knowledgeable in fabrication of temporary crowns, bridges and veneers, bleaching trays, night guard and custom trays.
- Performs chairside zoom whitening and routine prophylaxis on children and fluoride treatment.
- Provides oral hygiene instructions to patients.
- Responsible for making alginate impressions for study models for Orthodontics.
- Places wires and elastics.
- Takes diagnostic photos for Orthodontics records, Cephalometric and Panoramic radiographs.
0-5 years of experience
Greeted and prepared patients for dental examinations.
- Properly sterilized dental equipment and examination rooms in accordance with infection control policies.
- Effectively operated x-ray machines and developed x-rays for children ages 1 to 18.
- Coordinated appointment schedules with both the dentist and hygienist.
- Routinely completed inventory, supply orders and restocked supplies as needed.
- Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
- Provided appropriate postoperative instructions as prescribed by dentist.
- Thoroughly gathered and recorded medical and dental histories and vital signs of patients.
- Proficiently assisted dentist with diagnostic, preventative, general, surgical procedures.
- Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist
6-10 years of experience
Administered full scope of Registered Dental Assistant duties and responsibilities in General Cosmetic Dentistry.
- Highly skilled in four-handed dentistry techniques, dental instrumentation, radiographs, and impression taking.
- Knowledgeable in fabrication of temporary crowns, bridges, and veneers, bleaching trays, night guard, and custom trays.
- Performs chair side zoom whitening and routine prophylaxis on children and fluoride treatment.
- Provides oral hygiene instructions to patients.
- Responsible for making alginate impression for study models.
- Take diagnostic x-rays and panoramic radiographs.
6-10 years of experience
Welcomed patients as they arrive and escorted them to treatment rooms
- Recorded medical history and vital signs
- Administered routine patient care and monitoring, including instrument and material setup and sterilization
- Provided chair-side assistance during clinical treatments including tooth extractions, fillings, and crown placements
- Provided pre and post operative instructions to patients/parents
- Utilized proficient knowledge of digital radiology to take digital X-rays
- Daily maintained first aid, bio hazard, emergency, and sedation kits were stocked and logs were correctly documented
- Educated patients/parents in the importance of oral hygiene
- Polished teeth and clinical crowns and relate fluoride and sealant
- Bilingual English and Spanish speaking
10+ years of experience
Patient care management, office and laboratory duties
- Responsible for inventory management, maintaining patient records, and dental equipment; educate patients on their post-operative and general oral care.
- Prepare treatment plans and discuss patient options clinically and financially
- Digital X-ray (DEXIS), Casey Educational Software
- Adjustments/repairs of dentures and partials
- Fabrication of night guards, bleaching trays and custom temporary crowns
- Maintain clean and sterile facility and equipment for overall patient comfort and safety.
- Spent 10+ years building a loyal patient following with patients frequently requesting me personally as their assistant.
0-5 years of experience
Handled the tasks of sterilizing and disinfecting dental equipment to maintain accepted standards.
- Perform general chair-side duties and assist with all types of procedures
- Responsible for providing general instructions to patients regarding oral hygiene and post-op care
- Handled the responsibilities of taking X-rays and processing X-ray film
- Skilled in preparing restorative materials and dental cements, create temporary crowns and taking bite impressions.
- Inventory Management; stock all supplies, instruments and medications and place orders.
0-5 years of experience
Providing assistance to the dentist during different treatments or even surgeries
- Collecting relevant information about the patient's medical history
- Sterilizing the instruments and taking care that the equipment is in excellent order
- Taking dental radiographs, developing them and presenting them to the dentist
- Taking care of the patient's comfort (since the dentist can be disturbing event for some people)
- Instructing patients towards an effective oral care after a certain treatment
- Completing office tasks that require the use of a personal computer
- Advising the patient about the necessary further dental care or needed treatments and assisting in the procedure of providing it
0-5 years of experience
Fully expanded general dental assisting duties in restorative, endodontic, prosthetic, orthodontic, oral surgery, and implant dentistry
- Maintaining a comfortable, patient-centered environment before, during, and after treatment
- Reviewing and retaining accurate patient records, dental charting, documenting all patient correspondence, scheduling and confirming appointments by phone and Dentrix, presenting treatment plans, and offering financial solutions
- Establishing professional relationships with specialists and other physicians regarding patient care, treatment planning, diagnosis, and prognosis
- Infection control and sterilization of all equipment, instruments, and treatment rooms, preparing and maintaining sterile field during surgery
- Emergency contact after hours and on weekends, triaging emergency patients, calling in prescriptions as directed by dentist
10+ years of experience
Provide chair side assistant during clinical treatments, alginate impressions, fabrication and cementation of temporary crowns and bridges, and dental x-rays
- Repair, adjust and polish prosthetics
- Perform in-office teeth whitening, fabrication of whitening trays
- Assisted in periodontics, cosmetic, endodontics, and implant dentistry
- Administer routine care and monitoring, including instrument and material set-up including sterilization
- Responsible for ordering dental supplies and maintaining stock instead of ordering materials needed on a weekly basis
- Cross trained with front office, including billing, insurance breakdowns, and collections
- Seat patient, discuss treatment and answer questions for scheduled appointment, deliver post-op directions
- New patient exams would discuss treatment plans and scheduling of appointments
0-5 years of experience
- Assisted Dentist in all aspect of general dentistry including, but not limited to, 4 handed dentistry crown and bridge RCT, temporary restorations and pouring of models. Anticipated Dentist's needs by having instruments and charts ready; excellent foresight.
