Case Manager Supervisor Resume Examples

Case Manager Supervisor/coordinator

• Assisted patients in making informed decisions by acting as their advocate regarding clinical status and their activities of daily living.
• Attended Case conferences with Therapists, Social Workers, Family members and Psychiatrists as needed
• Completed case assignments monthly, drafted service plans, reviewed case progress and determined case discharge in terms of goals achieved.
• Provided training and understanding of clinical interventions, harm reduction techniques, policies and procedures of the agency with staff.
• Conducted clinical intake interviews of prospective patients with Program Director as needed for Supported Housing
• Communicated with landlords via telephone or email, developed partnerships with landlords for potential rental of apartments and also rental amounts.
• Conducted apartment visits on a monthly basis to ensure housing rules and policies were being adhered to without difficulties.
• Utilized strength based language in terms of exhibiting positive communication, patience, supportive, and empowering relationship with our patients to ensure a positive recovery process

Case Manager Supervisor

Oversees Case managers and their responsibilities with weekly supervision

• Liaison between DC General CM & transitional housing programs/Mental health providers
• Bi-weekly managerial meetings & trainings
• Mediate with Case managers & clients to resolve case management issues
• Daily use of automated technology including HMIS and CATCH and hard copy files to maintain & update
• Conducts case manager quarterly evaluations

Targeted Case Manager Supervisor

• Supervise documentation and services provided by Targeted Case Managers to patients with Mental Health Conditions.
• Provide training to Case Managers with skills and accurate information to improve services provided.
• Supervise services provided by Targeted Case manager.
• Contact Medical Providers and request Authorizations for Targeted Case Manager Services.
• Verify insurance, check patient eligibility and evidence of coverage, coding, and billing paperwork.