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Candidate Info
23
years in workforce
17
years at this job
Customer Service
Case Manager Supervisor/coordinator
- Assisted patients in making informed decisions by acting as their advocate regarding clinical status and their activities of daily living.
- Attended Case conferences with Therapists, Social Workers, Family members and Psychiatrists as needed
- Completed case assignments monthly, drafted service plans, reviewed case progress and determined case discharge in terms of goals achieved.
- Provided training and understanding of clinical interventions, harm reduction techniques, policies and procedures of the agency with staff.
- Conducted clinical intake interviews of prospective patients with Program Director as needed for Supported Housing
- Communicated with landlords via telephone or email, developed partnerships with landlords for potential rental of apartments and also rental amounts.
- Conducted apartment visits on a monthly basis to ensure housing rules and policies were being adhered to without difficulties.
- Utilized strength based language in terms of exhibiting positive communication, patience, supportive, and empowering relationship with our patients to ensure a positive recovery process
Candidate Info
11
years in workforce
6
years at this job
BS
Social Work
MS
Social Work
Case Manager Supervisor
Oversees Case managers and their responsibilities with weekly supervision
- Liaison between DC General CM & transitional housing programs/Mental health providers
- Bi-weekly managerial meetings & trainings
- Mediate with Case managers & clients to resolve case management issues
- Daily use of automated technology including HMIS and CATCH and hard copy files to maintain & update
- Conducts case manager quarterly evaluations
Candidate Info
7
years in workforce
2
years at this job
BA
Science
Targeted Case Manager Supervisor
- Supervise documentation and services provided by Targeted Case Managers to patients with Mental Health Conditions.
- Provide training to Case Managers with skills and accurate information to improve services provided.
- Supervise services provided by Targeted Case manager.
- Contact Medical Providers and request Authorizations for Targeted Case Manager Services.
- Verify insurance, check patient eligibility and evidence of coverage, coding, and billing paperwork.