System Support Engineer
Installed, tested, problem diagnosed, repaired, maintained, upgraded, and provided 24 hours a day, 7 days a week support services to ensure reliable operation (in a time critical environment) for industrial real-time data acquisition systems, process control systems, security computer systems, PI systems (power plant information systems), industrial PC systems, and a variety of electronic analytical instruments.
- Designed and implemented hardware modifications and enhancements-drastically reduced down time of the systems and increased reliability rate.
- Developed preventive and predictive maintenance program, which extended the systems life up to 15 years and determined maintenance schedule and priorities.
- Reduced department's yearly budget (saved up to $50,000 per year) by analyzing inventory needs and troubleshooting faulty assemblies to the component level.