- Quickly assembled trays. Fabricated onlay, inlay and crown temporary restorations, cement removal and preparation of restorative and impression materials.
- Used Dentrix for all charting, notations and digital x-rays.
- Prepped stations by coming in early when doctor was short handed the previous day; flexible in scheduling.
- Dr. Hamblin's feedback was: I am easy to work with, a good communicator and able to take direction well.
0-5 years of experience
Schedule appointments, keep records, receive payments
- Perform 4-hand chair-side duties, assist with composites, crown and bridge preps veneers, extractions, fabricate temporary crowns and bridges
- Take impressions, make whitening trays, night guards, pour study models
- Expose radiographs, develop radiographs, change processor chemicals
- Stock rooms, place orders for back office, keep dental equipment in working order
- Keep contact with all labs
- Discuss the importance of dental health with all patients
10+ years of experience
Prepare patient for dental care
- Taking blood pressure, x-rays, impressions for prosthetics and space maintainers.
- Administrating nitrous oxide, removing cement, skilled in temporary crowns and bridges.
- Assisting in General Dentistry, Endodontist, Periodontist, and implants.
- Ordering supplies as well as management
- Giving post-operative instructions to patients
- Educating and communicating with patients
0-5 years of experience
Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Expose dental diagnostic x-rays.
- Record treatment information in patient records.
- Provide postoperative instructions prescribed by dentist.
- Assist dentist in management of medical or dental emergencies.
- Take and record medical and dental histories and vital signs of patients.
- Instruct patients in oral hygiene and plaque control programs.
- Clean removable appliances.
- Apply protective coating of fluoride to teeth.
6-10 years of experience
Assisted with handling diagnostic X-Rays using panoramic, bite Wings, and periapicals
- Utilized databases to compile client health history
- Educated patients on preventative care techniques
- Assisted with endodontic and orthodontic procedures
- Assisted with oral surgery to include extractions
- Controlled sterilization and anti-infection methods
- Obtained alginate impressions for study models
- Carried out preparation, breakdown, and cleanup of operatory rooms
- Cross-trained as front office assistant to maintain dental records, receive and schedule patient appointments, along with miscellaneous clerical duties
- Translated for all Spanish speaking patients
6-10 years of experience
General RDA duties (chairside assisting, fabrication of temporaries, sterilization, charting, etc.)
- Managed inventory and procurement of clinical supplies
- General front desk duties (appointments, payments, claim submission, insurance verification, etc.)
- Cosmetic, Invisalign, Bone Grafts, & Implants
- Chairside Opalescence Boost whitening
- Invisalign records to submit to ClinCheck
- Fabricate night guards and Invisalign retainers
0-5 years of experience
Prepare dental materials such as cements, amalgam, composite and impression materials.
- Assisting dentist during examination and treatment of patients
- Preformed X-ray, mounting and processing films
- Complete polishing, sealants and charting
- Fitted bands, inserted arch wires, took oral photos and dental impressions
10+ years of experience
Conceptualized, developed and distributed a Dental Assistant Handbook and delivered a presentation on its highlights.
- Update and maintain computerized patient records.
- Respond to inquiries and educate patients on procedures, care and products.
- Oversee accounts receivable functions, including patient invoicing and account statement preparation, distribution and updating.
0-5 years of experience
Assists the dentist with a variety of treatment, oral surgery patients, and implant patients
- Takes and processes X rays
- Prepares and sterilizes instruments, and equipments
- Perform coronal polishing
- Teeth whitening
- Making the temporary Crown
6-10 years of experience
- Primary assistant for Doctor in a chartles office during cosmetic, simple, surgical and 3rd molar extractions, crown and bridge preps, sinus grafts, implants, implant restorations, connective tissue grafts, prosthetic procedures, I.V. sedation, oral sedation, nitrous oxide and orthodontics.
- Trained in fabricating bleaching trays, and soft nightguards, taking and pouring up quality impressions, mounting lab cases using both panadent and denar articulators, making temporaries, Zoom Whitening, changing orthodontic bands, making custom trays and wax ups.
- Responsible for placing orders, keeping office stocked, maintenance of equipment, laundering lab coats, training new clinical staff, track, order and check expiration dates for in-office drugs, pre-operative and post-operative instructions.
- Take bitewings, full mouth x-rays, panoramic x-rays and learning the cone beam x-ray.
- Made sure everything was done in a timely manner and able to prioritize.
- Help front desk during down time by answering phones
- Follow infection control procedure
0-5 years of experience
- Assist dentist with all procedures.
- Prepare patients for procedures ensure comfort and develop trust calm distress patients.
- Instruct patients on post-operative and general oral healthcare.
- Obtain and record medical and dental histories.
- Made certain that operators and instruments are cleaned ensure safety , sanitary conditions using autoclave, ultra sonic, and dry heat instruments sterilization.
- Made temporary crowns.
6-10 years of experience
- Managed dental clinic operations including instrument setup, sterilizations, chair side assistance during surgical procedures (apicoectomy, extractions, hemi-section, and root-canal treatment)
- Working knowledge of various standards and practices, including HIPAA, Infection Control (OSHA)
- Managed quality control, processing of radiographs, patient registration, scheduling and inventory
- Proficient in most common productivity software (e.g MS Office)
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