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0-5 years of experience
- Zendesk and NetSuite integration. Using Zendesk REST API and NetSuite REST API and SuiteScript, export selected Zendesk tickets to become NetSuite RMA records, and when an replacement order ships, update Zendesk with shipment and tracking info.
- Created NetSuite customer portal serial number validation rules for Return Authorization
- Created Excel VBA app to validate and filter customer uploaded spreadsheet containing serial numbers of returned merchandise
- Filled in the role of IT director. Helped EDI implementation with Best Buy, Target using SPS Commerce
0-5 years of experience
- Fully implemented NetSuite ERP and CRM modules along with full data migration of accounting, inventory, customer and vendor data from legacy systems. Developed custom financial and sales reports for clients, allowing senior management to efficiently make critical business decisions.
- Worked with client’s senior team and process owners during the requirements gathering phase to thoroughly understand existing business processes, generate process workflow diagrams and document requirements for NetSuite implementation projects.
- Generated custom solutions using data relationship and process flow diagrams for web and CRM applications developed for [company name] and customer accounts.
- Conducted Business Acceptance Testing for customizations developed in-house by generating business specific use cases, ensuring the solutions provided to clients fulfill their requirements and adhere to their internal business guidelines.
- Develop User’s Guides and provide extensive training to End Users, allowing them to fully comprehend and utilize the functionality of implemented solutions.
0-5 years of experience
- Developed, launched and managed in-depth KPI’s, dashboards and reports for all team functions at both management and individual level.
- Created customized reports using saved searches.
- Lead to Customer process.
- Order to Cash process.
- Created custom forms, fields, lists and records.
- Customized dashboard KPIs (custom published dashboards based on roles).
- Interacted with Business users for requirements gathering, analysis and development.
- Data migration via CSV imports.
0-5 years of experience
- Use the SuiteScript API to provide custom solutions to customers using Netsuite which is an all-in-one accounting platform to manage all business needs
- Implement and build websites on Netsuite’s SuiteCommerce Advanced framework using Backbone.js and Sass to integrate with the Netsuite platform
- Provide solutions on the Netsuite platform to integrate outside services into the client’s platform (ex. Amazon and Walmart APIs)
Computer Software Cover Letter Examples
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
