Showroom Manager Resume Examples

Showroom Manager/designer

Interacted with clients, vendors on a daily basis resulting in long lasting business relationships.

• Streamlined sales, inventory and payroll reporting resulting in improved productivity.
• Launched, designed new website for the company exposing it to internet inquiries.
• Generated new contacts resulting in $500,000 contract.
• Created systems with Excel and VBA, improving operational organization, time management and overall
• Provided training and support to company staff in the use of Excel and Retail Pro POS system to accomplish
• Produced a reliable data comparison tool which greatly assisted in the company wide integration of NetSuite

Showroom Manager

Successfully managed a high-end outdoor furniture showroom in the A&D building with sales over $1.5M a year

• Increased sales by 33% during the first year by providing exceptional customer service and establishing quality
• Carried out all phases of sales transaction from qualifying the client using strict company guidelines, to sales
• Created a strong visual appearance of the showroom by effectively executing merchandise plans and strategies
• Educated customers about quality and value of [company name] products
• Recruited and trained showroom assistants as well as provided training and guidance to other showroom managers throughout the country
• Coordinated and hosted events promoting [company name] products

Showroom Manager and Sales/designer

Managed a full line $4M bathroom showroom. Prepared quotes, customer contracts, and invoices for bathroom projects averaging $23,000 to $30,000. Outlined scope and completed paperwork and material lists for purchasing. Tracked sales from quote through shipping to final destination. Recruited, interviewed, and hired showroom staff. Procured unique and rare materials at the request of clients. Conducted new hire orientation and training that ensured consistency with clients. Capitalized on opportunities to deliver continuous formal and informal training, and employed techniques that promoted employee performance, morale, job satisfaction, and retention.

• Formulated a follow-up strategy that brought warm leads into the showroom and achieved a close rate of 75-85% in sales consultations with 40-50 prospective clients per month.
• Significantly increased profits by 20% or more by guiding clients through a comprehensive consultation and selection of upgrades.
• Transformed underperforming showrooms into thriving enterprises by implementing SOPs designed to assist staff in exceeding client expectations and meeting deadlines without fail.
• Consistent subject of unsolicited recognition and positive feedback from clients. Drove repeat business and referrals, personally requested for providing an outstanding buying experience.
• Recruited, trained, and mentored promising young candidates with no prior experience that went on to earn promotions as sales representatives and estimators.

Showroom Manager/home Décor Buyer

Managed daily showroom operations including: showroom visual design, sales growth stimulation and ensuring employees provided the highest standards of customer satisfaction and quality service.

• Generated 100% of sales volume in first 3 years.
• Consistently met or exceeded showroom sales goals.
• Implemented sales promotions and organized showroom events.
• Negotiated coverage in business and industry publications.
• Staffed and built a productive and successful sales and administrative team.

Furniture Consultant / Showroom Manager / Store Manager

Promoted from a furniture consultant to a showroom manager after six months. Promoted to store manager of an eighteen million dollar showroom after a year of excelling at the showroom manager position.

• Led the sales team to a 10% increase in sales closing ratios in the first three months as store manager. Created a complete team atmosphere and raised the company's key operating measurements in every category.
• Aided the sales team via training and coaching and showroom managers on motivation focused on the customer's overall experience.
• Developed team building programs to enhance the overall customer experience and to drive sales.
• Coordinated all aspects of the business between departments including merchandising, warehousing, customer service, shipping and warehousing.
• Handled all aspects of customer complaints with exchanges, customer compensation, home damage and overall customer satisfaction.

Showroom Manager

Promoted to management after one year as a sales representative

• Supervised all daily operations of a full retail store
• Exceeded monthly sales goals by an average of 30% over a period of seven years
• Initiated sales leads through direct mailing and cold calling
• Managed showroom inventory and ordering of materials
• Developed and conducted sales seminars on products and services
• Human resources responsibilities of hiring, training, and employee scheduling

Operations and Showroom Manager

Implemented a commission structure and hired a new sales staff for a retail environment.

• Implemented a financing plan for our customers.
• Helped to bring on more than 20 new contractors to work with us and bring in new business.
• Oversaw the launch of a grand opening which brought on over 500 people and closed 50% of all leads gained from said grand opening.

Showroom Manager

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly, positively, and efficiently.

• Support sales reps in opening new accounts and upgrading existing service.
• Quickly and effectively solve customer challenges.
• Delivered exceptional account service to strengthen customer loyalty.
• Led sales calls with team members to establish sales and customer retention goals.
• Served as liaison between designers, store owners, and department stores.
• Recommended and helped buyers select merchandise based on their needs.

Showroom Manager

• Motivated employees to meet sales goals, ultimately increasing showroom sales by 12%.
• Hired, trained and managed showroom sales and administrative staff.
• Responsible for making weekly outside sales calls.
• Created and maintained showroom budget.
• Responsible for all advertising, and planning showroom events and incentive programs.

Senior Account Executive and Showroom Manager

Developed relationships with buyers from specialty boutiques in North East Territory and International

• Sat in on design meetings; giving input on upcoming trends
• Responsible for key accounts; for example Shopbop.com, Intermix, Scoop, Pea in the Pod, Singer 22, Barney's NY
• Increased brand awareness through Product Knowledge seminars held at key accounts
• Built strong relationships with in territory through extensive travel and shopping the market
• Researched and analyzed potential new accounts
• Opened 33 new accounts in top doors, over the course of 6 months, increasing brand exposure and sales of $1M
• Consistently exceeded weekly and monthly sales goals by 25%