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Candidate Info
7
years in workforce
7
years at this job
BS
Computer Information Systems
Project Leader & EDI Specialist
Developed and deployed RPG and CLP software programs on the IBM AS400 for Accounts Payables, Shipping and Receiving processes. Conversion of OEMs and Aftermarket customers to a form of EDI in alignment with the customer requirements for the global supplier of wiper systems and electronics.
- Converted 1000+ manual Aftermarket customers utilizing EDI Gentran translator to EDI ANSI X12; transactions sets 810s, 850s, 855s, 856s 860s, 865s and 997s, saving of 75K annually.
- Provided online, telephone, and remote support for sites located in North America, Mexico, China, and Europe.
- Applied INFOR PTFs on a monthly basis to keep current on the INFOR (ARS) Auto Release System.
- Improved root-cause analysis process and minimized repetitive fixes, utilizing BridgeTrak Help Desk software to track, record, and correct issues.
- Utilized TL Ashford Bar Coding software for 2D bar code labels.
Candidate Info
21
years in workforce
2
years at this job
C
Pmi Project Quality Management
C
Coursework Completed - Intro To Systems, Vb, Java, C++, C, Networking Of Microcomputers
Computer Science
EDI Specialist/business Analyst
- Analyzed business processes w/managers to ID Electronic Data Interchange (EDI) opportunities.
- Added/updated 200+ EDI transactions between Trading Partners and internal business units.
- Tested/verified changes in multiple environments to ensure quality and accuracy.
- Documented new business processes to ensure users understood new EDI transaction results.
- Performed EDI software shutdown/status checking in support of quarterly server outages.
- Prepared teams for audits, managed documentation, reviewed SOPs for accuracy and clarity.
Candidate Info
10
years in workforce
10
years at this job
HS
High School Diploma
Sr. Customer Service Representative Lead / EDI Specialist
- Provided information to sales reps, store owners and end users on products, warranty, stock status, delivery dates, back order procedures, product return and company policy
- Researched and responded to customer complaints, inquires, questions, etc.
- Managed contract pricing for large accounts
- Provided light technical support and troubleshooting for SAP issues and EDI orders
- Set-up documents for Electronic Data Interchange (EDI) for SAP format
- Focused on first call resolution to maximize availability and improve customer satisfaction
- Consistently exceeded monthly goals and standards
Candidate Info
30
years in workforce
2
years at this job
BA
Mis
BA
Information Systems
BA
Computer Information Systems
EDI Specialist
- EDI administration including mapping of 810 invoices, 850 POs, 856 ASNs in a Delta/ECS Environment
- Maintenance and setup of VAN, FTP and AS2 connections to customers
- Processing of files using VBScript and Batch files
- Monitoring of Microsoft Dynamics AX for order import
Candidate Info
13
years in workforce
10
months at this job
AA
Associate of Arts
EDI Specialist
- Remote work facilitating Invoice entry through the bill payment reception.
- Telnet to PICK system, sort, analyze, log invoice information for billing entry.
- Work with old/new vendor platforms to learn multiple invoice entry and document processes.
- Escalate technical issues through appropriate channels as necessary.
- Track vendor billing concerns and feedback for reporting and to ensure customer resolution/ satisfaction.
- Works independently, all assignments are completed timely and accurate.
- Other tasks as requested.
Candidate Info
10
years in workforce
1
year at this job
C
Business Analytics
C
Itil 2011 Foundation
BA
Media Management
Edi Specialist
- Second level technical support for CMS/COBR (Coordination of Benefits and Recovery) Data Match Project.
- Successfully reduced average call time taken by Level II Technical Support.
- Developed work process improvements that reduced average Level II Technical Support call time from approx. 20 minutes to approx. 5 minutes per call.
- Troubleshooting website connectivity and usability issues.
- Assist users in registration for Data Match Questionnaire via PIN and EIN numbers.
- Instruct application users on Data Match Questionnaire best practices via email and phone calls.
- Assist and trained new team members on application processes of CMS Data Match Questionnaire.
- Assist users in creating Account Manager and Designee user profiles inside of EDI Application.
- Assist users in certification and submission of Data Match Electronic Questionnaire.
- Create help desk tickets in COBR EDI Application and reset user passwords after user verification via EDI Application.
Candidate Info
12
years in workforce
5
years at this job
BA
Psychology
MS
Accounting And Finance
EDI Specialist
- Maintain Electronic Data Interface monitor incoming and outgoing information.
- Answer calls and emails regarding orders and issues.
- Present product at Toy Fair and other shows to increase sales.
- Assist Credit department with accounts receivables.
Candidate Info
4
years in workforce
3
years at this job
EDI Specialist - Implementations
- Work with lead developer to create new messaging platform for Appointment Reminders.
- Write up Q/C plan to test all functionality and document any bugs. Work with another analyst to document a training manual.
- Manage the implementation process from start to finish for a successful implementation.
- Provide support to clients via a ticketing system.
- Work with vendor to create new processes as well as solve customer problems.
- Provide consulting advice to customers, third parties and management.
- Meet implementation and support deadlines.
